TS3367 Facetime makes silent calls with ipad mini, no ring tone

Hi,
We have the iPad mini and when making Facetime calls there is no ringing to tell us the call has started, how are we to know if the call is being made or not?
I have checked all the audio settings and the iPad rings for incoming calls, just no way of knowing if the outgoing calls are working.
Grateful for any info.
Thanks

Hello Sstrangways,
It sounds like FaceTime is not functioning correctly all of a sudden and you cannot talk to your family anymore. I get how frustrating that can be, so lets try a few things. These steps to start with from the following article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Update both devices (your device and your friend's device) to the latest version of iOS.
If you started to have issues making or receiving FaceTime calls after April 16, 2014, you or your friend may have an expired device certificate. Updating both devices will resolve this issue.
Verify that FaceTime is enabled in Settings > FaceTime.
If the issue persists or if you see the message "Waiting for Activation," turn FaceTime off and then on again. Learn what to do if you can't activate FaceTime.
If you don't see the FaceTime setting, make sure that Camera and FaceTime aren't disabled in Settings > General > Restrictions.
Verify that the date and time are set correctly: Tap Settings > General > Date & Time and turn on Set Automatically.
Verify that both parties have an active Internet connection and are connected to a Wi-Fi network or a cellular data connection.
Restart your device.
If using FaceTime over a Wi-Fi network, go to the steps to resolve Wi-Fi network issues.
If issues persist, try quitting all the running apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

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