TS3297 I just need to update my security questions as I forgot the answers so how do I go about that so that I can make purchases?

Question

Hello.  I am trying to make my first purchase on itunes and cannot remember answers to security questions that I may have established some time ago.  They said if I forgot the answers that I need to contact customer support and this has been a challenge in its own (why is it so difficult?!).  At any rate, can I PLEASE get some help as to what I need to do so that I can make some purchases?  How do I update my security questions as this seems to be the only reason I cannot go any further on itunes?
Thank you in advance!!!

Answer 1

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.