TS3297 I want to purchase
I want to purchase something through the itunes store from an app but I keep getting an error stating that I cannot connect to the store and I don't understand why
If it's telling you to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Whe I want to purchase 20$ in clash of clans it says connect to iTunes store support to complete....
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I have an ipod touch and want to purchase an ipad can i use one account
I have an Ipod touch and want to purchase an ipad. Can the same account be used. Can my purchases on my ipod touch be synced to my ipad?
the only limits you'll face is if any of your iPod touch apps are for the iPhone only, they'll show up as tiny in the middle of the screen. There'll be a 2X button that'll allow you to zoom it up...some look better than others. All depends on how high resolution they are made.
Other apps will be in the app store with a + by them, those are universal and scale to fit the screen they are displayed on. Other apps you'll need to buy the iPad version. And you'll find some apps that are iPad only. -
I want to purchase comic life 3 as a gift. How do I do that? Is it a direct download or can it be purchased in a box to give?
You can't currently gift Mac App Store apps. The best that you could do is send an electronic gift certificate to cover the cost of the app. You can buy the gift certificate through the iTunes app.
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I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help
If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card. Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.
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I want to purchase a month of cellular service for my IPAD2. When I use my ITunes password, it states that I have the wrong password but does not offer a way to reset my password. Please advise.
Read through this link and maybe you'll see something that will help you:
http://www.tech-recipes.com/rx/5827/ipad-3g-activating-purchasing-att-cellular-d ata-for-the-ipad-3gwifi/ -
How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countries but it is a free app
You cannot use the Japanese iTunes Store unless are physically present there and have a Japanese payment method. This applies even for free apps; you cannot get them from the Japanese iTunes Store if you are in the US.
If you are in Japan, you can set up a new iTunes Store account just to get free apps. See:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you have moved to Japan and wish to change the country of your account permanently, you can contact the iTunes Store and ask them to clear your remaining balance. You will need to be able to provide a Japanese payment method, though.
Regards. -
Please help. Because I wanted to purchase apps on my iPad after I have only used my credit card detail on my iPhone, I was requested to also enter some security code. I cannot recall what it is and now I cannot purchase any apps. I entered anything in the hope that some assistance to choose a new one will pop up but nothing. What can I do?
the security code is on the back of your card underneath your signature
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I need help locating a serial number for the 30 day trial of IWork. I would like to purchase it but can't get beyond that point. If it was emailed to me I don't have it anymore. How can I purchase the product?
Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry -
How Can You Tell if a Song You WANT to Purchase can be a Ringtone?
Sorry, I would have posted this in the iTunes folder, but it's not allowing me to post there for some reason.
Anyways, does anyone know how you can tell if a song you WANT to purchase is available as a ringtone? I know that if you already have purchased songs then your library will have a ringtone column which let's you know if the song is available as a ringtone. What I specifically want to know is if there is any way to find out if a song you WANT to purchase is availble as ringtone BEFORE you purchase it. I have all appropriate ringtone boxes checked off in preferences and "view preferences." However, when I go to the iTunes store, none of the songs in the store have any information on whether or not they are available as ringtones. I don't want to buy a song, especially if I'm just getting it for ringtone purposes, and then find out that it's not available as a ringtone.
And yes, I have the latest version of iTunes.
Any help would be greatly appreciated. With the purchase of my iPhone I am a first time user of iTunes (I used to use only Rhapsody and Napster). So far iTunes has been a challenge to use. I'm trying to get used to it, but it's difficult. And it seems like basic information, such as if a song is available as a ringtone before purchase, is not easily forthcoming.
Anyways, thanks to all if you have any suggestions.Okay, I don't know why, but the bell was not showing on the iTunes store. I re-checked "ringtones" on the view preferences and reloaded iTunes and now the bell column is there. Thanks to the both of you.
BTW, there aren't very many songs available for rintones are there? I really miss Cingular's media.net. There's no reason why we shouldn't be able to access that. Media.net has way more options for ringtones then iTunes. -
I no longer have my desktop which housed my itunes. All songs/podcasts are on my Nano. Now I cannot sync them to my laptop without loosing them!?!?!
I want to purchase iCloud for storage. How can I OR will I ever be able to get to sync with my laptop WITHOUT loosing everything?
I am considering purchasing an iPad but don't want to waste my $$ if I can't sync my music!
Help...Are these songs iTunes purchases, or from another source?
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My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help
!!!!!Hey kevyg3,
I was able to find an article that I believe will help you move your iTunes purchases from your iPhone over to your new computer:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Hope this helps,
David -
i have a credit of 15.08 and want to purchase songs totaling 14.97 but keeps says insufficient funds... how is that??
If you are in the US then you need to add on your state's sales tax - does that take it over $15.08 ?
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