TS3297 'you must go to the iTunes store to verify credit card info' error appearing regardless of the fact a) it once worked and b) There is no verify card option.
hi..any advice appreciated. went from regular apple movie watcher to no movies. cold turkey's killing me
ps.am in italy and have card registered in uk. bought apple tv i n italy. either way,turkey should only be for christmas
pps i read other replies saying
go to
itunes /appstore/ id sign in/ pay info /verify
WONT WORK
WHY? BECAUSE i have no mac or pc, only apple tv on which you cannot download itunes
(i used to have a mac )
Similar Messages
-
I am looking to start developing apps for the iTunes Store, but I have no previous experience. What is the best way for me to start on this? As in which programs and materials must I need and what I need to know. Thanks!
You will need a Mac, with OS X 10.6+ on it, to be able to develop iOS apps.
There is some info on these pages :
developer site : https://developer.apple.com
developing for iOS 7 : https://developer.apple.com/ios7/
developer support : https://developer.apple.com/support/
developer forums : https://devforums.apple.com/index.jspa (you will need to be a registered developer to access them) -
About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...
Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs -
I have tried uninstalling and re-installing iTunes and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.
When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
Network interfaces, verified
iTunes Store connectivity:
Internet connection, verified
Secure link to iTunes Store, FAILED
Does this help? -
I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?
See this post.
tt2 -
When I connect to the iTunes store, I see that it has loaded, but none of the albums are showing.
I connect. I can tell that the page has loaded according to the status bar at the top of the page, but nothing shows up. Just a blank screen. When i click on different tabs, the status bar changes, showing that it is working, but nothing shows up!
HELP!Hey StoneyRidgeBoy
Thanks for the question, and welcome to Apple Support Communities.
On August 7th, there were multiple services that were affected. Apple worked quickly to resolve these issues, however you may have experienced them. For more information, see our System Status webpage:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
How to sign into the iTunes store without a credit card?
For the past little while I have been very frustrated with itunes. I don't have an apple device, but I want to start legitimately purchasing the music I listen to (I live in Canada, so downloading music is legal, but I'd still like to purchase music to show support for artists I like)
So anyways, I download itunes and it says to make an account. Okay. So, I follow the steps and then it asks for my credit card information. I don't have one right now, so I just left it blank. Suddenly, RED BOXES. D: I hate red boxes. So I can't even create an apple ID, eh? Hmm..
So I go to the apple.com website and create an apple ID from there. Success! I can now go to the app store and get ready to purchase music...right? Wrong! "This apple ID has not yet been used with the iTunes store. Please review your account information."
Ooookkaayyyy...... so I follow the steps and once again I get to the billing information, which it won't let me skip, so I can't even sign in. I've done some googling and apparently there is or used to be a "none" option for the credit card?? Where has that gone? Why is it not there anymore??! >_>
What can I do do get around this?
TL;DR- I am so not apple savvy. Help me.
Btw, even when I put in the little code thingy for an itunes card in the itunes card box it still wants me to enter credit card info. :/
Eeeehhhhh..... Uhm, never mind. I guess I might have typed in the code wrong or something because it works now. Sorry for wasting youur time, everyone. I'm new to the whole apple scene, I'm an android convert... lol
Message was edited by: tarameikleHi tarameikle,
Well, bummer! I'm putting a link to the article that shows you how to set up an iTunes account with "None", but it requires a new Apple ID. If you are setting up an iTunes account with an existing Apple ID, a Credit Card is required....
This is the link for putting in "None" with a new Apple ID:
http://support.apple.com/kb/HT2534
This is the link for setting up an iTunes account with an existing Apple ID:
http://support.apple.com/kb/HT2589
It does say that once you have set it up with a credit card, you can change it to None (there's a link for that embedded in the second article).....but it appears that it requires a credit card to start with
Hope this info helps.
Cheers,
GB -
why can't i connect to the itunes store on my ipad
What have you tried to fix it ? e.g. have you tried :
- logging out and back into your account on it
- disconnecting and reconnecting to your network
- a soft-reset (i.e. a reboot) -
I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.
Ok..
Installing the Mac OS X 10.6.8 Update Combo may help this.
Restart your Mac after installing the combo then try downloading Lion.
It's ok to install the combo even though you are already running v10.6.8
BEFORE you do this make sure your Mac meets Lion's requirements:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
And here > What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com -
i have downloaded ITunes 10.7 and i have done quite a few times and everytime i open it i go to the ITunes store and it keep saying unknown erorr (-3221) and it keeps saying the same evry time i uninstall it and re-install it. Help please!
The 3221 suggests security software trouble.
Have you worked through the following document in the course of your troubleshooting to date?
iTunes: Troubleshooting security software issues -
I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
-
Nothing on Apple's services has worked correctly since they started this iCloud c**p. Did anybody there actually think this through before implementing it? I can't get on iCloud because I only have one email account and it's associated with no less then three Apple IDs (their server hiccups and I get locked out.) Now I can't make purchases in iTunes.
If you are getting a message stating that you are not verified. Then you might have not received the iTunes Store verification email. You will need to contact iTunes Customer Support. They will be able to verify your store account. Then you will be able to sync your iPod Touch while signed into your store account. Your iPod Touch should allow you to purchase your Apps from that point on.
-
How do i change the itunes store my phone connects to? It's currently using the US store not UK
Recently got an iphone 5s from an apple repair center as a replacement product. But instead of connecting to the UK stores for apps and Itunes it connects to the American store. how do i change this. In settings both language and region are set to English UK.
This may be connected to your Apple ID itself. I would try going online to check all of your settings to make sure nothing changed without your knowledge when getting a different phone.
-
From my Iphone 4S, I have trouble making purchases and will frequently get an error message that says, "Unaable to complete purchase at this time. Contact Itunes Store Support to complete this purchase." The strange thing is that it will sometimes go through without any problem but 1 out of 3 times this happens. Any sugguestions? My phone's completely updated.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an Apple ID and a password, but when I try to sign in I am asked to review my account. When I click okay, it takes me to the billing information page and since I do not use or have a credit card anymore, I want to change the payment option, but there does not seem to be anyway to change this, as the only options available for payment are three different types of credit cards. How do I edit this information so I can pay by PayPal or have the payment option as none? I would like to be able to purchase music using a PayPal account. I have sent three emails to support and have not been able to fix this problem. Would appreciate any help on how I can change the payment information.
I have just worked this out; see below
https://discussions.apple.com/message/15404253#15404253
Maybe you are looking for
-
Acrobat Pro XI Mac 11.0.10 freezes every time I open a document
Every time I open a document in Acrobat XI Pro 11.0.10, the app freezes with a spinning beach ball. Beach ball will go for 10 minutes plus before I can't stand it and force quit. I am using Macbook Pro 15 Retina with Mavericks (OSX 10.9.5). The same
-
IMac extremely slow! Run EtreCheck. SOS with diagnosis! Thx
Hello, I will need your expertise, I have an iMAC 21.5 inch, Mid 2010. (Processor 3.06 GHz Intel Core i3 - Memory 4 GB 1333 MHz DDR3 - Graphics ATI Radeon HD 4670 256 MB - Software Mac OS X Lion 10.7.5 (11G63)). Lately, I have been experiencing a
-
Trouble installing NeoSpeech 6
I installed Captivate 6 Version 6.0.1.240 in May of this year and also successfully installed NeoSpeech text-to-speech. Used the text-to-speech in a number of projects over a 2 month or so period and all went well. I now need to complete another pro
-
Download error contact support
I deleted applications we never use yesterday. THEN I proceeded to update those that needed upating. NOW, this am, I am getting the following error: DOWNLOAD ERROR Download Error, Press to try again or contact support. I DID press the retry several t
-
Adobe CS6 valid serial number downgraded to tryout
I have a valid serial number copy of Adobe CS6 Master Collection. I am the original owner of the software. I was given the copy from my university. Each student was given their own copy of the software and for the past 2 years. I haven't had any prob