TS3297 Security question for purchase

How do I get a new security question? I forgot  old security question answer

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85553)

Similar Messages

  • Why do you have to use security questions for purchasing stuff from itunes

    please make all apple products not use security questions to purchase  stuff in the itunes store

    If you mean that you've forgotten the answers to your security questions, then if youhave a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • TS3297 i forgot my security questions for purchasing apps

    please help i tried to buy new apps from the app store but the vertification came on to my ipod touch screen and i can't seem to remember  my security questions please help. sincerly iwi cobbadams.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I have forgotton my security answers for purchasing itunes-help

    I need to reset my security questions for purchasing itunes. I have forgotten the answers

    could you please hel with the above ?

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • TS3297 I forgot my security answers for purchase authorization.

    I am trying to make a purchase from a new computer, but i forgot the answers to my security questions for authorization for purchases.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1420 how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90135)

  • I forgot my security questions for my apple Id now I can't purchase anything

    I forgot my security questions for my apple Id now I can't purchase anything

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (78532)

  • TS3297 I tunes is askin me 2 security questions to purchase apps however I haven't set up any security questions before, the questions are set questions so can't answer them, how do I purchase?

    I tunes is askin me 2 security questions to purchase apps however I haven't set up any security questions before, the questions are set questions so can't answer them, how do I purchase?

    Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

  • HT201303 I never set up any security questions for my Apple ID and I was asked on the app store to sign in and answer my security questions. I never made security questions in the first case. I can't purchase anything without them. What should I do?

    I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Security question for Apple ID

    Why would the security question for Apple ID be different to those I answered when I set up the account.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95495)

  • HT1349 Forgot security question for Apple ID acc.

    Forgot security question for Apple ID account :(

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95495)

  • I forget the security questions for the Apple ID

    I Forget the the two security questions for the Apple ID when I want to purchase anything in money they ask me security questions and I don't know them

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109223)

  • How can I change my security questions for itunes

    how can i change my security questions for itunes

    See Kappy's post here:
    TS3297 how to change or reset my security questions
    or the User Tip: https://discussions.apple.com/docs/DOC-4551

  • TS1470 I cannot get past security questions to purchase

    I cannot get past security questions to purchase apps for phone

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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