TS3297 Open iTunes and just get a blank screen. All other apps working.

When I open iTunes Store I just get a blank screen. All other apps working fine.

Hi there,
You mentioned you used the Cleaner Tool to uninstall everything, but still have Adobe App Manager (AAM) installed? Please try running the Cleaner Tool again (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
Remove all CC files and be sure to uninstall AAM.
Then download the CC Desktop App here: https://creative.adobe.com/products/download/creative-cloud
After you launch the desktop app, use the Apps panel to install the programs you need.
-Britt

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I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

Hi, iTunes Store Help 12.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

I got a virus in my email on my IPAD the date was of the email was from 1969. It started mutlipling and them wied out all my email accounts it seems to just be locked. I just get a blank screen in email. What do I do?

My IPAD 2 got a virus in my email. The date of the email was from 1969. It started mulltipling and just wiped out all my email accounts. I just get a blank screen in email and it apears to be locked. What can I do?

It's not a virus.
Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

After logging on you yahoo this am, my calendar and notepad are gone. When I click on them I just get a blank screen. I am not very computer literate and need help getting them back.

When I usually go into yahoo mail, there is an icon at the top left hand side to access my calendar and notepad. They are both gone, but there is a field in the bottom left corner that has the buttons. When I click on either one, I just get a blank screen. I've not updated by Firefox to a new version and can't imagine what happened overnight.

This sounds more like it's a temporary problem with Yahoo's mail website. My advice at this point is to see if this fixes itself within a few hours. If not, please come back (actually, do come back regardless and let us know if your problem is solved).

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

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On my iPhone 5, upon receiving a picture, when I touch the arrow to open it I just get a blank loading screen that never loads the pic! Didn't have this issue on my iPhone 4 running OS 6.

On my iPhone 5, upon receiving a picture, when I touch the arrow to open it I just get a blank loading screen that never loads the pic! Didn't have this issue on my iPhone 4 running OS 6. Is anyone else having this issue?

Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off

When I click on a picture to enlarge - on many websites - I just get a blank screen. Please help. AJB

When i left click on a picture to enlarge on many websites - I just get a blank screen. when I centre click on that same picture it gives me an (untitled) - in the tab and the following (as an example) in the top bar
javascript:openScreenWin('smallscreen',%20'/DesktopModules/SimpleGallery/SlideShowPopup.aspx?PortalID=55&ItemID=6695&Border=White&sb=Name&sd=ASC',%20645,%20560);
Is it a Firefox problem or a Java problem and does anyone know how to correct it please ? AJB

To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

My email isn't working on my ipad I just get a blank screen when I tap on mail

My e-mail isn't working on my iPad2 I just get a blank screen when I tap the mail icon. I had e-mail for the first 2 days I had my iPad then it disappeared I don't know what happened.

try to quit the mail application in the multitasking feature. if this does not work try to reset the device manualy by pressing the home and power button until it powers off and restarts with the apple logo.

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3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions

Snow leopard on shut down doesn't completely turn off computer I just get a blank screen but the curser is still live

I have just installed snow leopard on my Mac Pro (v10.5.8) on trying to shut down on the apple menu it doesn't completely turn off computer, I just get a blank screen but the curser is still live and I have to hold down the power button to force a shut down.

Try quitting all applications before shutting down. One may be hanging and preventing a normal shutdown.

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

AshwinVC wrote:
I reset the system and issue gets resolved.
How?

Iphone 4s wont power on, im just getting a blank screen with battery charging on front screen

iphone 4s wont power on, im just getting a blank screen with battery charging on front screen>>>>becouse it is after damage water

At Apple Store, if you have AppleCare +, replacement iPhone 4S costs $50, if no +, then it will cost $199. Either your battery is faulty, the power management is faulty, or the charging port is faulty, or all three. Start with battery replacement. If still problem, then try charging port with flex cable replacement. If still problem, then it is very complex fix or no fix at all possible.

Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps but the rear camera is not working, all other apps work perfectly well, how do i resolve this

Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this

Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation.

I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?

I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?

The first thing to do: Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
If it is not possible, delete iPhoto from the Applications folder .
(don't empty the Trash).
If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
I can delete the existing software and re-install but I don't want to lose all my photos.
Your photos are in your iPhoto Library in your Pictures folder and not in the iPhoto application. Just back up the iPhoto Library as a precaution, but reinstalling iPhoto will not delete your iPhoto Library.

I updated my iOS to 7 yesterday. But my music app doesn't show the 'Radio' button as the online videos and Apple website claims. What could be the reason and how to fix it. All other apps, swipe up/down seem to be working fine.

I updated my iOS to 7 yesterday. But my music app doesn't show the 'Radio' button as the online videos and Apple website claims. What could be the reason and how to fix it. All other apps, swipe up/down seem to be working fine.

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

TS3297 Open iTunes and just get a blank screen. All other apps working.

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