TS3297 problem downloading a movie in itunes

I have downloaded a movie and it says 100% downloaded and processing is now 100% but it won't finalise and move in to my library. I have tried resetting computer and deleting movie - i am now stuck - any ideas?

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

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Problem downloading a movie from itunes into my ipad2- it stops in middle

problem downloading a movie from itunes into my ipad2- it stops in middle

I have the same issue just keeps stopping....?

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB avail

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?

Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.

HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.

Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS3354 I have downloaded several movies from iTunes before, and never had any problem. Now, after probably a year, I'm trying again, and it it telling me I need a new software program. I tried to download and it won't work. What the smash is the problem?

i have downloaded several movies to iTunes. It has been probably 6-8 mos. Now it is telling me i need a new Hd something to download and watch this movie. Basically, it is not downloading and I can't watch it. What the smash has happenned?!

Perhpas if you were to share the exact error message,then someone could help.

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?

Whenever I download a movie from iTunes it always comes up "download error. Tap to retry"

whenever i download a movie from itunes it will start downloading but will crash featuring the error message "Download error. Tap to retry." how do I fix this?

I am not sure if your problem has already been solved, but I came across your question because I was having the same problem with music I had bought from itunes on my iphone 4. The message kept appearing for 3 days when I tried to download in 3G. Once I tried it from work where I am hooked up to wifi, both of my pending songs downloaded faster than I could blink. Perhaps you could try it again once you are hooked up to wifi. I am brand new to the whole apple world, but I'd be interested if this is the answer to your issue. Good luck!!

Upload and download speed is horrible. it takes hours to download a movie from iTunes.

upload and download speed is horrible. it takes hours to download a movie from iTunes.

VangieChuck the problem is definitely not iTunes it is your ISP download provision. Either your ISP needs to make a service call and solve your bandwidth issues or you need a better service, granted it all depends where in the world you are located. In Kappy's and my neck of the woods we are use to 5 - 250 Mbps download rates with an average of about 25 mbps for most city dewellers. Upload will vary depending on your service.

I tried downloading a movie on ITunes 3 days ago it won't download

I tried to download a movie on ITunes 3days ago and it won't download it mention WAITING....also I tried to install an App and it says Waiting as well . What do I have to do ??

Might be a network connection problem. You may contact support to check.

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play.

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play. On mouse over in itunes the 'play' buttion is not enabled, yet is however enabled on previously downloaded movies.

For me I have follow several of the help articles. When I play the movie in iTunes the screen is black with no audio, the timer status says it is playing (although it does not work all the time). I am able to play and have audio on the extras. I tried to use just QuickTime to play the movie and that as well does not work. I have started iTunes in safe mode and when the movie would begin to play, iTunes crashes and I have to restart. I have tried fresh clean installs of iTunes as well as QuickTime with no luck.
It looks to be a QuickTime problem however I cant verify that. Any help would be great.

TS1424 I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I have downloaded 2 movies from itunes to my ipad, but they are not showing up on itunes. where are they? how can i find them?

I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?

Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app.

HT1657 I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and conditions.

I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and condotions.

Nevermind, the movie was there in the Videos app, not itunes downloads. Thanks.

TS3297 problem downloading a movie in itunes

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