TS3367 I can call my friend threw her face time, but she can not call me.

My face time is able to call all my friends threw their face time.
But when it comes to one of my friends, she can not call me or message me threw face time, she can't call anyone threw face time.
I can't seem to figure out how to get hers to be able to call me.
This is threw our I touch.
Can someone help?
Kristina

shania11lp wrote:
it didn't give me an i touch option
Probably because there is no such thing as "i touch".
It is iPod touch and the troubleshooting does call it out.
"If you encounter an issue making or receiving a FaceTime call, verify you have the following:
iPhone 4 or later, iPad 2 or later, or iPod touch (4th generation), with the latest available version of iOS."

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