TS3354 Cant view videos because the screen goes green

Hi i cant view my videos properly i bought them a few years now and have bought a new mac this time last year, but when i try and view any of my videos i bought the screen is all fuzzy and flicks onto green and slows down?? help

Hi @Sandyparm and @Darbie ,
Welcome to the HP Forums!
It is a great place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that both of you are having an issue viewing videoes You hear the audio in but the screen remains green.
Here is a link to Resolving Video and Graphics Issues that will assist you in overcoming this difficuty.
Here is a link to a YouTube video which is also helpful. YouTube Green Screen Playback Problem FIX.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Have audio but have not video and the screen is green on anything i try to watch

when i try to watch any kind of video the screen is green, i can hear the sound but no video
This question was solved.
View Solution.

When I try to watch anything on you tube or anything on facebook or any where on the web I can hear the sound but no video, what do i do next

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Hi,
Try the following first.
Start a video playing.
Right click on the video ( green screen ) and select Settings.
Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.
Refresh the current page and see if the video now plays Ok.
If the above fails to correct the issue, try a clean installation of the flash plugin/ActiveX as follows.
First, download the Flash uninstall utility on the link below and save it to your Downloads folder.
Flash Player Uninstaller.
When the download has completed, close all browser windows, open your Download folder and run the uninstaller. After this has completed, restart the PC.
When windows has reloaded, download and install the latest version of Adobe Flash. Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
When the installation has completed, restart the PC.
Regards,
DP-K
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Hi
I stumbled on the same problem as you. For me everything got messed up after trying to preview my project in fullscreen. Just got a blank black screen and now I can't ad titles or preview the clips! The most annoying thing is that I'm almost finished with the video I spent 4 hours on!
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Message was edited by: Wahlgreeen

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TS3354 Cant view videos because the screen goes green

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