TS3297 only part of the song will play

Only 1.5 minutes of a 7 minute downloaded song will play. How can this be fixed?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

I purchased an album on iTunes. Only half of the songs will play. What can I do?

I purchased an album on iTunes. Only half of the songs will play. What can I do?

Hi crgcain,
If some of the songs on an album purchased from the iTunes Store are incomplete or won't play, you may want to try deleting them and redownloading the files. You may find the following article helpful:
Apple Support: Download past purchases
http://support.apple.com/kb/ht2519
Regards,
- Brenden

None of the songs will play in my library

none of the songs will play in my library, even with my ipod plugged in, an error message reads that the original file cannot be found, and then asks me if i want to locate it .... not sure what to do?

Hello chefygirl84,
It sound as though your iTunes library files have been moved or can not be located. I have included an article that will walk you through a series of troubleshooting steps to potentially resolve this:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Follow these steps if you're missing music or other media that you expected to appear in iTunes. You may notice an exclamation point to the left of items in your iTunes library, or they may not appear at all. Exclamation points appear when iTunes is unable to locate the media file or when a purchased item hasn't downloaded.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT2751 What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

I purchased several songs recently from ITunes. Most of the songs work properly, but its a few of them that won't play the entire song. So again, what can i do?

HT1689 Downloaded an album from itunes and only half of the songs will download to my ipad. error says file cannot be converted. How do I get this fixed or request a refund since I can't use the item purchased?.

Downloaded and album from itunes and only half of the songs will download to my ipod. Error message says file cannot be converted. How do I fix this or get a refund from itunes?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS3297 only part of a song downloaded.. how do i get the rest?

only part of a song downloaded.. how do i get the rest?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I just bought Apple Tv. Everything is hooked up and home sharing is turned on (imac, ipad, apple tv). When i play my itunes through my tv the song will play for apprx. 45 to 60 seconds and then cuts off and goes back to the main menu.

I just purchased Apple Tv 2. Hooked it up and everything is set on Home Sharing. When i attempt to play itunes through my tv the song will only play for approx. 45-60 seconds and then the Main Menu comes on and the song quits. Same goes for when I put my photos on.

I just purchased Apple Tv 2. Hooked it up and everything is set on Home Sharing. When i attempt to play itunes through my tv the song will only play for approx. 45-60 seconds and then the Main Menu comes on and the song quits. Same goes for when I put my photos on.

HT1727 I downloaded my previous song purchases to my new MacBook and they are all only parts of the songs.. How can I fix this?

I downloaded my previously purchased songs to my new macbook, but only parts of each song are available. How do I fix this problem?

Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Plays only part of the song

New to ipods. We have two new ipods one is a mini and the other is ipod with video. The problem is there is one song (spirit in sky) that they will only play part of it and skip to the next song. It appears that this is the only song it does it to. I have tried updating the ipods and itunes. The song plays fine in itunes on the computer. Is there anything I can do? Is there any support contact available?
Thanks
Windows XP Pro

New to ipods. We have two new ipods one is a mini and
the other is ipod with video. The problem is there is
one song (spirit in sky) that they will only play
part of it and skip to the next song. It appears that
this is the only song it does it to. I have tried
updating the ipods and itunes. The song plays fine in
itunes on the computer. Is there anything I can do?
Is there any support contact available?
Thanks
Windows XP Pro
This is the exact same thing that is happening to me, on BOTH of my iPods, on the same songs.
Did you find a solution? I have not found one yet. I am going to try a completely reformat the iPods, but not sure that will work.
I think it's an iTunes issue.

ITunes syncing only part of the song to this particular iPod?

I'm trying to sync a long mp3 (approx 16 megs and 34 minutes in length) to my iPod video, but iTunes only syncs about 7 minutes of the recording, then repeats that same seven minutes over and over again until it reaches the length of the original mp3. I've tried resyncing the piece, rebooting my iPod, and changing the mp3 so it reloads it to the iPod differently and nothing works. The mp3 plays fine in iTunes and on my iPod Touch, but I really need it on my older iPod, too. I'm using iTunes 9.0.1.8 and the iPod has the most up-to-date firmware that I know of for it loaded on it. Any help would be appreciated.

when you play the song on the ipod, have you tried using the jump to option to jump past the point where the song starts repeating?
Have you tried converting the file into another format? ie right click on song in itunes, chose convert to ACC.
have you tried restoring the ipod? warning this dose delete every thing off the ipod.
http://support.apple.com/kb/HT1339

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I just added a CD to my ipod and none of the songs will play.

It just skips through all of them, but it plays fine on itunes... HELP!

Does this only happen with the tracks from this new album? What format were they ripped as? MP3/AAC? You can check by right->clicking on one of those tracks in iTunes and choose Get Info. Then under the Summary tab, look at the Kind and Bitrate fields.
Also see here for more troubleshooting suggestions.
Troubleshooting songs that skip
B-rock

I bought music and when I listened to it, only part of the song was there.

I bought music with the gift card I got for Christmas and downloaded some songs off of iTunes
Four out of the ten songs I bought play some music, and then it doesn't have audio for the
rest of the song.
I've tried reloading the music to my iPod, but it's the same. And I'm not sure if i should just
change the settings or something. My computer is a Windows 7 and my iPod has not
upgraded to the iOS 5 yet.(I'm kinda cautious, because of what I've heard about it). My iTunes
HAS upgraded to the newer version.
I don't want to have to delete the songs because it'd be a waste of money. Please help me.T^T

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS1424 some of my music has only part of the song or none at all...how do I redownload?

I need to put my music back in my phone after it was wiped out. Ever since then, I have only some of my songs. All of the items I purchased were there but did not download in its entirety. How do I re-download my music?

Download Past Purchases
http://support.apple.com/kb/HT2519

Why did only part of a song downloaded play?

I purchased two different songs that are both causing the same problem. They were both purchased as part of an album and also under the title 'Complete My Album'. One song for example is 4:35 long but if I play it, it only plays the first 20seconds. Could someone suggest a way to fix this because it is highly frustrating and unfair having paid the price for the full song but in return not being able to listen to these songs was a waste of money.

Does the track play correctly with another media player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt. If you believe it is corrupt:
If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

TS3297 only part of the song will play

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