TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

Every time i download a album some of the songs get cut in half

every time i download a album some of the songs get cut short. what is causing that to happen?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I just bought and downloaded an album. the album/tracks are NOT found in my music listing alongside every other track i have purchased! however, they are found and playable in the recently added playlist. plz help

i just bought and downloaded an album. the album/tracks are NOT found in my music library alongside every other track i have purchased! however, they are found and playable in the recently added playlist. in addition, when using the search queue in the upper right corner, the artist and album is listed when searched for, but when clicked on, nothung happens. i have downloaded hundreds of tracks with no issue (not a noob), but have no idea what has occurred...plz help

Have you checked whether the songs are in your iTunes library? If they are, then just drag them to your purchased playlist. If they aren't, try checking for available downloads.
If none of the previous work, then get in contact directly with iTunes store support to tell them about your problem.

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Just purchased and downloaded pe 13. While installing, I found out pe13 is not compatible with my OSX 7.5 system. Any Idea's on how to swap for pe 12? It's not available on the Adobe web site. Any suggestions would be appreciated. Thanks

Just purchased and downloaded pe 13. While installing, I found out pe13 is not compatible with my OSX 7.5 system. Any Idea's on how to swap for pe 12? It's not available on the Adobe web site. Any suggestions would be appreciated. Thanks

daleroach
Adobe is not going to swap 13 for 12. It is selling only 13 download as you found out. So, you are going to have to purchase 12 if you want to use that program. It may still be available at some retail locations, such as Amazon.
If you are within 30 days of purchase and have purchase the download from Adobe, then contact Adobe via its Adobe Chat to get a refund. To do that, click on the following link
http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to Chat Panel using the above titles as guides.
Please let us know if you are OK with the above. If any questions or need clarification, please do not hesitate to ask. Reminder..we are not Adobe. This is a user to user
forum with an undefined frequency of an Adobe presence in it.
Best wishes
ATR

I purchased and downloaded an album and now cannot find it.

I purchased and downloaded an album and now cannot find it. Help?

Hello there, JollyJoann.
The following Knowledge Base article has some great guidance for locating your content:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
If you find it is not on your computer and your iTunes Store supports it you can try using the following article as well:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just purchased and downloaded Logic 9. I had Logic 8 previously installed. What the **** happened to my Logic 8. It's gone along with the sounds and my my G4 mastering Folder. And... where are all these sounds stored on my computer I can't find them?...

I just purchased and downloaded Logic 9. I had Logic 8 previously installed. What the **** happened to my Logic 8. It's gone along with the sounds and my my G4 mastering Folder. And... where are all these sounds stored on my computer I can't find them?...

Very many thanks Niel. My problem solved in less than five minutes. I've never had to use that command before. I found the folder and copied it - but I'm still no clearer as to where it was!
Thanks again

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

You're welcome.
tt2

I just purchased and downloaded Adobe Photoshop Elements 10 to my new Mac but can't open it. i

I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac. I cannot find, and cannot open, the program.

Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.

I just purchased and downloaded snow leopard and now i cant access parallels 3.0 what do i have to do to be able to access it?, I just purchased and downloaded snow leopard and now i cant access parallels 3.0 what do i have to do to be able to access it?

I just purchased and downloaded snow leopard and now I cant access my parallels 3.0 application. What do I do now so I can get back into my windows

I just purchased and downloaded snow leopard
Uh…no, you didn't. Snow Leopard is not available as a download, and never has been. So that means you're running Lion, in which case Parallels 3 definitely won't be compatible with it. You need to check what you're really running and use that information to post in the correct forum, as well as provide the necessary information about it.

I purchased and downloaded an album, and one of the songs downloaded incomplete. How do I re-download the song? It shows as "downloaded" in my purchase history

I purchased and downloaded an album, and one of the songs downloaded incomplete. How do I re-download the song? It shows as "downloaded" in my purchase history

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the p

Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the possibility on monetizing since amazon gives commission for linking.
This question is for both the uncredited (private) courses and the bigger accredited accounts.    I am a developer trying to learn how to help my area schools and also have some ideas for my own courses.    Obviously keeping within the iTunes U app would be preferred in most cases (to the learning experience) since they can take notes and see them within the app itself.
If the reply comes from a non-apple employee please let me know (or better yet, link to) where that is clarified.   I would hate to develop something just to later find out it is against the apple iTunes U agreement.

Fair question
And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
I always try to let people know it's a long way until you get to a confortable point, a point where you can create something. And that's exactly what I am trying to do, or at least asking how/if I should do it. And then I let them know where to start. That's what I want.
Thanks.

HT201272 Help! i purchased a cd and some of the songs are incomplete, can i redownload & how???

Help! i purchased a cd and some of the songs are incomplete, can i redownload & how???

If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB

TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

Similar Messages

Maybe you are looking for