TS3297 I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now?
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/
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HT3621 I purchased itunes and its telling me to contact itunes support need help to register my ipod
I purchased itunes..im trying to register my ipod and its telling me to contact itunes support i need help?
Contact iTunes like the message said. See:
Contact iTunes -
I am trying to purchase some applications and its telling me to contact Itunes support
I am trying to purchase some applications and its telling me to contact Itunes support
OK, then I'd suggest you do what it says and contact iTunes Support (posting here is only contacting your fellow users, in case you thought you'd get to iTunes Support here). Click the Support tab above, then look for the Contact Us section in the middle of the page.
Regards. -
i am playing a game on my iphone and i am trying to purchase coins but its telling me to contact itunes support to complete this transaction. what do i do?
Do as requested and Contact iTunes Support...
Apple Support iTunes Store Contact Us -
I HAVE PUT MY ITUNES ID AND ITS TELLING ME TO CONTACT ITUNES SUPPORT?
I have purchased itunes and when im register my ipod its telling me to contact itunes support?
I think I have the same problem, it is asking me to put in my security question answers.but I forgot the answers so it tells me to contact support .i would go to an apple store.
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Not able to make in-app purchases
I can no longer make in-app purchases on my iPad 2. No problems on my iPhone 5. It just keeps asking for password, but after I enter, it asks for password again. I've checked all the restrictions, logged out, reset, charged down, with no success.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
After the iOS7 update I can't make in-app purchases anymore.
I updated my iPhone 5 and my iPad to the new iOS 7 and after that I can't seem to make in-app purchases anymore. I went through pages and pages on this subject but nothing that was already suggested here seemed to work. For example on Candy Crush saga. It was already updated after iOS7 came, and I tried to buy boosters but it just said the same thing. "Your purchase could not be completed. contact itunes Support....."
What gives???
PLEASE!!!!! I'm desperate. Can someone or anyone give me a reasonable explanation? ThanksIf you haven't already done so then you can contact iTunes Support via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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TS4009 i want to buy an apps but its telling me to contact itunes support
hello i want to purchase an apps on my phone but its telling me to contact the spport
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do via the Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I am trying to create account and I put my credit card info but they we telling me to contact iTunes Store for help , I really need to buy apps . Can you help me create the account .
You should do exactly what it told you to do and contact itunes support.
We are all itunes users just like you.
Click Support at the top of this page, then click the link under Contact Apple Support -
Help !
I have just changed my iTunes' region to Thailand as local ( I'm from Australia n currently working here) n updated with my credit card acquired from Thailand too but every time when I try to make an in app purchase then it shows a message saying contact iTunes ....
What should I do to resolve this problem?You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Contacted itunes customer service on the phone (waste). They told me to use the fast lane on line. Any ideas how to fix whatever my problem is.
Not sure if I replyed in the right place so Im replying right to you
When I called they said I have to email tech support and will get help with in 48 hours then sent me a link to what they call Express lane which i guess is tech support. The problem Im having is the in app purchase Im trying to make is a 20% OFF deal and a limitted item for today only -
Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and it cannot be that I have low fund and its a new iTunes account also..
Click here and request assistance.
(86259) -
app is redirecting me to the support page when trying to buy plan?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Tried to make in app purchase. Keeps telling me "unable to connect to istore"
Just wondering why? I've got money in the bank. And have purchased from the game previously several times. An apple side error perhaps?
Hey xXFlash29Xx,
There are a few different reasons why this could happen. You'll want to troubleshoot the error by following along with the help steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Have a great day,
Delgadoh -
I am trying to purchase gems in the game Dragonvale. When I complete the purchase there is an error that I can notco Pete the in app purchase. I need to contact iTunes support or try later. Any ideas?
It means exactly what it says.
You can either try again later to see if it works or you can contact itunes support.
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