TS3297 My Itunes 7 won't update or connect to the store. "itunes server cannot be contacted"

i just bought this macbook.
isnt new, but it says software(10.4.11) is up to date.
Internet works, all apps work.
Itunes seems to be the only app that wont connect to the internet, nor to the itunes store.
I've looked through the troubleshooting manuel on the apple website, but nothing seems to help.
I'd appreciate any help i could get.

ive tried it, but it just downloads the latest version of itunes... it wont let me install because my Mac O sx software isnt compatable

Similar Messages

  • Itunes comes up with this: "Itunes server cannot be contacted" when I try to check for updates.

    I need to update my itunes to the latest version but that happens when I check for updates.

    Hi estelle14,
    It sounds like you are experiencing issues when attempting to update iTunes. This may be arising from an issue with security software not allowing iTunes to connect to Apple’s servers. Here is an article that will help you address this issue:
    Resolve issues between iTunes and security software - Apple Support
    http://support.apple.com/en-us/HT201413
    You may also have experienced an issue with iTunes being unable to contact the iOS update servers. If you are seeing this issue, the following article will also be of use to you:
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server - Apple Support
    http://support.apple.com/en-us/TS1814
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • HT4623 ipad stuck with a connect to itunes sign but it won't update when connected because it says content is full

    ipad stuck with a connect to itunes sign but it won't update when connected because it says content is full

    You are in Recovery Mode
    http://support.apple.com/kb/ht4097

  • I updated my itunes version and since then it won't let me connect to the itunes store. I'm connected to the internet but it says I'm not.

    I updated my itunes version and since then it won't let me connect to the itunes store. I'm connected to the internet but it says I'm not.

    Can't connect to the iTunes Store
    What happens when you try to delete apps?
    You can't delete the apps that came with the iOS

  • After the last update my iTunes won't connect to the store

    I'm not sure what happened but after my iTunes updated to version 10.5 I can't connect to the store.  I called in once and the person had me uninstall itunes and a few other things and then reinstall and it worked for a day and then iTunes updated again for some reason and once again I can't connect to the store.  Any suggestions?

    Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes

  • Unknown error -3212. I updated to iTunes 11.4.  I can no longer connect to the Store.

    I updated to iTunes 11.4 when prompted.  I can no longer connect to the Store.  Tried all troubleshooting, checked Firewall, and my internet connection is fine.  I re-downloaded iTunes and selected the "repair" radio button.  Still has not resolved "unknown error occurred (-3212)".  Does anyone have any other suggestions?

    Hey there ILSquid,
    It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom. 
    Can't connect to the iTunes Store
    If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
    iTunes: Advanced iTunes Store troubleshooting
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I updated iTunes and now I cannot connect to the store

    this is what showed up when i ran the diagnostics check. i've scoured the itunes support page with no outcome so i could really use your help
    thanks so much
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    HP Pavilion 061 PX721AA-ABA M7160N
    iTunes 10.0.0.68
    QuickTime 7.6.7
    FairPlay 1.9.16
    Apple Application Support 1.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.2.0.47
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    Gracenote SDK 1.7.1.420
    Gracenote MusicID 1.7.1.78
    Gracenote Submit 1.7.1.106
    iTunes Serial Number EB9B9D169746A217
    Current user is an administrator.
    The current local date and time is 2010-09-25 12:11:11.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82945G Express Chipset Family
    ** External Plug-ins Information **
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 0.0.2
    Plug-in File Version: 3.0.2.0
    Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
    iPodService 10.0.0.68 is currently running.
    iTunesHelper 10.0.0.68 is currently running.
    Apple Mobile Device service 3.2.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {C5119328-4C8F-4207-878A-800A87FF8662}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.0.11
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Sat Sep 25 12:09:31 2010
    Lease Expires: Sat Sep 25 13:09:31 2010
    DNS Servers: 209.18.47.61
    209.18.47.62
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection could not be established.
    Basic connection to the store failed.
    The network connection could not be established.
    Last successful store access was 2010-09-09 14:26:08.

    I'm having the same problem, help would be appreciated!

  • HT5704 after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me

    There is no such thing as a "Factory Unlocked iPhone "
    They are either locked to a carrier who may at some stage offer unlocking
    or sold direct to a user by Apple (from their own Stores or online .)
    Those iPhones are NOT locked
    Where did you get your iPhone
    If from Apple try this
    http://support.apple.com/kb/HT1808

  • Itunes will not connect with the store.  I get no error message.  The store just won't load on the screen.

    Itunes will not connect to the store.  I get no error message, the store just won't load.

    Have you had a look here,
    Can't connect to the iTunes Store
    From here
    http://www.apple.com/support/itunes/troubleshooting/

  • I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6.  There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

    I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6.  There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

    iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

  • After updating, now itunes crashes when I try to connect to the store

    My computer is authorized and I had itunes installed on it. I updated to the latest version and now am unable to connect to the itunes store "home" page. As teh progress bar moves to the right (while connecting), it gets about 80% complete, then I get an error message saying "itunes has stopped working correctly. Windows will close the program and notify you if a solution is available."
    I am SO annoyed! I have uninstalled and reinstalled itunes several times no but to no avail. Same thing happens. Of course, there'sno tel number for me to call, so I had to waste my time finding this board and posting this message when I coulda/shoulda/woulda had this resolved already.
    After the OS7 crashing/locking up my ipad because of your faulty OS7 update and now this, I am seriously starting to hate everything apple.
    what more do I have to do to get itunes to allow me to connect to the store to spend money? uninstall, reinstall, uninstall, reinstall... nope, still not working!

    Hey Acclimated!
    I have an article here that should be able to help you resolve this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I have windows vista. I have run the latest update from Microsoft. iTunes works except for connecting to the store. I have tried everything on line for suggestions. Nothing works.....please HELP!

    I have windows vista. I have run the latest update from Microsoft. iTunes works except for connecting to the store. I have tried everything on line for suggestions, going back on the update, allowing through in firewall settings, adding to trusted sites, disabling bonjour...Nothing works.....please HELP!

    I have also uninstalled and reinstalled iTunes

  • TS3297 My itunes constantly keeps spooling when trying to connect to the store. Obviously my internet is working fine, as I'm googling ways to fix?

    Hi, I've purchased a new iPod Nano, and have downloaded the newest iTunes but when trying to connect to the store, it keeps spooling on "Accessing iTunes Store".  In case this was an 'update' issue, I then downloaded and older version, but I have the same issue.  My internet is working fine, firewall is set to allow itunes, I've changed the parental control, but nothing is letting me get to the store?

    I got this error after upgrading to new version. After searching these pages for an answer and not finding a usable one, I simply quit and re-opened iTunes, and... voila! Problem solved!

  • I just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

    i just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

    There are a number of threads from other people reporting the same iTunes connection issue - it looks like there might be a problem at Apple's end

  • I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    The requirement shoul be on the box the iphone came in.  they are also on the website
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)"

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