TS3297 I have purchased and downloaded an album. Some of the songs do not play. How can I troubleshoot

I purchased an album. Some of the songs do not play. How do I troubleshoot?

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB

I accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to my regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise. thank

i accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to the regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise? thank you.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Every time i download a album some of the songs get cut in half

every time i download a album some of the songs get cut short. what is causing that to happen?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I bought an album and some of the songs do not play all the way through. How can this be fixed or how can I get my money back?

I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.

How to report an issue with Your iTunes Store purchase

I downloaded an album, but some of the songs do not play the full song. what do i do?

I have downloaded an album off itunes. Some of the songs have not yet downloaded but it says that the whole song had downloaded yet hen i play them some of them only play 20 seconds of the song. What should i do?

How to report an issue with Your iTunes Store purchase

I have purchased and downloaded Tutor for Lion but I am unable to play the videos

I have been unable to run the App. Tutor for Lion after purchasing form App store. I have the .iap file om y computer under I Tunes, but when I click on purchases my purchase has not been registered.In addition I am unable to verify my Apple ID and Email as I receive a message telling me the name has been used on another computer. I use only one compuetr and the system is up to date with the 7.3 upgrade.
At one time I tried Cloud but decided against using it and deleted the programme from my System preferences, Could there be data left behind after the deletion
Any assitance to help me clear up my mess would be gratefully appreciated
BJM

Are you trying to run it on your Mac? Any app downloaded from iTunes will only run on an iOS device such as an iPad or iPhone. If you need to run an app on your Mac, you need to go to the App Store in your Applications folder and purchase the app from there.
If you did purchase the wrong app, go to the our website and let me know (I am the developer of Tutor for Lion). http://www.noteboomproductions.com/contact-us/feedback/
Dan

HT204406 I have downloaded soe albums but some of the songs do not play. Help!

I downloaded 5 albums on my iPhone which work fine. When I downloaded them onto my PC, several of the tracls across all of the albums don't appera to have downloaded correctly. The file size is correct but there is no sound. Also when I try to create an mp3 version to play in the car, I get the failure message: Error occured while converting the file "track name". An Unknown error occured (-3).
I've tried the apple help but its terrible and absolutely useless! And there isn't a **** email where I can ask for some support!
Please help.

Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT202213 When I have downloaded and paid for music several time the song will not play, saying that my computer is not authorized. When I follow insturction to authorize the computer says it already authorized and song or songs will not play...... Help.

Authorized music purchased will not play says unauthorized to play and when you follow instructions to fix the issue says authorized...

If only a few songs on an album are doing that, that suggests the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT204370 i have been charged for a film i have purchased but i cant find it in my library its not here how can i retrieve the film?

i have been charged for a film i have purchased from itunes but i cannot find it in the library how can i retrieve it?

Did you buy it o the iPad or directly in iTunes on a computer?
Is it missing from computer iTunes or elsewhere?
AC

TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

I purchased an album and some of the songs did not download completely. How can I fix this?

I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?

I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?

Demo the same thing happened to me. I purchased a seasons pass for Sons of Anarchy Season 6 and I've got the eposides on my IPad but Airplay won't allow me to watch the episodes without an internet connection or WiFi. Is there anything else I can do so that I can watch these eposides without an internet or wifi connections?

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

You're welcome.
tt2

TS3297 I have purchased and downloaded an album. Some of the songs do not play. How can I troubleshoot

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