TS3297 Why I can't purchase point in games (clash of clans)

Why I can't purchase point in games (clash of clans)
That show unable to purchase
(This item is for an app that was purchased by different apple id.
To buy this item with this apple id you must first purchase the app)
But this app is free ,this game is free

What account was it downloaded with ? Whether or not an app is free you can only make in-app purchases using the same account that downloaded it. As it is free you could delete it (which will remove your game settings/progress) and re-download it with your own account

Similar Messages

  • HT203167 how can i purchase agems from game clash of clans

    how can i purchase agems from game clsh of clans ok

    how can i purchase agems from game clash of clans'

  • How can to purchase agems from game clash of clans

    how can to purchase agems from game clash of clans

    If you're having issues you should contact the app developer. There seems to be something difficult about in app purchases for this game since we see threads here nearly daily. 
    If the app developer can't help you you can contact iTunes support (there's a link on the 'contact us' page link you see in the lower right corner of this page).

  • I can't purchase gems in game Clash of clans

    Please fix my problem
    --------DO NOT DELETE!--------
    UTC Time: 2013-10-16 09:57:35
    Game: Clash of Clans
    Version: 5.2.2
    PlayerID: 2-1987755(911)
    Category: Purchasing Issue
    Language: EN
    Device Type: iPhone5,1
    OS Version: 7.0.2
    Sent from my iPhone

    What is the problem e.g does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT3702 Why i can not buy gems in game clash of clans by my credit card

    Why i can not by the gems in game clash of clan by my credit card

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Why I can't purchase gems for my clash and clan

    I had purchased a few time before,was ok ,now I wan to  make a purchase , come out with a  message,please complete my transaction in iTunes support

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

    Hi
    My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
    I buy app of appstore on my ipad  no problem but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
    Thanks  and sorry for my English so bad

    o0aime0o wrote:
    ... but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS3297 My I can't purchase point again

    Why I can't buy point the game use apple id last day is can

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Please help me I can't buy gems at game clash of clan

    Please help me I can't buy gems at game clash of clan,but I can buy another game,the message when I buy gems "your purchase could not be completed",
    thank you for your help

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204266 When I do a purchase of the game clash of clans Comes to me go to iTunes support

    When I do a purchase of the game clash of clans Comes to me go to iTunes support
    please help me to by in this game

    You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
    Regards.

  • TS3297 Why i can't purchase Line sticker

    Why i can't purchase Line sticker...
    What should i do ??
    please reply me soon
    Thanks

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages, ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

  • Hi I'm having trouble with your purchase of the game clash of clans

    I'm having trouble with your purchase of the game clash of clans

    Knowing I purchased approximately 4 days before the Master Carr knowing that MasterCard is charged and there is balance I want a solution to my problem

  • TS3297 why i can't purchase from my apple id?

    why i cant make purchase from my apple id acount?

    What happens when you try to buy something, do you get any messages ?

  • TS3297 Why I can't download a free game I get a message that there's a problem with my payment method but not what it is this is a free app I tried support and got nowhere help

    Why can't I down load a free app  I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account      HOPE YOU HAVE SOME SUGGESTIONS  I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME

    Contact iTunes customer support.
    We're all users like yourself and as such have no access to your account.

  • TS3297 Why i can not buy in my game ? They send contact itunes support to complet the straction

    Why why why please help me ok

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

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