TS3354 I ordered Batman The Dark Knight Rises in HD, both of my computers get the same error message and neither will play it, can I swap the HD version for a playable version?

I ordered Batman the Dark Knight Rises in HD but I get an error message that says it cannot play the movie on both of my computers. Can I swap this version for one that will work?

After I reformatted my Window 7 machine I'm getting this error too. I deauthorized all my devices and started fresh with my newly reformatted PC thinking that would solve the issue but no go...
Any insight?

Similar Messages

  • I bought apps from apps store,my money was taken and den I downloaded the pass buh 2 didn't work .it told me iTunes failed to install app,the apps were the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    bought apps from apps store,my money was taken and den I downloaded the apps buh 2 didn't work .it told me iTunes failed to install app,the apps are the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    Although iTune terms says that all sales are final. You can try explaining to get a refund.
    http://www.apple.com/support/itunes/contact/

  • HT3209 I've just bought Batman 'The Dark Knight Rises' and then noticed I could have bought the Bundle!

    I've just bought Batman 'The Dark Knight Rises' and then noticed I could have bought the 3 Nolan films as a bundle for a really good price. If I buy the bundle will my DKR purchase be offset against the bundle price a bit like when you 'complete my album' in music?

    Hi, I had the same question and I just asked the "iTunes Store/Mac App Store Customer Support" this question. They basically said that if I purchased "The Dark Knight Trilogy" I would be charged for all three movies, even though I have previously bought the two of the three movies.
    It appears that movie bundles doesn't work like "complete my album" for music. If you purchased recently, you could try explaining the situation to the iTunes Support staff and seeing if they will remove "the Dark Knife Rises" by giving you store credit, then you can purchase the Trilogy instead. It could be worth a try.

  • ThE daRk KnIgHt RiSes

    i want to know why the game the dark knight rises is not supported by blackberry z10 slt100-1

    If you look at the limitations of the game in BlackBerry World (http://appworld.blackberry.com/webstore/content/20082872/) you can find out that the game is only available in some countries. Is your country one of the mentioned ? If not, that is the reason why it is not available.
    If you want to know more on why only few countries are available, you can contact the developer (Gameloft inc.) for more information.
    A like is always appreciated,
    but a nomination for BB Elite even more :-)
    You can also contact me on Twitter: @ndsmyter

  • TS1702 Hi, I getting a "playback error message" on youtube App. I tried to reinstall the app and to reset and restore the device and all these things didn't help.can you please help me

    Hi, I getting a "playback error message" on youtube App. I tried to reinstall the app and to reset and restore the device and all these things didn't help.can you please help me

    That's a peculiar one to get in the context of a QuickTime uninstall.
    Which particular version of QuickTime for Windows are you currently running? (7.7.5, 7.7.4, something earlier?)

  • I get nothing but error messages, -"Your IMAP server wants to alert you to the following: 113 that mail is not available" or 364? there are hundreds stacked up.You must give answers to how to fix these when we do "search" add the error code number

    I get nothing but error messages, -
    "Your IMAP server wants to alert you to the following: 113 that mail is not available"  or  the same with:  364? 
    Now there are hundreds stacked up on my desktop.
    I cannot find the answer anywhere. You need to  give answers to how to fix these errors because when I  "search" "error code" or the number there is NOTHING. NOTHING!  Yet you give us these stupid error codes
    then you do not give us ANYTHING on how to fix these. These error codes make me so mad it makes me hate outlook, and hate the developers and hate microsoft.  How in the world can you give us ERROR codes without the explanation of what
    to do or how to fix it. You need to  add each  error code number in your "search" then explain what it is and how to fix it.  I am not a tech. I am a lawyer. I have googled the entire string of error code and nothing is clear.
    So, for the last several years, I get these error codes. Also, there is another error code that won't go away--it is the password error code that asks if I want to store the password. Yes, so I say YES. but it pops back. I am sick of this. This is the reason
    I hate Microsoft and I love google. #1 they respond to error, #2 them try to fix them you do not. I paid the full price to buy the OUtlook 2010, almost $500 just to get outlook, and all I got was error codes. I could not even open it because all I would get
    was that error codes and NO ONE knew how to fix them. WHAT IS YOUR PROBLEM that you cannot fix the stupid error codes that you imbed? PLEASE HELP

    Hi,
    I understand how frustrated you are when facing such an issue, maybe I can provide some suggestions on the problem.
    Based on the description, you should be using an IMAP account setup in Outlook. As for the error message, usually it's caused by a corrupted message on the Server. I suggest you logon the Webmail site, check if sending/receiving emails works well.
    If you find any unusual emails that cannot be read or sent, try deleting them to try again.
    I also suggest you create a new profile to setup the IMAP account:
    http://support.microsoft.com/kb/829918/en-us
    Contact your Email Service Provider to get the correct and latest account settings, since you have been using Outlook for years, some settings may have been changed while you haven't been informed.
    For the steps to setup an account in Outlook 2010, please refer to:
    http://office.microsoft.com/en-001/outlook-help/add-or-remove-an-email-account-HA010354414.aspx
    I hope this helps.
    Regards,
    Melon Chen
    TechNet Community Support

  • I have and iPad and I have and iPhone 5 my husband has another one and I singed all of them with the same Apple ID and  accound now my husband can see all the text I send and I get everything he gets how could I get his phone out of my accound

    I have and iPad and I have and iPhone 5 my husband has another one and I singed all of them with the same Apple ID and  accound now my husband can see all the text I send and I get everything he gets how could I get his phone out of my accound

    Mishijos3 wrote:
    I have and iPad and I have and iPhone 5 my husband has another one and I singed all of them with the same Apple ID ...
    Have a look here...
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

  • So I downloaded the wrong Airplane Mode program for my operating system and I now have AppleScript Error message.  It will not allow me to quit the program.  Also, once that happens how do I remove the program from the computer?

    So I downloaded the wrong Airplane Mode program for my operating system and I now have AppleScript Error message.  It will not allow me to quit the program.  Also, once that happens how do I remove the program from the computer?

    What Airplane Mode program? To stop a running program launch Activity Monitor (in utilities folder) and quit the program from there. To remove the program drag it to the trash or better use the uninstaller that should have come with it.

  • HT1386 it says failed to sync the dark knight rises to your iPhone.

    i purchased dark knight rises and later on syncing with my itunes it says failed to sync..!
    help me out guyz..!

    Try deleting iTunes from your computer. Do not delete your iTunes library. Then download and install a fresh copy if iTunes. Reboot your computer after installation of iTunes.
    Then reboot your phone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart.
    Reconnect the phone to your computer running iTunes and see if the sync process will go through.

  • I loaded the new version of Mozilla, now I get microsoft defender error messages and then i can no longer connect but explorer still connects. How do I fix it?

    i loaded the newest version of Mozilla, i have windows vista. I began receiving microsoft defender error messages and now i can only connect the internet through explorer. i love using mozilla. what can i do to fix the problem?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (If this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • I am getting a certificate error message and there is no link on the page to add this site as an exception.

    I am trying to open up the web page where we log into our employee email. Evidently the security certificate has been changed. I am getting a certificate error message, but I am not seeing a link provided where I can click to add this web site as an exception.

    This is a user to user forum. You are defintely in wrong place.

  • Getting error message that states itunesexe has been set to run in compatibilty mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it .How do i turn off compatibility mode?

    recieved error message that states" itunes exe has been set to run in compatibility mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it. How do i access compatibility mode and turn it off ? Believe i have Windows 7.

    Try the following document, only be sure that none of the boxes in the compatibility tab are checked (not just the compatibility mode box itself): 
    iTunes for Windows: How to turn off Compatibility Mode

  • HT2638 This is not working for me, it brings me back to the same error message and when I click on it the screen disapears, any help

    need help

    There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. What were you doing when the problem arose?
    - Did it ever work properly?
    - Are there error messages?
    - What steps have you tried already to solve the issue.
    Anything else you can think of that might allow someone else to understand your issue.
    With this kind of information somebody can develop a starting point for troubleshooting the issue.
    Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance. (And no, more exclamation marks do not get help faster or make your issue seem urgent. They just make it seem like you have a stuck key )

  • When sending an e-mail with a small attachment, I receive an error "qq#4.3.0 please check message and send again. I can't send the message

    When trying to send an e-mail with small attachment, I get the error message qq#4.3.0 and the message fails.

    Pop or IMAP mail account?
    What version of Thunderbird?
    First try this just in case this a Sent folder issue. Right click on 'Sent' Folder and choose 'Properties' then click on 'Repair Folder', click on OK.
    Close and reopen Thunderbird.
    This will make sure the indexing is correct.
    Try Archiving emails in the Sent folder (Ctrl+A will highlight all Sent emails and display them as conversation - click on 'Archive ' button) and then right click on Sent folder and choose Compact.
    This will get all the old emails into an Archive folder and compact will remove any traces of old deleted sent mail, thus freeing up space.
    It could also be an issue at the server end.

  • Error message when trying to play music on computer states The song ... could not be used because the original file could not be found.  However, my library shows how many items and the GBs used.  How do I locate the files?

    When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found.  Would you like to locate it?
    When I click on Locate It, I cannot find where the music file may be located.  Does anyone have any suggestions?
    This all occurred when I attempted to do a backup to an external hard drive.  Unbeknownest to me, the files did not copy over and do not appear on the external hard drive. 
    When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
    Thank you.

    Hi angela dfromtx,
    When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

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