TS3297 Keep being told unable to complete in-app purchase, and to contact iTunes support. Have reset iTunes password - still no luck.

When trying to purchase donuts in the Simpsons tapped-out app I keep being told unable to complete purchase and to contact support.
I have made previous in-app purchases in this game then suddenly yesterday - this problem.

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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My wife and I have the same Verizon Ellipsis 7 MV7A we received from Verizon. Why does mine show ROM of 5gib but hers shows 1gib? She keeps being told she is out of app space.

My wife and I both have a Verizon Ellipsis 7 MV7A tablet. She has been getting messages to the effect 'insufficient app storage space". My tablet shows total ROM of 5 Gib while hers shows total ROM of 1 Gib. We both show Total space of 8 Gib. I have cleared cache and uninstalled apps but apps being updated are failing. Help! Thanks.

I'm talking about ROM. I have lots of available RAM. I got the "Available app space" to 143MB by removing updates to some apps. These were some of the pre-loaded apps that we are not using. The minute it wants to update other apps (pre-loaded) the available app space goes down until the “Insufficient space available” message appears.
Thanks. Here is the version of the software:
Android version: 4.2.2
Baseband version: ALT3100_04_05_06_00_89_TF
Kernel version: 3.4.5 wormboss@midgard #2
Build number: ALPS.JB2.MP.V1.9
SW Version: MV7A_31D26_422
HW Version: D3A
This is from Settings/Internal Storage:
Total space: 8.00GB
Available Tablet space: 3.2GB
Available app space: 143MB
Applications: 812MB
Pictures, videos: 277MB
Audio (music....): 288KB
Downloads: 3.09MB
Cached data: 6.48MB
Misc Items: 3.59GB
The totals I am seeing from Android Assistant are:
RAM Info: Used: 535.9MB Free: 457.71MB Total: 994.22MB
ROM Info: Used: 865.25MB Free: 143.04MB Total: 1008.29MB
Hope this can give you some idea of what the problem is. Thanks.

HT4009 I'm trying to buy an in-app purchase, but its saying it cannot be completed at this time and to contact apple support. Any suggestions?

And to contact apple support. Then it says, iTunes connection is lost. Any suggestions ?

Click here and request assistance.
(83993)

I changed my payment info and am unable to make in app purchases

I changed my payment info in my apple id and was unable to complete in app purchases for pharohs way slots game. I then changed my payment info back to the original details, and am still unable to purchase credits for the app. How do I fix this problem? Pleeease help!

what does it tell you?
does it say the card is invalid?

HT4009 I make an In-App purchase and my device fails to complete the purchase. Could you do something about it and prevent it from ever happening again?

To iTunes Store
I've being trying to make an In-App purchase and it doesn't work. I get this message that says the pruchase can't be completed. Could you do something about it and prevent it from ever happening again?
Sincerely
Cameron

We are itunes users just like you.
You should contact itunes support

TS3899 I keep trying to update my mail inbox but keep being told connection to the server has failed.

I keep trying to update my mail inbox but keep being told connection to the server has failed.

Quit the maill app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or go to Settings>Mail, Contacts, Calendars>Your email account >Mail>Off. Restart the iPad and go back to settings and turn mail on again and see if that works.
Or try this as well ....Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

The hard drive on my MacBook died and I had it replaced. I can't locate my website files and every time I try to open my idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password?

The hard drive on my MacBook died and I had it replaced. Now I can't locate my website files and every time I try to open my finder/idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password? Any suggestions out there

Arty ~ Welcome to the Support Communities. iWeb can't import/open published HTML/media files on your iDisk. iWeb can only open its key Domain file which contains your site data — it's usually located here:
...If you don't have a backup of your Domain file (e.g. via Time Machine), paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
http://iwebfaq.org/site/iWeb_Backup_retrieve.html
Also this thread may help:
Hard Drive replacement causes new/unknown user password?

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, ju

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, just want to buy an upgrade to something that will run for a while longer. I don't care about Lightroom, Bridge, Illustrator, etc.; most of those I've deleted over the years. But I do use Photoshop - or would if it would still run. What options do I have?

This is the java you need for photoshop cs5 to work on mac os x 10.10 Yosemite
https://support.apple.com/kb/DL1572?locale=en_US
It's also possible you may have to reinstall photoshop cs5 even after installing the above java, because sometimes the upgrade to mac os x 10.10 messes up the photoshop cs5 installation.
You can download photoshop cs5 from here if you don't already have the install media.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

HT4623 I have tried to update to ios7. But keep being told I am not connected to Internet when I am.

When I try to update to ios7 . I keep being told that I am not connected to the Internet, which I am.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.

HT3275 I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.

I'm using an airport extreme and I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.

Verify the backup.
Is this TM you are using? TM to airport extreme connected hard disk are known to be fragile at best.
A5 http://pondini.org/TM/Troubleshooting.html
make sure the disk is available and online..
But if it is not working.. then you will have to wipe and start again.
http://pondini.org/TM/Airport.html
If this is not TM then also verify the source disk.

HT5312 Keep being told to select and answer 3 security questions but only given option for 1.

When trying to download a (free) song, I keep being told "to help ensure the security of your Apple ID, choose three security questions and answers." However, when I go to appleid.apple.com, I am only give the option of choosing one security question. Help!

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

TS3297 I keep getting 'your Apple ID has been disabled' even after I have reset my password.I am unable to purchase anything from iTunes. Help!

I keep getting @your Apple YD has been disabled' even though I have reset my password and rebooted my ipod. I am unable to purchase anything from iTunes, Help!

Hi there,
You may find the article below helpful.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
-Griff W

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I'm trying to update itunes and keep getting the message"There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personal or package vendor" Anyone know now to fix?

I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
Thanks

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

TS3297 Keep being told unable to complete in-app purchase, and to contact iTunes support. Have reset iTunes password - still no luck.

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