TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?
I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds. A couple play for their full time. What went wrong?
Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
-
i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Some songs only play for a few seconds.
I am having trouble with some mp3 songs that I have imported to my iTunes library. The songs play fine with other media players, but on iTunes a few songs only play the first few seconds. It only happens with a few songs. I don't know what to do. Any help would be appreciated.
Hi,
See the start time and end time for the song. It is in "get info"->options
In other words check the properties of the songs to see if it is set to play only for a certain duration. When it plays you can always slide the scrub pad to play the other non-playing sections (section outside of the play-duration set int he options). -
TS1424 A few purchased Songs only play for a few seconds or not at all...
I have a few songs that after purchasing on i-tunes, they play for a few seconds and that's it. How do I fix this? Do I have to delete them from my i-tunes folder and then go to songs purchased and download them again?
Yes, assuming you are in a region where you are permitted to redownload your music purchases delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
How does one recapture a song that didn't really download, but which the APple Store thinks has been purchased already?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
any suggestions?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I need help to understand what to do when my movies won't load so that i can watch them without it stopping and starting. Any suggestions?
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I'M trying to view a movie on my iPad but it wont play but a few seconds at a time
How do I make it play the movie without stopping all the timeMovie from where?
Is it downloaded on the device or streaming over the Internet? -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I just downloaded george michael new album but track 3 only plays for 10secs HELP, I
I just downloaded george michael new album but track 3 only plays for 10secs HELP
Hello there, Lancing45.
The following Knowledge Base article offers some practical steps for redownloading your purchase:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Why when you purchase and album from itunes do some songs only play for 20 seconds?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?
Try Deleting it from your device, then download again from purchase history.
Hope this helps
PJRS -
i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
Either this needs to get fixed or i will request my money back because i will not work for my money while other lie about what i spend it on.Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I bought an album and one song only plays for 8 seconds
I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?
Hi bholdrofjustice,
Thanks for visiting Apple Support Communities.
You may want to delete the song that doesn't play, and download it again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the song still skips after 8 seconds, you can report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best,
Jeremy
Maybe you are looking for
-
JSF layout driving me crazy!
I've been working hard on a jsf powered project manager and am running into some problems with IE compatability. I got everything aligned and positioned the way (more or less) I wanted it, but when I tested it against IE all hell broke loose (specifi
-
I current evaluating a trial version of Premere Elements 11 in on a Windows 7 64-bit system. I have PE installed and I have installed the Smartsound from the exe I downloaded from this site. Smartsound launches fine from PE however when I try to "E
-
Template Installer ... this will drive me insane soon
Hi there I am still having trouble getting the flipping template installer to run. We have now updated to SP11, so I can't believe it is a patch level thing. If I try to run the installer now, I get an error on step 8, which says Character not allowe
-
HT1451 Transfer just one music to Iphone
My iphone has lots of musics, that were synced from my Windows computer. Some musics were purchased from itunes and others loaded from my CDs. I had to reinstall the PC and to format the disc, losing all the data information. Now, in the music area o
-
Newbie: What is your favorite feature?
Care to share your favorite feature? I am tryint to get to know my new BlackBerry This is so different from the Treo but I do love that the email is delivered without delay. Hoping to discover why the Verizon Rep. thinks the BlackBerry is a Superio