TS3297 I redeemed a card but still cant purchase anything ( even free ) because of payment error
I couldn't get any application on apple store because It told me to verify my payment method. since I don't have access to any credit card , I redeemed an itunes gift card. but the eroor is still there. although it shows $10 balance when I sign in.
Are you currently in the country where your iTunes account is based ? You can only purchase from a country's store when you are within that country, so if you aren't currently there then you will need to wait until you get back to it.
Similar Messages
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HT1918 updated my credit card info and still cant purchase anything??? help
updated my credit card info and still cant purchase anything on itunes? help
Apple - Support - iTunes - Contact Us
Apple - Support - Contact Apple Support
Customer Service: Contacting Apple for support and service - this includes international calling numbers. -
HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing
have redeemed a gift card which shows as a credit on the top but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this card
thanks in frustationThis is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT201364 i have updated to mavericks but still cant download ilife for free ?
how do i download ilife / iworks for free i was told i could but apparently i cant ?
If you had the last version of either suite (iLife '11 for example) of apps you can upgrade them for free.
If you have older versions you'll need to purchase the newest ones. -
My iPad has a padlock at top/middle of screen. Can't do anything! HELP!!
If your Brother in law gave you the iPad make sure he carried out the following in this document
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
I am sure he will be happy to help -
I just opened a new account and have 2 one 1dollar holds on my credit card, will they come off and i won't be charged, right?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
They should disappear when Apple does nothing with them further. They were just to verify that there is an active, usable account. -
please help
Choose the None, no credit card, option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
Please help
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try resetting your password.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I lost my $20 itunes card but still have receipt of purchase Can i still redeem it?
You can ask, but there's almost certainly nothing they will be able to do for you. Gift cards, from any retailer, are almost always treated like cash and hence cannot be replaced if you lose them. Apple's terms say:
Neither Issuer nor Apple is responsible for lost or stolen Gift Certificates, iTunes Cards, Content Codes, or Allowances.
Sorry, but you're probably out of luck.
Regards. -
Im using a valid credit card but still my slot machine coin purchase is always denied
edit: I should add that the bogus email account was used as his iTunes id.
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My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry
If it says your billing info is wrong that means that your credit card issuer is refusing to approve your account. You will have to solve the problem with your bank or credit card company.
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i drop my phone so i got a new one and back up everything... well now i have pics on my phone that i dont want and i cant delete them please help i tired hooking up to iTunes but still cant delete certain ones.... i can send them or post but nothing to delete them
The pictures that are on your phone, that you don't want, did they appear there after syncing with iTunes? Or were they taken with the iphone's camera?
Pictures synced from iTunes have to be removed by syncing again, but not having those pictures checked under the Photos tab in iTunes. -
my iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.
What version of iPhoto are you using? 9.6 is the current version.
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iPhoto.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
I have been making in-app purchases with PayPal for over a year. Now I cannot. I changed my payment method to Credit card, but still can't. I can purchase music in itunes but no game purchases. My ID was disabled after a paypal dispute but after an entire evening on the phone with support and security, that was resolved. Any suggestions? If I have to spend more time on the phone with support, I will. But I would rather not.
Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us -
I have reset my icloud but still cant sign in , so what should i do?
i have reset my icloud but still cant sign in , so what should i do?
my iOS is 8.1.2
tqi mean i have reset my pass for iCloud but after reset and put a new pass i still cant sign in or purchase any apps....
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