TS3297 keep getting error code 5002 when attempt to purchase music

code 5002 when attempting to buy music

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

Similar Messages

  • HT1918 why do I keep getting error code 5002 when trying to make a purchase? Has been almost a week now!

      Why do I keep getting Error Code 5002 when trying to make a purchase from the Itunes store? I am using Vista Home edition> havent had any problems before. This has been going on for a week.

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • I get error code 5002 when try to buy John Goodwin tune, but no problem with buying other titles

    I get error code 5002 when trying to purchase any titles from John Goodwin "She Lay Her Whip Down." I can buy other songs but not this. Benn trying for days.  What is this code? I just want to buy a song.

    Hi
    Error -50 paramErr  Error in user parameter list
    Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
    UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
    What this means in Your situation is above me.
    • free space on internal boot hard disk? How much ?
    Video codec
    • streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
    Pictures
    • in what format ? .jpg, .bmp, .tif, else ?
    Audio
    • from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
    The "com.apple.iMovie.plist" file
    Many users has not observed that there are TWO libraries.
    • Library - at root level
    • Library - in user/account folder - THIS IS THE ONE to look into
    from Luke Burns
    I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
    I don't know why that could cause that big of a problem, but it did..
    Klaus1
    You need more free space on your hard drive.
    jonorparkerjon
    After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
    Where do Your material come from
    • Camera
    • External hard disk
    • USB-memory
    And all are connected so that iMovie can find it ?
    Yours Bengt W

  • I keep getting error code 3212 when trying to connect to home sharing.. i am connected to the internet

    i keep getting error code 3212 when trying to connect to home sharing.. i am connected to the internet

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I keep getting error code u44m1p34 when I try to update CC2014.  I've tried uninstalling several times completely to no avail.  Any ideas?  It's really bugging me now!

    I keep getting error code u44m1p34 when I try to update CC2014.  I've tried uninstalling several times completely to no avail.  Any ideas?  It's really bugging me now!

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • I get error code -8058 when attempting to copy and paste in Finder, I get error code -8058 when attempting to copy and paste in Finder

    I get "error code -8058" when attempting to copy and paste in Finder, I get error code -8058 when attempting to copy and paste in Finder. "Alt +Drag" works. Any ideas?

    Have a look at the 'More Like This' to the right - seem to be some solutions offered: >>>>>>>>>>>>>>>>>

  • I keep getting error code 54 when synching iphone 5, how do i fix?

    i keep getting error code 54 when synching iphone 5, how do i fix?

    Hi papabear74,
    Try using the steps in the following article to help you troubleshoot this issue:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I keep getting error code 3131 when trying to publish a ping playlist -- help!!!

    I keep getting error code 3131 when trying to publish a ping playlist -- help!!!

    Same problem. I make playlists on Ping so the listeners of my podcast can easily download the songs I talk about. But for **** near 2 weeks now I can't edit a playlist or add a new one. When are they gonna fix this?

  • Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    wmv is a Windows Media format.  I don't know why Realplayer is coming into it since that deals primarily with Real format files and maybe a few generic formats.
    You need
    Free Flip4mac QuickTime player components - http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx
    After installation a new Flip4Mac pane will appear in System Preferences.  Make sure you set the boxes to ensure that it will play WMV files in Quicktime.
    or play the files with VLC
    VLC media player - http://www.videolan.org/vlc/ - general media player that plays just about anything.
    While you're at it you might install:
    Perian codecs for Quicktime - http://www.perian.org - plugins to add functionality to Quicktime for playing additional audio and video formats
    Quicktime audio problems, Perian, VLC - http://discussions.apple.com/message.jspa?messageID=9013669 - read note about uninstalling prior DIVX support before installing Perian.
    Perian doen't do WMV but it's handy to get many things to play in Quicktime.
    Note, if these are protected WMV, nothing on a Mac will play those (unless you also have Windows installed).

  • I keep getting error code 1450 when I try to download a music video.

    I keep getting error code 1450 when I try to download a music video. I've since downloaded other songs/videos, and I have the latest version of iTunes, so I don't think I need to uninstall itunes, but I can't download the video I bought.

    If you recently installed or updated disc burning software it may be conflicting with iTunes.
    Try taking a look at this Apple doc, some of the suggestions may take care of the problem -> iTunes for Windows: Troubleshooting CD issues caused by device filters

  • I keep getting Error code: ERR_TIMED_OUT when accessing only one website through googlechrome or safari

    I keep getting Error code: ERR_TIMED_OUT when accessing only one website through googlechrome or safari

    Www.Onereceipt.Com<http://Www.Onereceipt.Com>
    Sent from my iPhone

  • HT3204 unable to purchase music - keep getting error code 5002 on - using Vista

    Unable to purchase songs - keep getting error code 5002 - using Vista

    I am having the EXACT same problem. It started on June 16th also. I found out that code 5002 is supposedly a billing issue. The article directed me to edit my billing information (even though it was correct). I tried to submit the new information and was told my request could not be processed, try later. I have been trying for 3 days. Was in contact with customer service. first they said it was an Itunes Stores issue with the software. they told me it was resolved. Then they had me uninstall and then reinstall Itunes, which still didnt resolve it. I am starting to think its still an Itunes Store issue. Still trying to cintact customer service about this.

  • I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account.

    I keep getting error code (-45054) when I try to authorize my new Macbook pro. We only have 4 devices authorized to this account. I dont know how to fix this. Anybody help?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

  • I keep getting error code 0X80020022 when I try to burn a DVD. Is there a solution?

    I keep getting error code 0X80020022 when I try to burn a DVD. Is there a solution?

    read  "more like this" over to your right for similar disussions.

  • Keep getting error message 4310 when trying to burn music onto CD? How can I fix this for free?

    Keep getting error message 4310 when trying to burn music from playlist onto CD. How can I fix this for free?

    You can use the email form here >  Apple - Support - iTunes Store - Contact Us
    iTunes Store & Mac App Store: About your Apple ID and password

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