TS3367 My facetime has stopped working.
My facetime on my IPAD 2 has stopped allowing me to log in. My apple ID works for all other applications as well as ICloud.
I went into settings and there is no toggle switch for Facetime. It is indicated in the help screens that there should be one.
Anyone have any ideas?
Thanks
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
Cheers, Tom
Similar Messages
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My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.
As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
Try talking first -
FaceTime has been working great, then it stopped working when I sign in. It keeps coming up something's wrong with the network connection, but they are fine !!
What do you mean? But my phone is factory unlocked, even then? Are you sure about this? This *****!!! I need FaceTime Should I check with T-mobile people nonetheless? Or is it because I updated my Apple ID and now FaceTime doesnt recognize the old one - just wondering on top of my head?
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Both the email address and the password were changed. Email address and alternate email address were verified. Signed in with the new email address on phone, Itunes, and App Store. Still, facetime does not work. When she tries to sign in, she gets a message "check your network". I have signed the phone out of the WiFi and signed back in. Network does not seem to have an issue.
Erasing and resetting the network settings in the phone seems to have done the trick. Facetime is now working again.
Settings> General> Reset> Reset Network Settings.
I did not have to remove all data from the phone. -
TS3367 For some reason, FaceTime has stopped working.
I don't hear a ring when placing a call, then I get "connection lost". Can't make or receive calls. Rebooted both router and iPad. Nothing. Turned FaceTime off and on again with successful activation. Nothing. Any clues?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom -
I use facetime on my ipad and i now have a new iphone c, when setting up my iphone i set it to the same apple account as the ipad, I now cannot use facetime I have tried to facetime a friend and I have also asked them to facetime me but when they do both iphone and ipad try to connect but both fail. Can you have more than one iso device logged into the same account.
Yes, I have both my iPhone and my iPad logged in all the time. Have you tried logging out and then logging back in? Here is an article that may help:
iOS: Troubleshooting FaceTime -
My iMessage and FaceTime has stopped working with one of my contact?
If you can help let me know.
If you can provide more details maybe someone can help....
Any error Messages? What happens when you try to message with them? Is their device turned on? Have you had contact with them other than through an iOS device? -
HT1430 My FaceTime and iMessage has stopped working
I'm in Las Vegas and my FaceTime has stopped working after 2 days
Do you have a good wifi connection?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
My FaceTime HD camera has stopped working on my 2013 11" MacBook Air.
Recently, my FaceTime HD camera has stopped working. The green LED indicating that it's on will turn on for a second, then turn off. The camera is never activated, and it constantly repeats this cycle. I contacted Apple for help after I had tried repairing permissions, resetting the SMC, and reinstalling the OS as a last resort. I don't know what to do at this point. I'm running Mac OS X Mavericks, and the camera had no problems with the OS. The camera has just suddenly stopped working. Can anybody please help?
See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4 -
My macbook (purchased in 2007) Mac OSX Lion 10.7.5 camera has stopped working - tried on Skype, Facetime, and Photobooth. Any ideas how to fix this?
If restarting doesn't fix, use the relevant suggestions from Apple's How to Troubleshoot iSight. If nothing else there works, the repair by an Apple-Authorized Service Provider suggested there and by spudnuty will get it sorted.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Message was edited by: EZ Jim
Mac OSX 10.10 -
I am not sure when it happened but my microphone has stopped working on my ipad 2. I downloaded an application from the App Store called Starmaker for my daughter. When she tried to follow the start up instructions, she could not make a demo recording as there is no sound.
My daughter and I have used the recording/sound facility before as, when away from, I have used Skype and my daughter has used the talking animal apps.
I have tried a hard reset and tried to clear the microphone by blowing on it and using the hoover attachment to clear it but unfortunately there has been no difference.
I would be grateful for any advice you have to clear this problem, so I can have the full use of my ipad again.
Thank you.
Becva5If you have a passcode on the device and you don't know it, then thats another issue. For that, the ipad will need to be restored. This may or may not also resolve your mic issue.
You didn't say wether or not the mic fails with just this one app, or with facetime and skype as well.
Try this audio recording app if needed to test further
https://itunes.apple.com/us/app/audio-memos-free-voice-recorder/id304075033?mt=8
I'd stay away from using anything like a vaccuum on the ipad, but clean air might work
Try backing up the ipad to both icloud and itunes first.
iTunes: Backing up and Restoring iOS software
http://support.apple.com/kb/HT1414?viewlocale=en_US
About iOS backups
http://support.apple.com/kb/HT4946
After backing up your ipad, then try restoring it, first set up as a 'new' device.
If you have any issues with backing up or restoring then...
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
HT1338 built in camera has stopped working, how can I update or reinstall the drivers
Built in camera has stopped working, how can I reinstall the respective drivers?
Here are my best suggestions for your camera problem, Stephen:
• If you have not already done so, shut down Mac, restart,
and try again. If the camera still does not work, continue.
• Try ALL relevant suggestions from Apple's Troubleshooting
article: http://support.apple.com/kb/HT2090
(Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
If you need to use the "reset" suggestion, use the correct reset for your Mac.
• Use your Mac's Disk Utility to repair permissions and then
download and apply the latest Combo Update. For your Mac OS,
the current version is at http://support.apple.com/kb/DL1640
• Repair permissions again immediately following the system restart
that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera.
• If nothing else resolves your problem, yours is likely a hardware issue.
Unless you have a current backup, make one now.
Then use the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
Message was edited by: EZ Jim
Mac OSX 10.8.3 -
Currently I own 13.5" Macbook Air (mid 2012) with OS X 10.10.2 running on it. Ever since I upgraded to it, the built-in microphone has stopped working.
I made Facetime calls but my voice was not able to transfer/hear on the other side. Moreover i tried checking the "Sound Input levels" in the System Preferences and they all are perfect. When i speak the volume recognition bars does not show any movement or change, indicating no Input Volume.
Kindly look into this matter and take necessary steps to resolve this issue.To add to David Woods comment, make sure your Audio MIDI app is running the latest 4.3.0 found in Audio MIDI>Preferences> info>Core Audio Framework 4,3.0
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Face time has stopped working since update on iPad and iPhone
My face time has stopped working since both my iPad 2 and iPhone 4S did their iOS 6.1 update. They just say that a connection cannot be made, or FaceTime unavailable. Both devices are sitting beside each other, both have excellent wifi. If you try to FaceTime one of the devices, it will ring once and then lose the connection. Apple account details are all fine, FaceTime is switched on, on both. Kind of lost and frustrated now
Hey guys,
So I also noticed a few weeks ago facetime stopped working on my iphone but was still working on my ipad2 and macbook pro.
Phone - iphone 4
os version - 6.1.3
carrier - at&t 14.2
location - usa
I use the same apple id for all devices
I searched online for a fix and/or troubleshooting help. I tried alot of the suggestions on this discussion as well as others but nothing seemed to work. Out of frustration, I finally reached out to apple tech support. I went through the entire trouble shooting steps with an apple technician and was even transferred to a senior advisor for additional help. We tried everything from resetting passwords, resetting icloud accounts, resetting phone settings, checking network settings, resetting date & time, resetting location, making sure push and multitasking functionalities were working properly, etc. We spent a couple hours troubleshooting trying everything but nothing worked. The apple tech said I would have to restore the os and if that didn't work, the only other thing to do would be to send in my phone. But he did stress that I had to restore as a NEW device.
I backed up my phone using iclould and my computer (everything is synced) and restored as a new device. I tested facetime and it worked, however my phone was back to factory position which is not ideal. So I went to itunes and restored my most resent backup. I got all my phone contents back but FaceTime no longer worked. I called the apple senior advisor back and he said I would not be able to restore from a backup because there seemed to be an issue with it that prevented FaceTime from working properly. So I backed up what I could to itunes and iCloud then restored my phone as new. After the restore, it prompted me to install the carrier software update which I did. Then I used itunes to sync my music, apps, contacts, mail, videos, pics, etc. I did this yesterday and facetime has been working properly since then. However certain things I was not able to recover.
So far, these are the things I noticed have been lost with the restore:
- all my settings (everything went back to default/factory)
- voicemail messages greater than 30 days old
- all text and iMessages (but I still have copies of imessage conversations on my iPad and mac)
- data stored within apps (you start fresh like when you first downloaded the app. some apps i have online accounts that sync but most apps the data is lost)
- screen display configurations
- notes that were only on phone and not synced with an email account
Out of all my research, this has been the only thing to get facetime working again. But on the downside, it does take a lot of time to backup, restore, re-sync, and then set up my phone similarly to how I previously had things. The big thing for me was the loss of my apps data. I wish there was a way to restore that. But when all is said and done, I'm glad to have FaceTime back on my phone.
If you are not quite ready to restore, check out this discussion for other suggestions you can try first:
https://discussions.apple.com/thread/5163024?start=0&tstart=0
I hope you guys find this useful. -
I cannot send or receive text messages to my family which are all connected to my bill. We were are able to text and recieve before but now it has stopped working. We are able to text and recieve from other people outside our billing group. Please help.
Each of you needs a unique Apple ID for messaging, Facetime & iCloud.
Go to appleid.apple.com to create new Apple IDs.
Also:
How to change the Apple ID on my iOS Device
Settings > iTunes & App stores.
Tap your AppleID, sign out then sign back in with new AppleID.
Settings > Facetime.
Tap your AppleID, sign out then sign back in with new AppleID.
Settings > Messages.
Turn off iMessages then turn it back on with new AppleID.
Settings > iCloud.
Delete the account then turn it back on with new AppleID.
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