TS3297 Issues connecting Ipad with itune store
I am unable to connect to itune store from my iPad 3, while I could do so from my Macairbook and can also browse internet from Ipad. Any suggestion would be highly appreciated
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
Similar Messages
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Cannort connect ipad with itunes windows
cannort connect ipad with itunes windows
If your new iPad 3 has iOS 6.0.1 on it you need iTunes 10.7 or later in order to sync. iTunes 11.0.1 is the current version available to download from Apple. In order to run iTunes 10.7 or later your computer must have OSX 10.6.8 or later.
Your iMac has one OSX version to early to run the required iTunes. Go to the online Apple Store and search for OSX 10.6.8 (Snow Leopard) and then check the system requirement to see if your iMac can run snow Leopard. If it can purchase the upgrade and install it on your computer.
Once you install Snow Leopard you might consider upgrading further to Mountain Lion as that integrates better with iOS devices. -
TS3297 Cannot connect to the itunes store.
I get "unknown error occurred (0x80092013). Tried firewall and proxy settings, nothing is working. This is frustrating. None of the troubleshooting is working for me...All I want to do is connect to the Itunes store from my desktop. Also, I can connect to the store on the other desktops and ipads in the house, just not this computer. And last but not least, is it possible to "manually manage songs" for your Iphone with multiple computers?
Please Help!
Thanks.I'm having the same problem. iOS, Network & iTunes are up to date and working fine. But the Apps update just says "Cannot connect to the iTunes Store". I've tried everything I can think of, but still no go. I've not done iPhone support before. How do we get Apple to address the problem?
Randy -
i face a problem in my Ipad 1 , i started to restore it to the factory condition from the itune program, and now the screen frozen with the itune logo and the white cabel.
i tried many time to reset the ipad without any response from the ipadHello there, Bondok13.
The following Knowledge Base article provides some great steps for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Help, Itunes could not connect to the itunes store
I has face a problem with my itunes could not connect to the itunes store. i also have check all my network but it is no problem. when i click itunes store it keep saying this.
and i check my Run Diagnostics
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Inspiron N4030
iTunes 12.0.1.26
QuickTime not available
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 767413B00E7F61F0
Current user is not an administrator.
The current local date and time is 2014-10-20 21:05:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {6DACA3FB-08FB-406B-9DEF-B120E4EC1A8D}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {C5A96BD2-6F22-4F48-8738-8B89AA57E4FE}
Description: Broadcom 802.11n Network Adapter
IP Address: 192.168.0.107
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Oct 20 20:45:31 2014
Lease Expires: Mon Oct 27 20:45:31 2014
DNS Servers: 192.168.0.1
Adapter Name: {00E7D934-9FAC-47B7-BA8F-F93268EC0835}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-03-02 01:47:44.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L633C, Rev DW50
Drive is empty.
**** Device Connectivity Tests ****
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1.1
Serial Number: C39GK8KPDTDM
iPad mini (Retina) (Wi-Fi) running firmware version 7.0.4
Serial Number: DQVLTUWBFCM8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
so what should i do ?Hey Bryan3623,
Thanks for the question. I understand that you are experiencing issues connecting to the iTunes Store. The following resources provide some great troubleshooting for this symptom:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks,
Matt M. -
TS3694 why won't my iTunes connect to the iTunes store ? (error code 310)
I have a laptop with windows 7. i uninstalled and reinstalled iTunes 4 times already and I keep getting the same error message that I can't connect to the itunes store (error code 310) and there is nothing on here that helps me. I tried everythimg and it still doesn't work.
Hi, Darron32.
Thank you for visiting Apple Support Communities.
Below, you will find the best troubleshooting articles for issues connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Regards,
Jason H. -
Why is there an error when connecting to the Itunes store?
When I try to connect to my Itunes, it says there is an error and to try back later? I have never had an issue with this and am unsure what to do to fix it. Also, when I try to download the newest version of Itunes it says it can't find the file with the Itunes "installationpackage.msi"? I have never had any issues connecting to my Itunes store or downloading a newer version..
Hi gymtrainger55,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
My iTunes on my PC won't connect to the iTunes store
When I try to sync my Ipad with my PC, a window pops up that says my computer is no longer authorized and if I don't authorize it then all my apps will be deleted. In order to authorize my computer, the iTunes needs to connect with the iTunes store.I tried to authorize it but my iTunes WILL NOT connect to the iTunes store. I've tried for hours and on various days, and it's not an internet connection problem. I figured maybe I needed to update my iTunes but in order to check for updates in the first place I have to connect to the iTunes store. What shall I do?
Hi DustinRCannon,
Welcome to the Support Communities! Try the following steps for issues connecting to the iTunes Store from your PC. I'm including the entire article below as I don't know what version of Windows you are working with.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
I hope this information helps ....
- Judy -
How do I get iTunes to connect to the itunes store in Windows 8.1?
How do I get iTunes to connect to the iTunes Store in Windows 8.1?
Hello, russ222.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing issues connecting to the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
https://support.apple.com/kb/TS3297
Cheers,
Jason H. -
HT1689 Can't connect to the iTunes Store?
I have apps that need to update, and when I try, I get that I cannot connect to the iTunes Store?
Hello Taeba
Check out the article below to troubleshoot your issues connecting to the iTunes Store on your iPad.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
ITunes cannot connect to the iTunes Store. The network connection refused
I guess this ends my relationship with the itunes store. Cannot connect despite following the boards recommended fixes, certificate changes, clock changes.
anyone else having issues connecting to the itunes store?SO we rule out Winsock provider issue.
Can you try these entries in command prompt (Run as Administrator for Win7/Vista) one at a time?
ipconfig /release
then
ipconfig /renew
restart computer
ipconfig /flushdns
totally shut down computer then restart.
netsh winsock reset all
restart computer
Now test your iTunes again. If that does not work, uninstall your Antivirus program and test again. -
I can no longer connect to the iTunes Store on my laptop, what could the problem be?
I can no longer connect to the iTunes Store on my laptop, what could the problem be?
Hi curterb,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
- Brenden -
I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..
Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Any suggestions?
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden
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