TS3367 Can't receive FaceTime calls, but can ring out.

Family have two iPads, and are having difficulty with one of them.
With one we can't receive FaceTime requests, no sound, no pop up, no acknowledgement that someone is trying to contact.
Can make the calls ok, but can't receive
Have checked all settings, I think, have reset, I think, any ideas ?????????

Even though the system status says everything is working
http://www.apple.com/support/systemstatus/
People have been reporting issues all weekend. There may be nothing wrong with your device, rather something wrong with the service itself and on Apple's end

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What is wrong when an IPad 2 can receive Facetime calls but always receives the message that the party "Is not available for calls" when placing an outgoing call?ll

What is wrong when an IPad 2 can receive Facetime calls but always gets the message "Party is unavailable" when placing an outgoing call?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

On my iPod touch, I can receive FaceTime calls but can't initiate them. Thoughts?

On my iPod touch, I can receive FaceTime calls but can't initiate them. Thoughts?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Can receive Facetime calls but cannot initiate Facetime calls

Hi,
As above, I am having trouble initiating Facetime calls even though I can receive them. I am using the latest software (4.2.1), have restored the phone and reactivated the iPhone and have reset all settings (General < Reset < Reset all settings). I have forwarded the ports specified by Apple for Facetime in my router and have UPnP enabled.
I should say that occasionally I can make a Facetime call successfully, but usually it rings indefinitely, or gets to the 'connecting' screen and then hangs indefinitely or disconnects after a while.
I only use Facetime to call my g/f and she has done the same steps to troubleshoot as me on the iPhone with the latest software/resets etc. (but I don't know anything about her router).
Is it possible I cannot make calls to her because of a problem on her side (even though she can make calls to me), or is it likely to be an issue with my connection?
Thanks,
Brophs

Posted: Nov 25, 2010 5:17 PM
If your facetime does not work and you don't see the facetime button when you try to initiate a call try texting yourself. Sometimes your phone company has deactivated your text messaging when you hook up your new Iphone 4. Phone them and get it reactivated and it will work. You need three things to activate facetime. 1. Cell phone service (naturally) 2. connection to a router (wifi) and 3. text messaging that works. A text message is sent to complete the connection.
Have a great day and enjoy facetime.
Wayne Howkins

HT204380 Trouble making FaceTime calls,but can receive them...any one help me out with this?

Hi can anyone help me with a problem...I can't make FaceTime calls but have no problem receiving them? Any ideas?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Can't Make FaceTime Calls But Can Receive Them? SOS!!! HELP

Hello,
Just had my iPad for a week now and for some strange reason i am unable to make FaceTime calls but i can receive them.
I connect through my Wi-Fi everything else seems to work great.
Also when i click on the FaceTime app and i try to make a call, i get prompt with "Mobile Data Account" which asks me to set up a data plan.
Doesn't Facetime work over Wi-Fi?
Do i have to sign up for mobile data plan just to make FaceTime calls?
iPad Info: The new iPad with Wi-Fi+Cellular
Any solution to fix this problem would be helpful

FaceTime only works using wifi.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Can't receive FaceTime calls on Mac

I can't make or receive Facetime calls on my Mac. It looks like it tries to answer but then gets rejected. When I tested it w/ my iphone it said that the caller was busy (when nothing was going on on my mac). Does this happen to anyone else and is there a fix for it?
And before someone posts it, I've already gone thru the basic troubleshooting instructions so just dont send it please...

Did you eventually get it to work? If so what did you do?

I am traveling in Chile, South America. I purchased an Entel sym card and I can make and receive phone calls, but the internet only works on WiFi. Do I need to region unlock or what? I willl only be here for A month and a half so I don't want to buy a pho

I am traveling in Chile, South America. I purchased an Entel sym card and I can make and receive phone calls, but the internet only works on WiFi. Do I need to region unlock or what? I willl only be here for A month and a half so I don't want to buy a phone. Any suggestions?

Most of the current Apple Intel based computers are comparable in CPU speed. I don't think it is so much the model of laptop as it is the memory, and storage capacity of the machine. If you are going to use FCP on a regular basis, perhaps as a professional or semi-professional, then you should think about the maximum memory and a very large capacity internal disk drive. For instance, one hour of finished compressed video will take up about 1.5 to 2Gbytes of disk space. If you add up the raw footage and still imagery and audio, you'll use up your disk drive capacity real quick. So a hard disk on the order of 750Gbytes @ 7200rpms might be good for video editing. 5400RPMs might be slow to rendering times. Rendering a video might take up a lot of memory so more memory is better e.g. 8Gbytes.
As a rule of thumb, once you get to about 80% of your disk drive or memory you'll see degradation of performance.
You can check out macsales.com. THey have a menu system that will allow you to pick and choose from various alternatives. BTW, it's been said that although Macs are typically spec'd at a certain memory size, macsales.com found that Apple computers will actually support higher memory levels. That is, if 4Gbytes are spec'd, some machines support 6Gbytes. macsales.com will provide the guidance for you.
You might also consider buying an external disk e.g. 500Gbytes to carry around with you for back-up or transport to another machine.

Can i receive facetime calls after locked the screen for 5 minutes?(i still connected to an open wifi network)

I pressed the power button to lock my ipod touch,then I go to watch TV. Can I receive facetime calls though locking the screen for 5 minutes or longer?
I hope apple can let the ipod touch's wifi still connected though the screen is locked for a long time

Yes,
http://www.tipb.com/2010/06/14/ios-4-feature-ipod-touch-wifi-stays-connected-asl eep-iphone/
B-rock

I can not receive FaceTime calls from my mac when i call it from my iPhone

it was all fine and now i can't recieve facetime calls but i can make them, doe it matter if i have the same email on my mac and my iphone?

You should have a separate, verifyible e-mail address for your Mac, and a separate, verifyible e-mail address for your iphone. Having the same address for both can cause the issue you're having.

Since updating to 7.0 on my iPhone 5S I am not receiving phone calls, but can receive text messages.

Since updating my iPhone 5S to 7.0 I can't receive phone calls, but can receive texts. Why?

double check settings - do not disturb - off

What do you do when you can receive a call, but no one can hear you?

What do you do when you can receive a call, but no one can hear you?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

E65 sometimes don't receive incoming call but can ...

Hello, i have a problem with the E65. My problem is random : sometimes, i can receive incoming call (but my phone is registered), my phone don't ring and no call is displayed. If i want i can call but i can't receive call. Then, it works five minute later or few time later. Have you an idea??
Can you explain me the parameter "whenn needed" for the voip registration? I use the "always connected" for that parameter.
On many phones, i sometimes loose the sip client. (i loose the registration) and few seconds later my phone is registering.
Can you explain it?
Thanks and have a good day

Hi there,
Has this issue been resolved? I experience the same, and I'd appreciate the help in fixing this...
Any pointers would be appreciated
CG

No sound in my iphone 4s. I can make calls but no ring tone or lock sound and siri also doent talk. My sound settings are ok and it is not in silet mode. Please help

no sound in my iphone 4s. I can make calls but no ring tone or lock sound and siri also doesnt talk. My sound settings are ok and it is not in silent mode. Please help

Reset, restore, stop trolling.

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

TS3367 Can't receive FaceTime calls, but can ring out.

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