TS3367 Two of my friends have been unable to contact me via face time. They are clicking on my email address that has the blue camera icon showing but it does not ring. Is it me or them?

Two of my friends have been unable to contact me via face time.
They click on my address which has the blue camera icon but
their call does not register. Is it me or them?
Others get through OK.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
 Cheers, Tom

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HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882)

Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5624 I have been trying to change my Apple password. They are asking me "security" questions that they couldn't possible know the correct answer to, yet they tell me that my answers do not match their records. The answers I am giving are correct. How

I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanks

the ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde

In system preferenes, MobileMe shows, but iCloud does not, although I have supposedly set it up on my Mac. iCloud is set up on my iPhone.

In system preferences, MobileMe shows, but iCloud does not, although I have supposedly set it up on my Mac. iCloud is set up on my iPhone.

The minimum requirement for iCloud is Lion 10.7.5 (Mountain Lion preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mountain Lion, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
To purchase it you will have to ring Apple at the number given at the bottom left of this page.
The requirements for Mountain Lion are listed here:
http://www.apple.com/osx/specs/
It is available from the Mac App Store (in Applications). (If you are currently pre-Snow Leopard you will have to upgrade to that to access the Mac App Store: it's available in the online Apple Store.)
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Can't add music my iPhone from iTunes. When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load. [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to

Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.

Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

Welcome to the Apple community.
Staying signed in at iCloud.com is not a problem for me. Try resetting your browser or emptying its cache.

HT1694 I'm having a lot of problems with the hotmail account, regularly is indicating an error in the server, that I have to introduce the password again that late that this is wrong. I have changed the password making this shorter but it does not work.

I'm having a lot of problems with the hotmail account, regularly is indicating an error in the server, that I have to introduce the password again that late that this is wrong. I have changed the password making this shorter but it does not work.

bump? Is bumping allowed? Lol.
I just really need some help here.

My new I phone 4s does not ring when someone calls. Speakers works with music, it works with headphones, it works with the ringtones in the setting mode but it does not ring when is in normal mode...Please HELP!!!!

Speakers works with music, it works with headphones, it works with the ringtones in the setting mode but it does not ring when is in normal mode...Please HELP!!!!

Try a different ringtone.
Reset or restart the device.

I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

I do not have the screen shown with the
Pull down the “Store” menu and choose “Deauthorize This Computer”
3. Now go back to the Store menu and choose “Authorize This Computer”
options.

HT5787 Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

You've checked the spam folder on your rescue email account as well as the inbox, and you've tried clicking the reset link a second time ? If you have, and you still haven't received the email, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

How can I permanently delete old apps because they are against my old email address so I can update them

can anyone help please how do i permanently delete apps from the cloud because they are against my old email address? if i hold them down until they wiggle then try to re-install them they are showing with the cloud next to them, i.e its the old app that is against my old email address. ive tried everything ive hidden some apps that i dont use anymore because they keep popping up but there are some that i still use but can not update. iphone6 plus.

ive done it. I went through to an iOS technician and he told me how to do it. Sooooo pleased

HT1296 I cannot sync with my music on itune to iphone. I checked the songs, or the play list, start sync, but it does not put them on the iphone. Some of the songs are from CDs

I cannot sync with my music on itune to iphone. I checked the songs, or the play lists, start sync, but it does not put them on the iphone. Some of the songs are from CDs

Hi Mike,
I have Iphones since they cam out buy IO7 on my iphone 4 is slow and frustrating. I sync itunes with sync window. I tried cable and wireless. I have enough space. If I have a playlist say with 200 songs it will say on itunes sync window syncing 200 songs however I only get 150 songs on my iphone. I have restored iphone twice, I have tried playlists and smart play lists. It seems not to sync the same songs all the time. Prior to IO7 in sinced all my songs. I see on the chats that this is a big problem. Do you have any solutions. the songs that dont sync are the same format as those that do.
Alx

TS3367 Two of my friends have been unable to contact me via face time. They are clicking on my email address that has the blue camera icon showing but it does not ring. Is it me or them?

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