TS3367 Trouble with face time

I am having trouble making and receiving calls through face time on my iPad 2.  I have done all the things suggested in the apple website but still no luck.  Suggestions?

You need to give us more information.  What are experiencing and what have you tried?

Similar Messages

  • I am having trouble with face time , it was working well yesterday and today am not able to use it due to an error that won't let me log in !!!

    I am having trouble with face time , it was working well yesterday and today am not able to use it due to an error that won't let me log in !!!

    I have the same exact issue. There is number of these post, but still not an answer. hope someone post an answer soon

  • Having trouble with Face Time app, get following error messages

    Since having a new hard drive installed in computer my Face Time account no longer works. Everytime i try and sign into my Face Time account= get following error message
    "the server encountered an error processing registration. Please try again later.
    = when try and install the app from mac store error message says
    "A newer version of this app is already installed on this computer
    If you want to replace it with this version, move the existing app to the trash.
    BUT WHEN TRY TO DELETE APP ON COMPUTUER (AS IT IS NOT WORKING)
    Get following error message " Face Time.app" can't be modified or deleted because it is required by Mac OS X.
    have MacBook Pro
    mountain Lion
    Software OS X 10.8.3
    Hope you can assist, best wishes GG

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 3
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 4
    Back up all data, then take the steps suggested in this support article.
    There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 5
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
    Step 6
    Reset the NVRAM.
    Step 7
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 8
    Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 9
    According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane. If this action solves the problem, please post your results.
    Step 10
    Boot into Recovery and reinstall OS X.
    Step 11
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple  Support.

  • I have trouble with Face Time on a 2012 macbook air.

    When i put my password in for face time a message keeps coming up saying the server encounted an error in processing registration. please try again later. Do I have to purchase face time from app store ?

    Thank you for your suggestion, MD1234567. I have tried to delete the applecamera.plugin but I can't delete it. When I try to change permissions I am told: You don't hve permission to change the application for this document only. Do you want to change all similar documents to open with the application 'Terminal'?"
    I've clicked "Cancel".
    I note that on the iMac on which Facetime works well, the "applecamera.plugin" file is present. So what's to be gained by deleting it even if I could delete it?

  • Face time fades out and then tries to reconnect on new ipad retina display on WiFi.  Iphone 4s has no problem with face time from exact same location and same contact.  WiFi signal strong on both devices.  What gives?

    Face time fades out and then retries to connect (new Ipad Retina Display) on WiFi. Iphone 4s has no problem with face time from same location and same contact.  What gives?

    rdallas001 wrote:
    Is the router to small?
    Not necessarily, if you are using Facetime all the data goes through your WiFi router, your cable/DSL modem, your ISP and the internet to Apple's Facetime servers and then, in reverse, down to the Facetime recipient. If your ISP connection is too slow or there is excessive traffic on the internet you can have Facetime problems.
    Most WiFi routers can handle this unless others in the house are also using WiFi at the same time. The problem may be your ISP connection or congestion on the internet, etc.

  • How do I call a Mac computer with Face Time from my iPhone 4?

    I just upgraded my iMac to OS X Lion and I now have Face Time on my desktop computer. I figured out how to MAKE a call from my desktop to someone's iPhone. But, I can't figure out how to call my desktop computer FROM my iPhone 4? I tapped the phone icon. Then, selected my house from my contact list. When I selected my home e-mail address, it just loaded a blank e-mail. There was no option to call that e-mail address with Face Time. Help? Oh, and I'm running iOS 4.2.10 on my Verizon iPhone 4, so I know I have the required version on my phone.
    Any helpful tips would be greatly appreciated!
    Thanks!

    Oh, and by the way, I also just tried calling my iPhone 4 from my iMac with Face Time and my iPhone didn't even ring. Also, I've read through posts in other forums and everyone is talking about a Face Time camera icon that appears next to a contact's name. I don't have that at all. So, maybe I don't actually have the right versions of the software?

  • HT4623 I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. since the late os upgrace I have not been able to connect w

    I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. Since the late os upgrace I have not been able to connect with face time.

    Read http://support.apple.com/kb/ts3367

  • Existing Apple ID is not longer working with Face Time and Message on the iPhone after iOS 6

    After the IOS 6 update on my iPhone the Apple ID is not longer working with Face Time and Message. Each time I try to log in I receive the message that the password or the user is not right. But they are, because on all other devices and all other parts of the iPhone (iCloud, AppStore, iTunes) they are working. Other Apple IDs are working fine.
    What's wrong? Any idea?
    Thanks

    Blue
    It sounds like you restored from an old back-up.  Did you back-up just before your software update?  It will use your last one and if your last back-up was a ywear old then it will use that one.
    In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
    Sorry for your losses.
    Cheers

  • I have a problem with face time

    I have a problem with face time as the mobile is sending messages to a no in UK which is 00447786205094 and this charges me a lot and I notice that it is sending this message to activate face time

    That's what happens when you buy an iPhone intended for a different market. If you want to avoid this, sell it and buy a phone intended for your market.

  • Can you help with with face time?

    Hi I am having a problem with face time. It was working fine before. I am not sure if I might turn something off or my wifi networking doesn't allow face time.

    Hello,
    For Facetime issues, make sure that you have followed these steps : http://support.apple.com/kb/ts3367

  • What is wrong with face time

    What is wrong with face time?

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • HT204053 I have a phone number associated with face time. how can I delete it?

    I have a phone number associated with face time. how can I delete it?

    You mean from your iPhone?  Don't think this is possible.

  • Trouble with phone time/clock galaxy s4

    i have had trouble with the time on my phone. it is always slow after about 5 hours it will be 45 min off. does anyoone have asolution?

    They are called copper "pairs" because of the two cables inside, the A leg and the B leg. The A is the earth and the B is the battery. You need both working for voice as that is how things have been since year dot but BB only uses one of the two, (not sure which but probably the B thinking about it!).  Google some geeky sites like http://www.vintage-radio.net/forum/showthread.php?t=28143 goes way over my head!!!

  • I am living in Saudi Arabia and I wish to buy iPhone 6 with face time enabled. How can I confirm the new phone is face time enabled or not? In Saudi Arabia face time enabled iPhone 6 is available with some shops.

    Dear Sir,
    I am living in Saudi Arabia and I wish to buy iPhone 6 with face time enabled. How can I confirm the new phone is face time enabled or not? In Saudi Arabia face time enabled iPhone 6 is available with some shops.
    Rahul

    All legitimate iPhones sold in SA have Facetime removed on the order of the SA Government and it cannot be reinstalled
    any iPhone you purchase claiming to have FaceTime will be a grey import and may not function correctly as it will have been destined for another Country

  • No audio with Face Time

    Can anyone tell me if they've had problems with face time.  I'm not able to hear any audio with face time.  I can listen to music and you tube clips so I know its not the speaker.  Any help would be appreciated.

    Hello there, travellingypsy.
    The following Knowledge Base article offers up some great steps for troubleshooting an app not functioning as expected:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    Particularly:
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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