TS3297 I'm trying to buy a song and it won't let me it keeps telling me to ask these two questions like what was my first pets name and what was my childhood nickname and I forget I need help please

I'm trying to buy a song and it won't let me a page keeps popping up telling me to answer these two questions like what was your first pets name and what was your childhood nickname and I forget the answers and it says I will be locked out of my apple id and I don't want that so can u please help me thanks

If you didn't establish a rescue email address, you will need to call applecare support. Ask for account security to reset your security questions. After the advisor is able to verify your identity, they can reset your security questions.
HTH.
If you are in the US, the number is 800-275-2273

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I'm trying to download games or anything but its makeing me answer sacruity ?s like what was your first pet name and dream job and idk any of that

I'm trying to download games or anything but its makeing me answer sacruity ?s like what was your first pet name and dream job and idk any of that

If you can't remember your answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT201210 i am trying to downgrade my ipod but it won't let me it keeps saying that there is an error.

help!! i am trying to downgrade my ipod but it won't let me it keeps saying that there is an error.

That is because Apple does not support downgrading the iOS.

TS3297 I'm trying to buy a song on the iTunes music but it keeps saying to go to iTunes Store support but I can't find anything can someone helpe

I'm trying to buy something for a game and it keeps referring me to come to the iTunes Store support what so I so

Click here and request assistance.
(77903)

TS3297 the iTunes store is making me answer security questions that I don't know the answer to and it won't let me purchase music if I don't answer the questions so what should I do?

Please help me I just purchased an iTunes card and I want to use it immediatly

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

I tried updating Itunes to the 10.7 version so I cound use my iphone with it but during the final installation a message pops up about something being wrong with a network resource??!! Need Help Please

I tried updating Itunes to the 10.7 version so I could use my iphone with itunes, but at the final installation a message apppears saying Itunes can't be downloaded because of a wrong network resource. Please help!!

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Hi I'm trying to rent a movie but it won't let me I. Using my credit card and it keeps on saying declined

Hi I'm trying to rent a movie and it won't let me it keeps saying u need to sign in and when I'm doing it it keeps saying declined. I don't now what to do
Cheers

Create iTune App Store account without credit card
http://support.apple.com/kb/ht2534

Software update won't open, or App Store, and Mail won't let me select messages.

Hello,
Moutain Lion is playing up on my machine. Software update won't open, or App Store, and Mail won't let me select messages. Everything else takes at least 20 seconds to open fully.
Any ideas on what to do here?
Cheers,
George
Spec:
Processor 3.4 GHz Intel Core i7
Memory 12 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 2048 MB
Serial Number DGKGG1HTDHJW
Software OS X 10.9 (13A603)

Okay no worries, can't find where to delete this post...

I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Re GIFTING. I tried to buy a song but it only let me gift it so I gifted it to myself. I cannot figure out how to redeem it so I can actually add it to my library and hear the song.

I just tried to buy a song but it only let me gift it so I gifted it to myself. It was sent to my email. How to I redeem it so I can hear it and add it to my library? What happened to just buying a song?
MJ2633

You purchase a track by clicking on the price. If you saw a "gift this song" option, you probably clicked on the arrow next to the price.
As to redeeming, did the gift email not contain instructions?

I was trying to buy a song on my ipad mini, Then I typed in my apple ID. It would not let me buy the song.

I was trying to buy a song on my ipad mini, then I typed in my apple ID. It took my money and did not give me the song. So then I plugged it in to my mac and it made me sync my ipad and it changed all of my information and I had a different persons data.

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I am trying to buy a song from itunes which i have done many times, but its telling me that its my first purchase and wont except my apple ID. Could someone tell me why????

I'm trying to buy a song from ITunes which i have done many times, but it wont except my apple ID and a page comes up saying that its my first time buying from this computer and i have to answer security questions but it wont except my answers there either, which i know are right. While all this is happening i am actually already signed to itunes so why wont it accept my password when trying to buy???? Please Help.

Wish I could help. My wife is having the same problem. Same computer for 2 years and all of a suddent it thinks this is her first purchase.

Im trying to buy a song from a album but i get error that it is no longer available. The other songs is working and its a new album. I typer in the wrong password on this song. Could that be the issue?

Im trying to buy a song from a album but i get error that it is no longer available. The other songs is working and its a new album. I typer in the wrong password on this song. Could that be the issue?

Never rely upon the iTunes Store to always have your purchases. Always keep a copy of everything safe on a backup drive at home.
"After you download your purchases, back up your iTunes library. Previous purchases may be unavailable if they've been refunded or aren't on the iTunes Store." - http://support.apple.com/kb/ht2519

HT1725 I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?

I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?

Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

HT5312 Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real pers

Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real person plz

There are no robots here. Everyone here is a "real person", a user just like you. How about telling us what the problem is that you are experiencing when you try to buy a song? If you mean that you have forgotten your security questions, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Regards.

TS3297 I'm trying to buy a song and it won't let me it keeps telling me to ask these two questions like what was my first pets name and what was my childhood nickname and I forget I need help please

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