TS3304 cannot join networks on wi-fi on ipad or iphone

All of a sudden in the last week I cannot join the wireless network for either IPAD1, IPAD2 or Iphone. Does this have something to do with the updated software (5.1.1) on these devices or my Comcast router? We've called Comcast and Apple and resetting the wireless nework on the devices does not seem to help. Please advise.

Longshot, but try changing your brightness setting & then try connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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