TS3297 I tried to purchase an app for my IPad with a gift card that only had 85 cents on it. It of course wouldn't take and now I can't cancel the info.  It won't allow me to order any more apps or upgrade my old apps and the purchase info won't cancel or

I cannot order new apps or upgrade old apps.  iPad keeps asking for info for a card I no longer use and it won't csncel.

Seems pretty obvious you need iWork and it is not expensive. However, I am always suspicious of downloading files from the internet. A 'pps' file should open with Microsoft Power Point.

Similar Messages

  • HT2534 I have money on my iTunes account.  Can I purchase apps for my iPad with this credit?

    I have a credit on my iTunes account.  Can I purchase apps for my iPad with this credit and how do I do it?

    Yes. You can use any funds that you have available in iTunes for the App Store, iTunes, iBooks or the Mac App Store. Just go to the app store and tap on the app that you want to download. If the credit is available, it will be deducted from your account when you make the purchase.
    You can swipe to the bottom of the featured tab in the app store to view your account balance.

  • I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks.

    I somehow installed a version of Firefox which won't work on my "old" iMac G5 (10.5.8) so I trashed the program and now I can't get it out of my trash bin... Any help appreciated because now I can't empty my trash at all! Thanks!!

    You must purchase a new QT key for each computer.
    Since you have a new iMac, you are entitled to 90 days of FREE phone tech support from Apple and you can use the Chat with a Support Agent. The online chat support _*is available 24 hours a day, 7 days a week.*_
    If you've purchased an AppleCare Protection Plan, you're eligible for the duration of that agreement.

  • I downloaded the ios5 and during the installation something went really wrong and now I can't open it, restore it or reset it by hand. Any ideas?

    I downloaded the ios5 and during the installation something went really wrong and now I can't open it, restore it or reset it by hand. Any ideas?

    I am having an issue as well, I think it is ongoing for everyone who is trying to update.

  • When I tried to buy the ankimobile app for my iPad, I got a message that my account was not valid for the Austrailian store.  How did I get transferred to the Austrailian store, where I have never been before? And how can I get back to the U.S. store so I

    When I tried to buy ankimobile for my iPad, I got a message that my account was not accepted in the Australian store, and to transfer to the U.S. store.  I don't know how I got to the Australian store and I tried but can't figure out how to get back so I can buy the ankimobile.  I have never gotten this message before and never even knew there was more than one store.  Is the ankimobile an Australian app?  What should I do?
    Meadowlark2

    How to Change the Country for iTunes & App Store Accounts
    http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
     Cheers, Tom

  • HT201209 My daughter tried to use the following gift card that she had received and received a message about it not being properly activated.

    My daughter tried using an iTunes gift card that she received and it indicated that it was not properly activated. 
    <Edited by Host>

    Do not post card codes or any other personal information in these forums. These are open, public forums, not a way to communicate with Apple, so posting any such information here just gives it to the entire world. I'll ask the Hosts to remove the code and you'll just have to hope that no one is able to redeem the code before you can.
    As to the problem, what you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
    Regards.

  • Not able to sign up for iTunes Match with iTunes Gift Card

    Last night I purchased $30.00 worth of iTunes Gift cards , redeemed the cards against my iTunes account and attempted to sign up for the iTunes Match ($24.99 per year) only to find out that I must provide a credit card on file before they will allow me to sign up.  I never imaged that Apple would require a credit card on file. One of the reasons that I chose Apple products was the ability to purchase with iTunes Gift cards to reduce my risk of fraud when the account become compromised . 
    Also I have Apple IDs for each of my children and they receive  iTunes Gift cards as presents that they purchase Apps, Music etc that they want.  That way when they grow up and leave home they have their own Apple accounts to take with them.  Apple should want life long Apple customers!!   Just to let you know 14 year olds don’t normally have credit cards and I would never put my Credit Card info attached to their account. So if they own a Laptop, iPhone and iPad they are discriminated from using your iTunes Match because they don’t have a credit card?  Really????
    Apple to just let you know that I have a Microsoft XBOX Live membership that I purchase a Live gift card once a year to renew my subscription.  I can’t believe that Microsoft can figure out how to provide customers a better user experience that Apple.    
    Please fix this quickly as I would like to use your iTunes Match and other iCloud services that you plan on releasing later this year however I will not be using my credit card so I may have to look for other device options.   If you need any help figuring out how to meet your business requirements please let me know as I would be glad to provide suggestions.
    Thank you,
    The Next Steve Jobs
    PS  If any one over there knows a way around this please let me know. 

    I've been through the same ordeal. I wanted to renew my iTunes Match service, had over $100 credit in the iTunes Store, but wasn't able to use that credit to pay for the renewal. Apple requires you have a valid, working credit card on file to renew for some reason. But once you put in a credit card, the charge is actually taken from your store credit, not the credit card. So, it's very odd and doesn't make any sense to me, either. But there's no way around it without a credit card, that's what Apple Support told me when I contacted them about this same issue.

  • HT2534 I have an iTunes account ; I am trying to purchase music with a Gift Card that was previously entered with a small balance I would like to use  when clicking on the purchase link it directs me to my Credit Card info, why?

    I am having trouble redeeming the balance of an iTunes Gift Card ... any suggestions?  When trying to purchase music I am directed to the Card I had used one time ... HELP???  I have a balance on the card I am unable to spend!!!

    How much is what you want to purchase and what is the gift-card balance?

  • How can I purchase the 2.0 update for my touch with iTunes gift card?

    I purchased an iTunes gift card from BestBuy yesterday specificaly fr the 2.0 update for the touch, but when I get home, I find out that I can buy it unless I use a credit card...BECAUSE I LIVE IN CANADA!? Honestly Apple, you are basicaly begging me to jailbreak my iPod. I don't mind paying for the update, but I want to use my gift card! I'm only 16 so I can't have a credit card. I don't want my $20 dollars to go to waste, it's not as if I'm going to buy music with it, as downloading music is LEGAL here in Canada.

    Even though I have a credit card I manage my iTunes account use gift cards. I prefer to keep the credit card for emergency purposes only since it's too easy for me to get carried away with it and run up the balance.
    The problem here is in the Canadian iTunes Store you _can not_ use store credits for software or game purchase. According to this post - http://forums.ilounge.com/showthread.php?t=231967 - it is apparently against Canadian tax laws and commerce restrictions to purchase these with store credits or gift cards. Also as suggested in other posts here using PayPal to add credits to your iTunes account will not work since they are credits.
    I don't really understand the issue here. I pay cash for my store credits and I pay cash to pay off my credit card. My gift cards were probably bought with a credit card. This will restrict sales in Canada since I would guess the majority of iPod owners are too young to obtain a credit card.

  • IPod video 5th G - Can only load about 15 songs before it crashes and won't allow me to add any more - Is my hard drive broken?

    I have an iPod Video, 5th Generation - a few years old aye, but it does the job. Recently it crashed and wouldn't respond at all, I tried the 5 R's and the iPod wouldn't restore at all. Finally I managed to restore it, but then encountered a new problem.
    When I try to put new music onto the iPod the maximum I can really add is about 15/16 songs (currently sitting about 112 MB). I can use the iPod just fine with this on it, but I can't add any songs or anything past this limit. I can take songs off and add new ones on, but again cannot pas this limit.
    It is a 30GB hard drive, so I should be able to load near enough 30GB onto it.
    Whenever I try to pass the limit and add new songs a message saying "Attempting to copy to the disk "RUSSELL'S I" failed. An unknown error occurred (-69).", and then a second message pops up reading "iTunes could not copy "Song" to the iPod because an unknown error occurred (-69)."
    Looking to find out, does this mean my Hard Drive is broken/damaged, or could it possibly be a different issue, as buying a new hard drive is reasonably cheap, but if it turns out to be the motherboard or something else then I don't want to have wasted the money buying a new HDD only to find out the problem hasn't been fixed.
    Has anyone else had this issue? Or anybody found a way to fix it?
    Cheers
    Russell

    See here: iTunes displays a -69 error when syncing iPod
    You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive.  See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • Is there a fix for MAC Pro with Dual video cards that randomly logs off and on?

    From my readings on the Internet this seems to be a know problem.  That even furthers my frustrations with the latest OS X upgrades.  So far on both my MACBOOK PRO and my MAC PRO it has been a major downgrade as both systems are no longer stable.  Enough with my complaints...
    Is there any plan to address this problem with the MAC PRO?  I can't believe 10.8.1 didn't fix it.  More can be read on it at:
    http://jvm-technology.blogspot.com/2012/08/mac-pro-users-experiencing-random-log .html
    Does anyone have work around to use dual screen monitors with the system?  I have two video cards, the article says to remove one.  Has this worked for anyone?  Can I use dual screens with the one video card.  Before I go messing around with these type of things I just want to be sure that this is a real fix.  For the price of the cards and the system I really can't believe apple has this issue in the first place and has not fixed it. 

    Self-hosted add-ons have to be fixed for every new version of Firefox. Two to 6 months for updating an add-on is ridiculous for a program which has a new version release every '''6 weeks'''. If that extension was hosted at the official Add-ons website, Mozilla would take take care of "bumping" that extension, as long as it keeps working, for every new version of Firefox, as the new version is released.
    See this thread from yesterday, I posted instructions about how to "bump" that extension for Firefox 7.<br />
    https://support.mozilla.com/en-US/questions/884484
    You can also use this extension to "bump" an already installed extension for compatibility with the currently installed version of Firefox. <br />
    https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

  • I have purchased numbers with a gift card for my iPad, but have problems doing the same for my iMac. it keeps on telling me unknown error when i press "buy zoo"

    I have purchased numbers for my ipad with a gift card and have sufficient credit. I wanted to aslo buy the version for the imac, but it keeps on telling me "unknown eror" when i press buy app.

    Credit from a gift card is tied to your Apple ID & can be used in the iTunes Store or the Mac App Store. I'm not sure if it works in the online Apple Store, though. You do need to be running at least Snow Leopard 10.6.6 to access the Mac App Store. Click on the buy link on this page to open the Mac App Store to Numbers.

  • I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an e

    I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an error message about verifying my subscription when I click and get my subscription verified it ays "OK" and I clock to to application and then it jumps back to verification needed - and so it goes on and on and on and..

    Here are two other examples of this happening..
    I expected more from Apple.
    https://discussions.apple.com/thread/6919109
    https://discussions.apple.com/thread/6683814

  • First post for me I have just updated ipad to ios8 and now I can't sync music from my Mac to it witch is running latest itunes it starts to sync then stops straight away with no info why as anyone got any ideas please?

    First post I have just updated iPad to latest iOS and now I can't sync my music in iTunes form Mac which is running latest  version it starts but stops straight away and gives no info I've tried with wifi off  and on turned everything off and back on but nothing as any one got any idea please ?

    I have the exact same problem! It started this month, I don't know what to do

  • I just installed the latest software update and now I can't open Mail 4.5 on my Mini 2,1. How do I re-install Mail?

    I just installed the latest software update and now I can't open Mail 4.5. This is a Mini 2,1 using OSX 10.6.8.

    Try re-installing the big 10.6.8 Combo...
    http://support.apple.com/kb/DL1399
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