TS3367 my iphone 5 restarts when I try and use my facetimemy iphone 5 restarts when I try and use my facetime..

My iphone 5 restarts eveytime I use my facetime, why?

The Basic Troubleshooting Steps are:
Restart..  Reset..  Restore from Backup..  Restore as New...
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

Similar Messages

  • Why my iphone 5 restart itself when I make a call on facetime?

    When I make a call on facetime, sometime my iphone 5 was hang, then black screen and restart itself.
    At the first, I think it's because my ios is 6.0 so I update to 6.0.1 but it still restart itself. What should I solve this problem?

    Thank you

  • TS3367 When I try to activate y FaceTime, I get "An error occurred during activation.  Try again."  I have a good password, I'm on wifi, I've tried toggling off and back on again... why can't I get FaceTime to work?

    When I try to activate my FaceTime, I get an error msg that says, "An error occurred during activation.  Try again."  I have a good password (I used it to get here...); I'm on WiFi; I've toggled FT off and back on again but I cannot get past the error message and get activated.  What's wrong?  Thanks.  Talking about my iPhone (4). 

    Its possible that the server can be down now. Have you ever used it before?  If you want, try resseting the phone by just holding the sleep/wake key and the home button together for 10 seconds.  Then wait 5 seconds when it turns off and press the sleep/wake button to turn it back on.  Then try it again.  Let me know what the results are.

  • I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

    I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • When i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account?

    when i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account? if i change my ID on the ipad deos it change it on my computer aswel?

    Hi
    I would try this since Apple TV is built to allow multiple Apple Ids
    On you Apple TV
    General > Settings >Itunes Store > Add New Account (put yours in here)
    Then Switch account to your Apple Id
    Cheers

  • HT204380 Hello...i have one problem with my ipod touch 4th gen....when i try to log in and start use the facetime one message appears in the screen that is say....you couldn't get log into facetime...what i must do??pleaze help me :/

    Hello i have one problem with my ipod touch 4th gen....when i try to log in facetime one message appears in the screen whick saying you couldn't log into facetime.....what i suppose to do?? :/please help me :/

    Try:
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems

  • I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

    I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
    How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • When I try to activate my FaceTime from my iMac is says the server encountered an errorprocessing registration. Please try again later. Please help

    When I try to activate my FaceTime from my iMac is says," the server encountered an errorprocessing registration. Please try again later." Please help. Any ideas

    Back up all data.
    Take the steps suggested in this support article:
    FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
    Sign out of iMessage:
    Messages ▹ Preferences ▹ Accounts ▹ Sign out
    Then sign back in with your verified credentials. Note that the password of some Apple ID's will expire periodically.
    If you get the same error, try resetting the NVRAM.

  • HT204380 I keep getting an error when attempting to log in to FaceTime on my Mac. "The server encoutered an error processing registration. Please try again later."

    I keep getting an error when attempting to log in to FaceTime on my Mac. "The server encoutered an error processing registration. Please try again later."

    Hey radyslav,
    There's an article that applies to your situation, I'd follow the steps within here:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Take care,
    Delgadoh

  • I have one problem with my iphone 4s i c"ant  make facetime calls with other iphons. olso when i make calls on the facetime icon is question sign! can any oane hellp me! wath my be the problem because it is all new iphone!

    i have one problem with my iphone 4s i c"ant  make facetime calls with other iphons. olso when i make calls on the facetime icon is question sign! can any oane hellp me! wath my be the problem because it is all new iphone!

    First question where ae you located?  If you're in the Middle East or UAE, factime has been restricted by the government.
    If your not from there look here:
    http://support.apple.com/kb/TS3367

  • Whenever I try to make a FaceTime account I sign in I hit next than it says "verifying" at the top but when it's done sends me back to the sign in. Any ideas why?

    It's really annoying please help whenever I'm on my iPod and I  try to make a FaceTime account I sign in and it goes through then I hit next and it say "verifying" at the top and when it's done it sends me back to the sign in. It keeps doing it please help!

    Try:
    iOS: Troubleshooting FaceTime and iMessage activation

  • Iphone 5 with IOS 7.02 sensive to change facetime during the call

    It was an issue when using Ipgone 5 with ios & above.
    when talking it was so eassy to touch the screen and chnage to facetime or mute the call
    as i remember from the previous time it need to press the button to call those manual out...
    according to this new arrangement, I have more than 50% of call will drop during the call.
    plesae help to how prevent this

    Hi cltbox,
    Thanks for visiting Apple Support Communities.
    If your iPhone does not connect to a Wi-Fi network, but other devices can, try these troubleshooting steps first:
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Restart your iOS device.
    Update your device to the latest version of software.
    You can find the troubleshooting article with these steps here:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Cheers,
    Jeremy

  • TS4268 Every time i try to log into FaceTime it just says unable to connect please check your network connection and try again I've waited up to a month of time and it still won't work!! Please Help!!!

    Please help whenever I try to log into FaceTime it's says unable to connect please check you network connection than try again I've tried everything and even waited up to an month for something to change but nothing has!! Please Help!!!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • When I connect with someone on FaceTime, the camera shows me sideways and no matter how I turn it, it is the same. How can I fix this?

    When I connect with someone on FaceTime, the camera shows me sideways. I have tried turning it in all directions but no good. What can I do to fix this?

    Hi nana450,
    If you are having unusual rotation issues in FaceTime with your camera image, you may want to try a restart/reset of your iPad, as outlined in the following article:
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    Regards,
    - Brenden

  • Hi I have an iPhone 4S and iMessage or FaceTime will not activate. Even if I switch it off and and switch back on. I get an SMS with the following kind of message. null5245472d524553503f763d333b723d34663866363832353b6e3d2b323534373030303036343 6333b733d30

    Every time I try to activate face time or iMessage it return s with an SMS containing the following null5245472d524553503f763d333b723d34663866363832353b6e3d2b323534373030303036343 6333b733d30323532324143323037464646464646464633323034354630434242383838413032353 931433836453844354139343542334635303138303936
    The numbers are different every time though. I have tried rebooting the iPhone using power and home button. Tried restoring it. Tried erase all content and settings
    Tried reset all settings. Tried reset network settings. It was working flawlessly before the update. And also it works with my email address it just doesn't work with my phone number. I cannot understand the problem.  Any help is greatly appreciated. Thanks.

    DO you have a texting plan that provides for international SMS?
    ACTIVATING FACETIME AND IMESSAGES
    Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS.  Check with your carrier to see if your plan supports sending of international SMS messages.  If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)).  Wait for the device to restart and wait a minute and turnFacetime and imessage back on and wait for activation.  If that does not fix things read the following articles:
    http://support.apple.com/kb/TS4268
    http://support.apple.com/kb/ts3367

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