TS3297 Unable to connect to iTunes only from game

I am able to buy songs, apps, books but I cant buy in game currency, this problem started when I used gift cards and changed my region
Reset my network, mailed tech support (who said everything is fine)
Any idea?

If you have already tried signout out then back in and restarting your device. Best thing you can do is to to contact iTunes Support. Visit the link -  getsupprot.apple.com. But what is the exact message that you're getting?

Similar Messages

  • HT201210 Am unable to connect to iTunes from my iPod device

    Am unable to connect to iTunes from my iPod device, wherein am able to sync with my laptop. Could someone help me please?

    Did you try to connect in recovery mode, explained in this article?
    iOS: Unable to update or restore
    More tips:
    iOS: Device not recognized in iTunes for Windows

  • "Unable to connect to iTunes Store" 90% of the time

    I have a 3rd Gen iPad with wifi only that I bought about 40 days ago.   Initially I had no problem downloading and updating apps but in the past few weeks I get "unable to connect to iTunes Store" over 90% of the time.   I always verfity the Internet connection is good and I've tried on my home wifi, my cellphone's mobile hotspot, and several hotel wifi connections.     The other day I went into settings and noticed the Security code for my Credit Card was blank so I filled it in and clicked "done".  Unable to connect so I checked back and the code was still blank.   I deleted and redid my CC info and messed with some other settings and iTunes finally let me update some apps.   Now I'm back home and it's giving me the error message again.    I'm wondering if this is a known issue or if there's a fix for it.

    Usually it's because you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • Unable to Connect to iTunes Store for Apple TV Purchases

    For the past 2 days I have been unable to make purchases from the iTunes store with Apple TV. I get the message "Unable to connect to iTunes Store. Temporarily unavailable. Try again later."  Despite this message, I have a valid internet connection and I can still connect to the iTunes store to preview movies and TV shows content with my Apple TV. I just cannot make any purchases. My Apple TV software is currently up to date and I have valid credit in my iTunes account.
    Apple support have suggested that I contact their support community to see if anyone can help me resolve this problem.

    Also having issue, it is ridiculous. Kinda defeats the purpose of having TV if you can't stream any content from iTunes since the change to no hard drive. Come on Apple, I think your better than this.
    I have read on a couple forums that they suspect Family Share as the issue, does everyone have Family Share on? I for one do.

  • TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

    Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • First Generation Apple TVs Unable to Connect to iTunes - is anyone else as po'd about this as I am?

    First Generation Apple TVs Unable to Connect to iTunes - Is anyone else po'd about this?

    yep many of us are. Search around the Apple TV secton of the forums, you'll find many threads discussing the issue, and some workarounds for local content playback. Rest assured you're not the only one.

  • HT2204 My iPad says it is unable to connect to iTunes for my apps and screen is jammed how can I sort

    When. I tried to download a new app and put in my password it asked for verification of credit card which I entered then it said unable to connect to iTunes and the screen is shaded and will not allow me to connect to previously downloaded apps. It seems jammed. Have been having problems since I loaded I cloud but have tried to delete that but still no joy re access to existing games please help

    Hey Bikerbabe09,
    I would start off your troubleshooting process by following these steps:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    via: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Sincerely,
    Delgadoh

  • After downloading the ios7.0.2, I am unable to connect to iTunes on my 4s. How do I fix tha

    After downloading the ios7.0.2, I am unable to connect to iTunes on my 4s. How do I fix that?

    Tonite I have WIFI access. At least for tonite.
    Settings/General/Reset/Erase All Content and Settings
    Then restore from backup.
    I had to put the iPhone4 into blank factory state FIRST.
    Then restored my iTunes backup.
    Seems to be working fine for about 5 hours.

  • I am unable to connect to iTunes

    I am using Ipad 2, my wifi is working good, i also updated to latest ios, but still i am getting error that 'unable to connect to iTunes'

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • Receive the message "unable to connect to itunes store" when trying to install updates for my apps

    trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    * https://support.mozilla.com/kb/Server+not+found
    * https://support.mozilla.com/kb/Firewalls

  • 2 out of 5 user one PC unable to connect to itune store

    2 out of 5 user one PC unable to connect to itune store, using vista. I remove and reistall itunes, I am able to access the internet through browser, but not through itunes, firewall is turnoff. What else can I try?

    The "..at this time" message" sometimes appears when an atypical home folder (eg. one on a network share) isn't available for some reason. I don't use "Filevault", but that might qualify as atypical, since the home of a "Filevault" account actually resides on a disk image.
    Since you were able to attach and mount the ".sparseimage", it would appear that at least your ".sparseimage" is not corrupt, so the most dreaded reason for being unable to log in to a "filevault" account fortunately doesn't apply. Before attempting to troubleshoot this issue, just make sure that you are able to "mount" your backup copy to make sure it transferred successfully.
    I'm guessing but it could be that by attempting to change the account password using the disk, the repair tech created a situation where the "account password" does not match the ".sparseimage" password. The two must be in agreement for login to proceed smoothly, and this is why the "Accounts" pref pane will not let you change a "Filevault" account password unless you are actually logged in to that account. By using the disk, the tech bypassed this safeguard. The first thing to do would be to try to reset your "account password" - there are other ways to do this, one of which is to boot the computer from the installer disk to use the "Reset Password" function.
    http://docs.info.apple.com/article.html?artnum=106156
    Make sure to set it to exactly what it was before - ie. identical to the password that is known to have unlocked the ".sparseimage" file. Then reboot and see if you can log in with that password. If not, log in to any other account, open "/Applications" > "Utilities" > "Terminal.app" and post the output of this command, substituting the appropriate username:<pre>nicl . -read /users/username</pre>

  • TS1702 Why does my ipod say it's unable to connect to itunes store?

    My ipod keeps telling me it's unable to connect to itunes store, whenever I try to purchase from in-app game.

    If your iPad connects to other networks without problem you may have a problem with your router.
    Your router may not have given your iPad a valid IP address. When you have this problem go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    There may be a problem with the DHCP daemon in your router which prevented the timely return of an IP address. Turning WiFi off/on on your iPad gives it another chance which might succeed. Restarting your router by removing power to it for 30 seconds might clear up this problem. However, it might be necessary to check for a firmware update for your router at the router manufacturer support web page.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Cannot connect to iTunes Store from my iPad mini

    I can't connect to iTune store from my iPad mini after upgraded to IOS7.

    Thanks this worked for me.  Only mine was already set to "From third parties and advertisers".  I just switched it to "never".  Then I opened itunes and it worked.  So I went back and changed it to "From third parties and advertisers" and all is well.  iTunes works fine!
    I was hesitant to restore to factory settings and install from a back up as other people advised online.

  • IPad App Store unable to connect to iTunes

    I have tried several times to update my apps on my iPad but it keeps telling me it is unable to connect to iTunes store. I have tried signing into my account in the general settings iTunes & App Store settings and it says the same message, unable to connect to itunes. My iPhone connects just fine, and it is the same account. Anyone else having this problem??

    Same problem, except it isn't working on my iPhone either. Started about 20 minutes ago.

  • Yesterday I  reset my settings on my  iphone 4 to correct another problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
    If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
    Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device.

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