TS3354 Problems with HD Video in iTunes

My video card and display are set for HDCP but iTunes refuses to play an HD movie I have purchased and downloaded, I have previously viewed HD movies so am not sure what is going wromg!

I have attached an image of the resolutions

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Problem with adding Videos in itunes

Can someone please please help me!
Ever since i upgraded to the latest version of itunes I started encountering problems/difficulties in adding videos in itunes library. All the videos that I'm trying to upload are in the correct file format (mpeg4/mp4). I tried adding using Add File to Library, Add Folder to library and even Import..nothing happens..no prompt that its uploading. In the end can't add any video.
I tried doing this using my PC and my laptop and i still encounter the same problem so I can say that th problem is not on my computers.
Please help!
Ipod Video 30GB Windows XP

Hi,
This article: http://support.apple.com/kb/TS1718 provides general tips that may resolve the issue.
-Jason

Problems With Creative Video Converter: iTunes

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I have recently been trying to convert some video files i got off of iTunes to a format compatable with the Zen 8g. It keeps saying that the conversion is successful, but when I play the video files on my player the entire video is just a gray box. Some videos won't even go through, they just fail with the converter. Thank you for your help.

Hey I'm having the same problem, and thought that maybe we'd get more help if a few people had this happening? It won't even install for me, when the camera is almost done, the camera beeps twice to say its on and then my computer turns blue and dies. i dont really like that screen, so if anyone can fix it or tell me what to do?

Problem with importing videos onto itunes?? please help!!

i can't figure out how to upload videos onto my itunes video library.. i don't know what to do

Hard to help with so little information.
What videos? From where?

Problems with downloaded video from iTunes store. Wrong program sent

I paid for a season of "Who Want's to Be a Superhero". All but one, #7, out of 8, is the correct program. #7 is some episode of the DeadZone.
It is labeled as "Who Want's to Be a Superhero", but the wrong video was encoded.!!!!!
"The DeadZone" is not in my purchase history.
"Who Want's to Be a Superhero" is in my purchase history.
My account states all downloads have be completed.
It looks like they have, but #7 of the set is definitely not the program I paid for.
There is no way to easily tell Apple that they made a screw up. If there is, does somebody know where I should complain?
It is annoying as it is part of the season finale. I have #8, but can't watch it until I see #7.

IT took a bit of time, but Apple solved the problem. They didn't notify me that the new "correct" episode was available. Rather I figured it out because I ended up with another credit for a program.
Apple did right, at least as far as fixing the problem.
What bothered me was that they send an email stating that the content provider was at fault for providing poor quality material. Secondarily, they didn't let me know that the episode was going to be fixed, they actually just stated that the episode was pulled with no expectation on ever getting it up.

Itunes 7.0.1 still has major problems with jerky video

I thought the newest update to Itunes 7 would fix my problems with jerky video that have begun since this Itunes 7 came out. At first I thought maybe my computer was too old (powerbook 12" 1.5 Ghz, with maxed out RAM) to play the new resolution, but then I realized that even my old TV shows had jerky playback. It doesn't seem to matter what size. The audio works fine, but the video freezes every few seconds. This is not really acceptable and I'm thinking about uninstalling Itunes 7 until apple issues a fix that address this video playback issue. Anyone have any suggestions or heard anything? Thanks!
- Tpetdoctor

I located the problem of the jerky (1 to 2 frames per second) video that started after updating to iTunes7 and 7.0.1!
Dragging (copying) the file "ATIRadeon9700GLDriver.bundle" from system/library/extensions/ to the desktop and deleting it from the extensions folder (or else simply deleting it and then dragging it from the trash to the desktop) returns normal smooth video to non-H.264 mpeg video on my second generation iMac (ATI Radeon 9600). Unfortunately, this also makes Coverflow stop working with the message "iTunes is unable to browse album covers on this computer". I'm not sure what else will be disabled by moving this file.
Obviously, this is not a solution, or even a feasible workaround. Where can I get a "good" ATI driver? I went to the ATI site "https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&fold erID=27" and tried installing "macosx-ati-displays-4-5-7.dmg", but to no avail.

I have a problem with the sync between iTunes and ipad2. I can not see the files in iPad. Help me please.

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Cannot see what files ? Music (synced music should appear in the iPod app), films/TV shows (Videos app), documents ... ?

Is it somebody Except for me Who has problems With waching videos on ipad after the 5.0.1 update

Is it somebody Except for me Who has problems With waching videos on ipad after the 5.0.1 update

Hi,
yes I have big problems as soon as I open the video app i get a total black screen, even the upper bar with the time disappears. I already tried to:
1. closing the app and reopen it
2. restart the iPad
3. restore the iPad via iTunes
4. Begging the app to work again.

Problems with Mail, Safari and iTunes after updating to 10.5.6

Hi all,
after installing 10.5.6 I have problems with Mail, Safari and iTunes.
The time to open mails, websides and iTunes store is increasing dramatically since the update. If I open a webside parallel with Safari and Firefox, Safari needs minimum 15 times longer to open the complete side. Mails containing HTML-code also needs a long time to be opened. Tha same Problem with iTunes store. Connecting to the Store costs at least 30 - 40 seconds. And unfortunately for every iTunes store side I open. Its terrible
Any idea or workaroung to solve that problem?
Regards
Michael

First, run Disk Utility and repair permissions and then restart.
I installed the 10.5.6 Combo update. Sometimes things get "lost in the translation" when you use Software Update depending on your installation. Perhaps you can download 10.5.6 Combo from the website and install it from your desktop.

Hi anyone having a problem with windows 7 and itunes

Hi has anyone had a problem with windows 7n and Itunes...My Itunes was working now wont open says files missing reinstall...which I have done several times also other programs that were working now have error message your side by side configuration isnt correct any ideas!!!

Yes, I am also having trouble with my windows 7n. I tried to install the download but it didn't have 32 bit for my computer and I don't think it will help me see my phone on my external devices. I can't transfer my photos. Any help would be appreciated.

I'm having problem with exporting video from premiere pro cc 2014

I'm using Adobe Premiere Pro CC 2014 and I'm having problem with exporting video.
When I click Export and media, the window for exporting appears and it starts exporting video.
But after a few minutes, it looks like it has completed exporting video and says there's a bug in exporting.
It literally says it has a problem with compiling, but I don't know what the real problem is.
I tried many things like restarting computer and Premire Pro but it's no use.
But it works when I use Adobe Media Encoder CC 2014 for exporting video.
If anyone knows any possibilities about why this problem happens, please let me know.

I'm having a similar issue. When I go to export my project, I add it to the render queue, set it up with the h.264 settings that I've used with countless past versions of the program, and then hit render. Randomly, at some point in the process, the render just stops and the ETA just keeps climbing. I actually had to save an XMF file of the CC 2014 project and bring it into the previous CC version of Premiere just to finish it. Even a clean re-install of CC 2014 doesn't work.

Hi! I´m having problems with showing video files in Qlab on my Macbook Air. A sound/video technician told me to "blow out" my Mac. Was told to use cmd+ r when restarting. Is this the right way?

Hi! I´m having problems with showing video files in Qlab on my Macbook Air. It started suddenly. Consulted a sound/video technician who told me to "blow out" my Mac. Was told to use cmd+r when restarting. Is this the right way to clean up my Mac? And is it likely that some kind of bug is causing problems for Qlab to show video files? I´ve already tried with a bunch of different video files and sometimes Qlab plays them and sometimes not. I need the Qlab playlist for a theatre show and only have a week until showtime so starting to really worry. Is there anyone out there who can help?

Your Mac runs maintenance in the background for you.
Command + R gives you access to restore, repair, or reformat the drive using OS X Recovery
No idea why that was suggested.
You may have a third party video player installed that's causing an incompatibility issue.
Check these folders:
/Library/Internet Plug-Ins/
/Library/Input Methods/
/Library/InputManagers/
/Library/ScriptingAdditions
~/Library/Internet Plug-Ins/
~/Library/Input Methods/
~/Library/InputManagers/
~/Library/ScriptingAdditions
The first four locations listed are in the root-level Library on your hard disk, not the user-level Library in your Home folder.The tilde (~) represents your Home folder.
To access the Home folder in OS X Lion or Mountain Lion, open the Finder, hold the Option key, and chooseGo > Library.

I have a problem with buying apps in itunes Store. When you purchase the application fails payment. Asked to update the map. I have 2 credit cards with a positive balance. In what could be the reason?

I have a problem with buying apps in itunes Store.
When you purchase the application fails payment.
Asked to update the map.
I have 2 credit cards with a positive balance.
In what could be the reason?

contact itunes support

Problems with Flash Video

OK - I have had intermittent problems with Flash video, basically it gets choppy, usually after about 20 minutes - half an hour of watching - recently this problem has gotten worse - coinciding with a recent system update perhaps? - it's more or less anytime I stream something, and it happens on all browsers, even when the movie has clearly downloaded and is buffered way in advance of the playhead.
On 2 occasions recently leaving the movie to play just to see what happens has led to a kernel panic.
I've heard alot about Flash video generally being a resource hog and not playing ball sometimes - is there a way to solve this issue? Things I have tried - reset sound to 16 bit 44.1 khz in audio/midi manager; fixed permissions; run Tech Tool - everything seems to be fine hardware wise - I think there are some incompatible driver issues that are meesing up RAM usage but have no idea what or how to solve this... Any ideas anybody?
Thanks.

If, as you show, you are running 10.5.2, that is out of date. You need to install the 10.5.8 combo updater.
It is also possible that your FlashPlayer is out of date.
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Problem with trasferring music from itunes to Iphone 3Gs.

Hi
I have a problem with trasferring music from Itunes to Iphone and that is,
as soon as I finish transferring music to my Iphone, Itunes suddenly stops at the stage of where it says (at the top-centre of the screen), 'Sync Min's Iphone'.
Due to this reason, I've restored my Iphone a couple of times and reinstalled itunes but same problem occurs whenever I try to transfer music.
It appears music are successfully transfered since I could play the music on my Iphone but I wanna fix the problem since it's pretty annoying.
is there anything I can do about it?
Thanks
Message was edited by: Minsik Park

Make sure you have the latest version of iTunes (8.2.1?). If so, I'd reinstall iTunes, if the phone is otherwise working fine.
Phil

TS3354 Problems with HD Video in iTunes

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