TS3297 says to contact bank because my credit card info differs
this is the pop up a get
Your credit card information does not match your bank's records. Please enter a U.S. credit card andf matching billing address.
Do you have a US address? etc?
Similar Messages
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I have gifted itunes cards to family members once before. Now when I try to send them, after I use my apple ID, select amount, go through all the steps and password, and click buy now....a window comes up telling me it can't be sent, to contact support. My credit card info is up to date I can't understand what the problem can be
If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have a 50.00 itunes balance and I am unable to use it. Why is it requesting credit card info when I try to purchase music? I've already redeemed my gift card onto my itunes account, so I no longer have a code.
Because your credit card info is how itunes verifies your account.
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I haven't been able to update my credit card info from the one Apple has to the one at the bank with is the one linked to my card. And I have had a nightmare just getting someone to help me. I can't update an app that I actually really need to use. I am losing money everyday this is not resolved
No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes
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I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help
Anybody?????
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My credit card info needed updating and now it says to contact apple support?
How do I contact apple support to set up my credit card information? I received a email that my account was changed and it wasn't me so I reset my password and attempted to enter my credit card info for my account. It kept saying account not verified and now it won't let me do anything and says contact apple support. How do I do that?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I am trying to set up my new Iphone 4 and download apps. I made an Apple Id which is all good. But when I try and enter in my credit card info it keeps asking for my Zip code and state. I live in Canada not US. I changed the phone to Canadian but it still keeps asking for it and won't let me put in my right information which in turn won't let me download any apps. Can anyone help?
Postal & Zip codes are same. Just enter postal code without space. It will accept.
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I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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I cant download a free app because of credit card information
Omg, what is going on...I can not download a free app because it keeps saying I need to update my credit card information
Try Here > http://support.apple.com/kb/TS1646
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
how do i delete my credit card info from my phone. because every time i try to update or download apps it wont let me because i only have 50 cents on my card. so i need help now before i smash this ****** *** phone and go with a galaxy s5
This does not make much sense.
Please explain.
Are you getting an error message? What does it say? -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I create an itunes store account to conect my appletv
But says isnt valid
I dont have credit card
I jus want to start using my appletvYou don't need to set up iTS account for Apple TV, unless you rant to watch movies at iTS's rip-off prices. I suggest just get a cheap subscription to Netflix instead.
If you insist, check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
When logging on to my apps on my I phone 3 when I try to download an app an it sends me to my credit card info and it is all stored. And has been but now it keeps telling me my cvv# on back of my card is wrong! I of course know it is not wrong but it will not let me proceed! Tell me how to fix this because I can't even get a free app because it won't let me past that?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I cant make purchases on itunes store. Because i forgot my credit card info. I cant conplete billing and payment information. i totally forgot My card number and security code Because my card is on my mother and i cant contact her ryt now just to ask about that. I need to purchase products on my games now. What will i do?pls help me.i will thanks a lot. Pls reaponse guys. Tnx.
If you want to download a non-free item then you will either need a payment method - so you will either need to enter the credit card's details, or buy iTunes gift cards (if they are available in your country), either way you will need a method of payment.
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I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?
I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.
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