TS3297 "Your Purchase Could Not be Completed" message when in-app purchase

When I try to buy in-app purchase, I see "Your Purchase Could Not be Completed" message.
I know I failed twice when submit security questions but how can I reset?

Hello k_chinami,
If you have access to the e-mail address associated with your Apple ID, you can use it to reset your password.
If you have access to the email addresses associated with your Apple ID
Go to My Apple ID (appleid.apple.com).
Click "Reset your password."
Enter your Apple ID and click Next.
Select "Email authentication" as your authentication method. Click Next.
Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Cheers,
Allen

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