TS3297 iTunes not accessing the store...update didn't make any difference. Any advice? Thanks
iTunes not accessing the store...update made no difference. Any advice what to do? Thanks
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
Similar Messages
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whenever i download the latest version of itunes it slows my computer down and will not access the store, whenever i download the latest version of itunes it slows my computer down and will not access the store, any suggestions?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
Hi I am having trouble with iMessage on the mac book pro, it doesnt sync with the ipad and iPhone, both the ipad and iPhone do but not on the mac book pro , has anyone any suggestions, thanks in advance
First, make sure that all your devices are using the same Apple ID in iMessages including your Mac. Second, your messages that you've already started on your devices will not show up on your Mac - only ones that you start from now on will show up. Third, if you're still not syncing accross all devices, make sure you read the directions on the first page of this thread. It should work after performing those steps. Good luck!
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I can not access the store in newsstand, is there a way to fix this?
I have the newsstand app woth the new IOS 5 download, but the 'store" button is not highlighted and I can't access the store. Is there a way to fix this?
see this post for correct solution: https://discussions.apple.com/message/16415043#16415043
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I downloaded the newest version of itunes and now it keeps telling me I can not access no internet connection and I connected, how do you fix this issue. If you got the message then I'm connected
Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Why can I not access the store, I have a balance and would like to buy music
Every time I try to buy music all I get is the screen to download the new itunes, which I have done many times now and I still can not get to the store. Help! Thanks
Is there an button to close the screen which tell you to download the new itunes (Look for blue writing near the corner).
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HT204291 Now that I updated my SW on my iPad I can not find the airplay icon in music. Any advice?
Any help would be greatly appecaited.
Hey Hokies6894,
Thanks for the question. With the introduction of iOS 7, the AirPlay icon has moved to the Control Center for easy access from any screen. To access Control Center, simply swipe up from the bottom of your screen:
iOS: Understanding Control Center
http://support.apple.com/kb/HT5858
If AirPlay does not appear, it may be due to no available AirPlay devices. For troubleshooting information, see this article:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thanks,
Matt M. -
I'm using Tiger 10.4.11 and had to wipe my drive and reload my system from the install discs yesterday,
Now I'm running Itunes version 4! It won't let me access the store, I've tried everything on the help pages,
EVERYTHING, I need a older version of Itunes, but not as old as version 4, which, no, it will not upgrade
automatically for me, it says no upgrade available. Why does Mac not support older versions of
its operating systems, why do they make it so hard to find help for those system users other than
the money of course, but have you seen the stock lately? They got enough money.Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.
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About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...
Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs -
New version of iTunes will not access the iTunes Store
I installed the latest upgrade 10.4.1 on my PC. It will not access the iTunes store. I have uninstalled iTunes and reinstalled several times. Does anyone know where to reinstall an earlier version of iTunes?
Try performing a System Restore to a date before Apple released the iTunes update. Go to http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore for more information.
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On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated! Please help!
I have the same error for Windows Vista. I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked. My internet works fine for all my other programs so not sure what is going on with Itunes. I will not buy anymore products through
Apple Itunes. -
My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~
Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I have already tried uninstalling, and reinystalling everything with Itunes in the ordered specified by Apple Support, and yet still no change. I made sure it was allowed through Firefox, and everything checks out.....I'm stumped. My only other thought is...I am wondering if it has to do with me installing Spotify. Anyone have a clue?
I tried turning off my accelerators, and still no change. I also tried to repair I tunes....no change.......I can update my ipods and do EVERYTHING else.....I just cant access the store. I tried something else today...dont remember exactly what it was, lol...but I got a message that said Itunes wasnt connected to the internet...so at least I know what the problem is....I just wish I could fix it..............
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My itunes (the newest version, recently updated) crashes when i try to access the store
NEED HELP PLEASE, my iTunes (newest version) crashes everytime i try to access the store on my PC running windows 7 x64
Hello gabriel meseguer,
We've an article which provides troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen
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