TS3297 The itunes "Purchased" page doesn't give me an option to view my past purchases, so I can download them

I've been successfully downloading TV episodes from iTunes to my iPad 2. This morning, when I went to iTunes to download some previously purchased materials, the "Purchased" page was blank, and there was no box in the upper left hand corner for me to choose my previously purchased materials. I tried turning the iPad off and back on and there was no change. Any suggestions? Thanks.

Hello myvinoveritas,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Best of luck,
Mario

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I have bought the one direction midnight memories album, it says purchased on the iTunes app but doesn't give me any option to download it, only 3 of the songs downloaded

I have gone into the purchased music and 15 out of the 18 songs don't show up for download but on the iTunes Store it says purchased

Did you make this purchase on an iPad or a Mac? If purchased on iPad have you attempted to complete album from the iPad iTunes store or the Mac iTunes store?
Regards,
Steve

On itunes, it says my billing address is the United States but I'm in the UK. It doesn't give me an option to change it.. And it says my payment details are wrong! Somebody please help!!!

On itunes it says that my billing address is the United States but I'm in the UK. It doesn't give me an option to change it either.. How do I change it?!! Also, whenever trying to enter bank details into itunes, it tells me they are wrong, is it because my billing address is wrong?! Please help!!

What card are you Using. Are you using a card from the US or the UK? Because if you live in the UK and trying to access the UK Store, then you need to use a card that has a billing address in the UK. Go back to Settings > iTunes and App Store then click view Apple ID and click payement Info and make sure everything is correct as far as your payment info and Billing Address

HT4113 My I pod is disabled and i don't remember the password but it doesn't give me another option! please help

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please help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My PURCHASED page doesn't load on my iOS6 devices while loading fine on iOS5 and iTune on PC.

My PURCHASED page doesn't load on my iOS6 devices while loading fine on iOS5 and iTune on PC.
Please help
In addition, my RESTORE of purchase for Inn App Purchase of "Art Sense" doesn't work on both iOS5 and iOS6.
So far, the developer said his app is working ok and can do nothing because he can do nothing. Apple won;t allow.
*** Apple staff from Asia and other places can't help me and can't identifiy the problem so far. ***
Such a shame.
I am not a novice in internet or iOS devices.
Have tried all elementary methods in my opinion, factory reset etc...all waste of time.
Apple system is deteriorating in every direction.

Which phone? What version of Firefox OS?

HT203167 lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

HT4528 With IOS 7 I had to move my photos and videos off to a backup to install the IOS. When they moved back to the phone during a sync I have no way to delete them. The trashcan stays grayed out and the usage page doesn't give me a delete option.

I got the message that IOS 7 was ready to download. I wish I had read the reviews on it first. I had to move my photos and videos off the phone to free up memory space for the install. I was still able to see the phone with a file browser and grabbed the photos and videos and stored them in a directory on my hard drive. Meanwhile my itunes updated too. So with my files moved and deleted from the phone I made a backup of the phone. I installed the ios 7. When I synced the itunes moved my backup directories back to the phone. I can't figure out how to remove them from the phone. Under photos they have installed themselves with the names iphone09282013 and videos directories. When I access them I don't get a delete option. The trashcan is greyed out. The settings usage page no longer gives me the swipe delete function. How do I remove these files to free up space now that I have them saved to my computer?

Hi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
Mario

Why can't I download Textplus on my 4th generation iPod touch? It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again an

It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again and has a done button underneath it. I press done. The textplus app says "Waiting..." and is gray. What can I do to download this app?

iTunes has to contact Apple to send your agreement to the new conditions, but your security software has to allow this contact. If blocked, you'll get a time out message. Follow the instructions here to check your security software settings: iTunes for Windows: Troubleshooting security software issues

How do I change the "by" field in the iTunes Preview page for my podcast?

The name of the podcast has changed, but it now looks like this on the iTunes preview page:
https://itunes.apple.com/podcast/[new name]-podcast/[numbers]
iTunes Preview
[new name] podcast
By [old name]
I can't for the life of me figure out how to change the "by" part. The other information changed automatically after I updated it in the host, libsyn.

Thanks a lot. There doesn't seem to be a way to change it in Libsyn so I thought it might have been an iTunes thing. They were very helpful when I asked them to change the slug for me earlier. I'll ask them about this too. Here's what Libsyn allows me to change:
Edit: Found it in the Lybsin knowledge database.
http://helpdesk.libsyn.com/index.php?/Knowledgebase/Article/View/74/9/rss-feed-s etting-the-feed-author
RSS Feed: Setting the Feed Author
Posted by Krystal O. on 16 November 2011 02:05 PM
One of the most common questions received by our support team is how to change the author in iTunes to show as them instead of "unknown". This is done by updating the author tag in your RSS feed.
Start by logging into your Dashboard and clicking on Destinations.
A new screen will appear with a list of your Destinations along the left hand side. Click on your RSS feed.
On this page is a text box specifically for Author, enter your Author as you would like it to appear in iTunes. You will also see the ability to input a name and an e-mail address, note that the name and e-mail address are used by iTunes should they need to contact you regarding your Podcast and are not publicized in the store.
?Once you have entered the information you want, just your changes. iTunes should update within a few days.

Can't get past the iTunes install page to redeem a digital copy of a movie.

Trying to download digital copy of The Hunger Games. I click the iTunes button for the download. It doesn't ask for my redeem code, but tells me I must install iTunes. iTunes is already installed on this laptop. I tried reinstalling, but still end up on the iTunes installer page. How do I move past this page?

Hello twohounds
Check out the article below for the steps to download your digital copy.
Transferring or downloading an iTunes Digital Copy’
http://support.apple.com/kb/HT1539
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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"Re: A slight change to the iTunes update page
Posted: Jul 11, 2008 6:30 PM
Yeah, I get that too. I've been just clicking repeatedly. Probably jamming up the servers some more. :P"
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Account shows 5 computers used , some of these computers are gone , however, iTunes doesn't give me an option to de authorize all. Any ideas ???

Account shows 5 computers used , some of these computers are gone , however, iTunes doesn't give me an option to de authorize all. Any ideas ???

Is the following not working for you?
For computers:
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3. Sign in with your Apple ID and password.
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You may only do this once per year.
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When I go to open a Pages document that I saved yesterday, it tells me that I need to updated Pages. However, App Store doesn't give me an option to upgrade Pages. Suggestions?

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You have 2 versions of Pages on your Mac.
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Pages '09/'08 is in your Applications/iWork folder.
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Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
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http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
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I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

See the How To Sections Here
http://www.apple.com/support/ipod/earlier/
And Here
http://www.apple.com/support/ipodclassic/

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

TS3297 The itunes "Purchased" page doesn't give me an option to view my past purchases, so I can download them

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