TS3367 My iMac has facetime version 1.0.3, yet it's 1.0.2 in the app store.
My iMac has facetime version 1.0.3, yet it's 1.0.2 in the app store. And I seem to be unable to facetime anyone as the connection always fails. Any suggestions? This question has been asked a few times but there have been no suggested fixes for it. :-\
Had to add this to the iPhone group as there is no option to choose iMac, sorry. :-(
Well, this is iPhone forum, you'll get faster answer if you post in the right forum.
Anyway, here a link to get you started.
http://www.apple.com/support/mac/facetime/troubleshooting/
Similar Messages
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I recently upgraded to 10.9.1 and now my OS server no longer works.It says I need to upgrade to a later version. I am unable to see a free upgrade in the app store.
You might be better posting this under Server OSX
https://discussions.apple.com/community/servers_enterprise_software/os_x_server -
I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?
Troubleshooting FaceTime
iOS http://support.apple.com/kb/TS3367 -
This month I downloaded the newest version of PAGES. The documents I have typed using this App will now not open and the message says-"You need a newer version of PAGES to open this document. Could anyone help me with this please. Thanks.
You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter -
i dont have a facetime icon on my iphone5 and when i try to download it from the app store they give me a FaceNow, what can i do?
There is no FaceTime app for the iPhone. FaceTime, on an iPhone, is accessed through the Contacts app. You tap the FaceTime ico to make a FaceTime call. Is FaceTime turned on/activated: Settings>FaceTime>On. Do you have that Setting? If you don't have that Setting, where did you get your phone? In a few countries FaceTime is banned, and if you obtained your phone from one of these countries, you won't have that Setting, & there is no way to add FaceTime to your phone.
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This apple id has not yet been used with the app store site
hello,
i buy old imac i want install os, but when i try install i get message: this apple id has not yet been used with the app store site. Please help, what i must do. i doesnt have credit card.Did the seller give you the original install DVD?
Which OS version is on it?
Before you can download anything from the app store, you must have an Apple ID. You can create one without using a credit card:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor… -
How Do I get a License key for Trial version from the App Store?
I downloaded a Trial version of Aperture 3.1.2 a few weeks ago from the App Store. I love it. Now I want to buy it, but, can't figure out how to get a license key from the App Store. When you start up Aperture Trial version, a 'nag' box comes up asking if you want to buy the application or continue using the trial version or Authorize (I guess that is what you would pick once you have the key). If I pick "Buy", the application opens Safari and takes me to the Apple online store, NOT the App store! At the Apple Store, you can buy the key for $199 or an upgrade from a previous version for $99. Whoopie! What is Apple thinking? The App store is selling Aperture for $79.99. I guess that means you don't get the box or written manuals (which I haven't used for any software in many years).
So how do I get a license key for the App Store version? Do I just Go to the App Store, pay the money, download and install the program over again. Then transfer my trial version library somehow? Then deinstall the trial version? I'd love to buy and use Aperture for $79.99, but, I'm not willing to pay $199 for it. Apple has me confused.
Anybody have a clue?Thanks for the 1-800 call tip Allen.
P.S. I'm quite willing to put in the time and effort necessary to learn Aperture (or any other software I decide to use, "Pro" or not). I simply don't see the value in buying the box version when I'm pretty sure I won't be using any paper manuals. I very comfortable using online help files, having done so as a professional numerical control programmer for many years in my work. For reference, I'm retired, on a limited income and will be using Aperture as a rank amateur photographer who could use a little more horsepower than iPhoto offers.
I'll call Apple tomorrow.
Kevin -
I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas
You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan -
I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?
FaceTime can run in the version of OS X that you currently have. To get Messageyou need Mountain Lion. The protocol used by Messages is iMeassage.
The question is does your MBP meet the specs for Mountain Lion.
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space -
I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?
The first thing to do: Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
If it is not possible, delete iPhoto from the Applications folder .
(don't empty the Trash).
If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
I can delete the existing software and re-install but I don't want to lose all my photos.
Your photos are in your iPhoto Library in your Pictures folder and not in the iPhoto application. Just back up the iPhoto Library as a precaution, but reinstalling iPhoto will not delete your iPhoto Library. -
An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?
For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions. -
how to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8
so is their is any way that i can solve this matter
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My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time - then I have to repeat this again! Any help appreciated.
I've been having the same issue, but have just discovered something on my own that hasn't been pointed out in any of the forums I've visited. In what I thought would be a vain attempt to help myself, I went to System Preferences, Users & Groups, and then clicked on Login Items. I discovered that one of the Items that was listed to open automatically upon login was iTunes Helper and that there was an exclamation point beside it indicating that it was incompatible. I simply deleted that item and now I don't have the situation you described and my wireless is connected. Hope this helps!
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After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!
Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!
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No warning when downloading OS X 10.9.1 re the operating system disabling the iphoto programme! Result I now cannot access the photo's has any one else had this and found a solution. eg how to upgrade i photo?
Seem remiss of apple not to warn/ offer a solutio.
I have a time vault from Mac but reluctant to open in case I destroy records!
Thanks
TonyThis graphic shows which previous versions of iPhoto qualify for a free upgrade to iPhoto 9.5.1 from the App Store and which don't:
OT
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