TS3367 audio breaks while using FaceTime video

Since installing IOS7, the audio breaks up on my FaceTime video calls to my grandchildren. They have no trouble hearing me but have not 'upgraded' to IOS 7.
The problem is not my wifi—coincidentally I had FaceTimed in the am, updated to IOS 7, and then FaceTimed almost immediately with my other grandchild and discovered the problem. Does anyone know how to remedy this?

Just found several other forum strings dedicated to the facetime issue.
https://discussions.apple.com/thread/6096640?start=0&tstart=0
and
https://discussions.apple.com/thread/6098995?start=0&tstart=0
and
https://discussions.apple.com/message/25520837#25520837
So you would think Apple is aware and working on the issue and it will be fixed soon.

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Can I use an external mic such as the Tascam iM2 while using FaceTime?

HHi all. I want to improve my audio quality while using FaceTime with a small group. I can't seem to make the Tascam iM2 to work. does FaceTime support external mics? I'm using it on an iPad 2 using iOS 8.
thanks much
fletch

Troy, I beg to disagree. I've just done a test and find that I can record video from my external USB microphone (A logitech AK5370). Here is the menu:
I can also select the system (line) input or an input from an app which captures sound from applications
For info this is a user's discussion group and we are all users like you and not affiliated with Apple.
Geoff.

TS3367 While using FaceTime...

While using FaceTime, the connection drops on average right at about 38 minutes and then will not connect again. Does anyone else have this issue?

What does "won't switch" mean? Won't switch on? Won't switch front to back?
Try a reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Try shutting down the app...
From any Home Screen, double tap the home button to bring up the Recents List
Tap and hold any icon until they wiggle
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Press the home button twice when done.
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While using FaceTime, the person I am talking to loses the ability to hear me. I still hear them! Video is great. This is from my IMAC. Any ideas? If we hang up and they call me back it works for awhile but then the sound goes away again.   I am using my IMAC and they are using IPAD2.
Model Name:          iMac
Model Identifier:          iMac8,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          1 GB
Bus Speed:          1.07 GHz

Im having the same issue. done lots of hunting and can't find any fixes. just want to let APPLE know that this is a wide spread issue.

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SUBJECT : AUDIO PROBLEM WHILE USING OR ALONG WITH WEBCAM
I'm not getting any sound while using web-cam.
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Hi,
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My Pc model P6270IN with tv tuner and 1gb graphic card.i am experiencing audio breaks while watching tv in media center. I tried searching Internet for this problem but there is no conclusive solution. I tried by recovering pc ,but there is no solution . At first this audio breaks was on some channels but it becoming problem on channels. Pls provide solution for this

FThanks for the quick reply! I have the X-Fi XtremeGamer, I unplugged the rear speakers and plugged headphones into that jack (I'm assuming that the rear speaker output is also know as line out 2), I had CMSS enabled and when I played a music file, I did hear it through the headphones.

HT204380 ipad2 is shutingdown while using facetime

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Try This...
Close All Open Apps... Perform a Reset... Try again...
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I am unable use facetime video through wifi can please help me?

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Hello there, surender reddy.
The following Knowledge Base article offers up some great steps for troubleshooting FaceTime:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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dashto wrote:
Typing is also very slow in Mail application while iPod is playing music
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When trying to use FaceTime I can't because it says it is turned off in settings, it then ask do I want to turn it on , tap for yes and it sits there spinning. Face time is on in settings?

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While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

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TS3367 audio breaks while using FaceTime video

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