TS3367 Facetime is needing wifi message keeps popping up.

My mother's iphone 4 does not have wifi and the FaceTime is turned off.  When she dials someone's number on the keypad, a message saying Facetime is needing wifi keeps popping up.  Any idea how to make this message stop popping up?  It's frustrating when she's trying to call someone.

Sorry I'm taking so long in replying.  Thanks for all the replies.  For some reason, the popup isn't coming up anymore (I don't know what resolved that!).  We live in two different states so it is difficult to be able to know what problems she's telling me about.  She's 79 and this is her first time working with any type of Internet and Email technology (my brother basically "threw" this on her). 
Now when she opens the Mail app she only gets a blank page, gray at top, gray at the bottom, with no wording (i.e. Inbox) and after a second or two, it automatically goes back to Home screen.  I thought maybe her Mail was Off, so I had to "talk" her into Settings, then to check to see if Mail is On.  It is.  I myself am not familiar with Iphone.  And my idiot brother who's had one for a couple years tells her to talk to me when she has a problem. 

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