TS3367 When I make a call or receive a call, do not see the video and the sound is totally garbled. Wifi is working and so is Internet etc. Any suggestions?

Forgot to mention I was referring to FaceTime app. Using the latest iPad.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

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http://support.apple.com/kb/TS2802

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After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
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Mario

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Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
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http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
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TS3367 When I make a call or receive a call, do not see the video and the sound is totally garbled. Wifi is working and so is Internet etc. Any suggestions?

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