TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same
I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.
Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue
Similar Messages
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I have just subscribed to iTunes Match, and get the above error message. I have signed out and signed in several times, and still get the same message. Can anyone help with a solution?
I have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured. -
Every few hours I receive this error message:
"iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
Is there someone who knows how this could be solved?
[Update]
I see that there is already a discussion on this issue: https://discussions.apple.com/thread/3502994?start=0&tstart=0
Message was edited by: mickniepothI have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured. -
When I put suscribe it apears this message iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again.
I have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured. -
I tried to rent a film on my MacBook but it comes up with, In order to rent, you need to authorise this computer. To authorise this computer, select "Authorise Computer..." from the store menu.
Where is the Store menu and how do I authorise my computer?
Please help.
Thank you.Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
(115518) -
I unable to download from app store, due to account billing problem!but I do not know how much is the outstanding
HI George ..
You can use the email form to contact Apple here > Apple - Support - Mac App Store - Contact Support -
I'm on a MBP 10.8.5 with iTunes 11.1. Songs appear with gray iCloud icons so perhaps they are trying to upload but it's been over a day and they haven't made any further progress.
I think its something related to the iTunes/Apple passwords stored in Keychain Access.
Ive had iTunes Match since it first came out way back when (in 2011 I think?). I had this issue up until a few months ago on two of my Macs when all of a sudden the problems disappeared.
Then yesterday I decided to go through the Keychains on one of my macs and because I am OCD i started deleted saved passwords/logins/etc that I thought I didnt use anymore. I deleted so many logins, local items, system items, and system roots....
I have now gotten this error message three times on this mac.
I dont know which type of stored login or system item I deleted that would cause this. But based on cause and effect Im pretty positive this narrows down where to look for a solution.
Rich -
All the thins is showing at title.
If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Please help!
You are looking at the menu options at the top of iTunes, and not on the iTunes store home page e.g. this screenshot is from a Mac's iTunes :
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this happens every week!!!
iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the iTunes Store menu and try again.I have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured. -
When I tried to authorize my computer and I open itunes and go to the "store" menu I can't find "authorize my computer".
You clicked the word Store at the top of your computer screen by File, View, etc
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How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
I have successfully deauthorised my old computer but a unable to authorise my new machine. I have followed the instructions but there is no option on the store menu to 'Authorise this computer'. Please help!
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
Where is the store menu to authorize a computer?
The tutorials say to go to the store menu and it will say "authorize this computer". I cannot find a store menu. I have looked everywhere that I can think of and nothing works. iTunes is always frustrating but this is an especially frustrating experience as I accidentally deleted everything on my ipod and really want it back. All the songs that came from CDs are lost to me for several months as I'm moving and everything is in storage and until I can authorize this computer my iPod has 16 songs on it.
Thank you!If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(88007) -
Where on the store menu is the option to "authorize" a computer?
i bought a movie off of iTunes and tried to put it on my ipod but it said my computer was "unauthorized" so i looked it up and i was told to go to the store menu and click the option to "authorize" but i cant find it, and im not intirely sure what the "store menu" is. Please help.
Choose Store from the very top of the iTunes window(Win) or the top of the screen(Mac).
(64154)
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