TS3367 my face time will not work all i see is a green light and thats it

My face time or photo booth or anything that has to do with the camera will not work i see either a green or red light and thats it ?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                             
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                       

Similar Messages

  • HT1222 My face time will not work, anyone else having this problem?

    My face time will not work. Anyone else having this Robles?

    Not working in what respect? Provide more info.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Help....my daughter has an ipod, iphone and ipad and face time will not work

    My daughter has an iphone, ipod and we have a family ipad. for some reason face time will not work. it rings in but the connection is never made. I even had her phone into verizon and they couldn't figure out why facetime wouldn't work. Anyone have any ideas on how we can correct this. It cannot be her phone because it's doing the same thing on her ipod, I cannot get facetime even to call out on our ipad. My oldest daughter has the iphone and a MAC in the same household and hers are working?

    Alot of people are having problems with FaceTime.
    Are you're devices updated?

  • I would like to know why my face time will not work. I have wifi everything works but it will not connect to the people I won't to call. They have wifi too it worked before but not it isn't.

    Why's is my face time not working I have wifi so I have no idea why it is not connecting

    At the moment, I had tested on
    IPhone to Iphone (diffirent fw and IP5 vs IP4) :
    - Number->number : OK
    - Number-> email : OK
    - email -> number -> only "connecting" but not working
    - email -> email -> OK
    2. Iphone to Ipad
    number -> email : -> only "connecting" but not working
    email -> email -> only "connecting" but not working
    3 Ipad to Ipad : not test yet
    Anyone has know how to slove, please tell me

  • TS2755 My iMessage and face time will not work!!!!!

    I've just bought an iPad and when trying to set up IMessages and my FaceTime, it will not let me  ..... It asks for my apple id and password (which are definitely correct) then it says that its failed and "please check network connection and try again"
    Any ideas how to get this sorted?? It works fine on my iPhone and my emails are working fine on the iPad too.....
    Thanks jess

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Text and face time will not work on wifi

    I am trying to use face time and iMessage on wifi. It worked for a little while, then stopped. Can anyone help with this issue?

    • If you have not already tried it, restart your Mac and test again.
    • If the trouble continues, Apple's http://support.apple.com/kb/HT2090
       suggestions may help you.  The proper "reset" suggested there for your
       particular Mac model or changing to a new user may restore normal function.
    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
    Message was edited by: EZ Jim
    Mac OSX 10.8.4

  • I have just upgraded to IOS 7 and for some reason iMessage and face time will not work. It asks me for my Apple ID username and password and when I enter then it tries to sign in and then after a few minutes comes up with cannot activate try connection ?

    I have just upgraded my iPad to iOS 7 and now FaceTime and iMessage will not allow me to sign in. I enter my appl I'd and password but after a few minutes I get a message to say cannot activate try network connection then try again no matter how many times you do this it will not sign in. Any thoughts ?
    Thanks neil

    try resetting your phone by turning it off and back on again. The servers may still be having a hard time keeping up, so you may just need to wait a little while and try again.

  • Face time will not work, face time will not work

    I just purchased an Apple computer and I am not receiving the verification e-mail from Apple to active Face Time.

    • If you have not already tried it, restart your Mac and test again.
    • If the trouble continues, Apple's http://support.apple.com/kb/HT2090
       suggestions may help you.  The proper "reset" suggested there for your
       particular Mac model or changing to a new user may restore normal function.
    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
    Message was edited by: EZ Jim
    Mac OSX 10.8.4

  • IMessage, App Store, quicktime, face time will not work

    yeah i just updated my mac to this new program.
    now none of my stuff works i click i message it wont even load.
    HELP PLEASE!!!!!

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Face time will not work to an ipad3 it just says connecting from our macbook pro

    can you help it just says connecting but doesnt work what is going on????????

    Are yo both using the same APple ID for FT (settings>FaceTime> You can be Reached At) anbd are you calling the other person using the the same email address or phone number that is listed there on both devices?
    If so:
    MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
    Otherwise:
    iOS: Troubleshooting FaceTime                  

  • We have not changed any settings and now our face time will not work!

    Since last week I updated my iPhone we now have 4iphone 4s who cannot now get facetime, yet on the same router the 2iphone 5s can receive calls no problem, Antony know why!!!!!!

    If the 4S are still running iOS 6.x, Apple insists that is the problem. Especially after the recent release of 7.1.1.

  • After updating to version 6 my iphone 4 will not work all is see is a flashing white apple!  I cant get to the application screen.

    I updated my i-phone 4 software to version 6.  Unfortunately my phone now wont work, it doesnt get passed the initial white apple which now flashes.  I have tried holding down the power and home button for 10 seconds, it makes no difference.  when it powers back up it still doesnt get passed the white apple.  I have tried plugging it into itunes but it isnt recognised either, what can I do????

    It may be related.  Here are the troubleshooting articles depending on which type of computer you have:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error

    Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???

    Assign an email address (gmail.com?)
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • The keyboard for my iMac 9, 1 got wet and is not working correctlly. Delete,return, and some other keys not functioning. In all caps including numerals. I've left it to dry for a few days but still will not work. Computer now in Safe boot mode and I c

    The keyboard for my iMac 9, got wet and is not working correctly. Delete ,return, and some other keys not functioning. In all caps including numerals. I've left it to dry for a few days but still will not work. Computer now in Safe boot mode and I can't login due to all caps and numbers being symbols. Is there anything I can do?

    Buy a replacement keyboard. They're only $50-65 USD.
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • Face time will not connect when calling on macbook pro

    my face time will not connect to ppl when calling or when accepting a call
    what can I do to fix this
    my internet connection is good

    Hello e2011,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Regards,
    - Brenden

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