TS3367 when using my facetime from my iphone 4, i can see the person, they can see me. I can hear them but they cannot hear me. I know that my microphone is working. what do I need to do?

when using facetime, the other person cannot hear me. I can hear them and we can see each other. my microphone works

This typically happens when you're using FaceTime on a WiFi connection that is either not too strong or not too fast.

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I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

the mute button is a switch you need to flip, not touch. if you look at it and see color, its on.

TS3367 when i facetime anyone i can hear them but they cannot hear me?

when i facetime anyone i can hear them but they cannot hear me?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

When i facetime someone, I can hear them but they cant hear me. What should I do?

When i facetime someone, I can hear them but they cant hear me. What should I do?

Hi 196000,
Welcome to the Support Communities!
The following article offers some troubleshooting steps for this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Judy

When someone messages you from their iPhone or iPad, you receive the message to your iPhone (or iPad) but you don't know whether it is from their iPhone or iPad because all your iPhone sees is one contact. That needs to be updated.

When someone messages you from their iPhone or iPad you receive the message to your iPhone or iPad but you don't know whether it is from their iPhone or their iPad. That needs to be updated.

Why does it matter?
It's the person who sent the message that is important, not which particular device they used to send it, surely?
When someone calls you from their home landland, is it necessary to know whether they're calling you from the phone in the kitchen, or the one in the bedroom?

HT204291 Im trying to use my apple TV to see a movie from my iphone. Since i select the airplay icon on my phone, i can only hear the voice of the movie on my screen but i cant see the movie, can anybody help me pls? Tks

Im trying to use my apple TV to see a movie from my iphone. Since i select the airplay icon on my phone, i can only hear the voice of the movie on my screen but i cant see the movie, can anybody help me pls? Tks

Is this a movie from iTunes? If so is it a rental or one you've purchased?

I returned to US from Europe iPhone 5s has a warning the No SIM card installed. I can't get phone to work. SIM card wasn't touched

I returned to US from Europe iPhone 5s has a warning the No SIM card installed. I can't get phone to work. SIM card wasn't touched

Try this support article > iPhone: Troubleshooting No SIM

TS3367 I have a iphone 5 ...when I face time someone with a iphone 4s....I can see them and hear them but they can not see me. They can hear me but not see me.

I have a iphone 5 ...when I face time someone with a iphone 4s....I can see them and hear them but they can not see me. They can hear me but not see me. what is the problem....

diesel vdub wrote:
Was the device actually unlocked by Verizon?
Just FYI, diesel, per an agreement between Verizon and the FCC which allowed Verizon to buy additional spectrum, all Verizon-model iPhone 5, 5C and 5S models are already unlocked.
Regards.

When I connect via face time with my friend's ipad or iphone we can see each other and I can hear them but they can't hear me. HELP!

When I connect from my mac via facetime with my friend's iphone or ipad we can see each other and I can hear them but they can't hear me. The mute is not applied, and the microphone seems to work with other applications. Help!

I have same issue in my MB Air with Snow Leopard. It used to work fine but one day I found that the mic mute was locked on. I went to System and ensured mic was working by seeing the bars move. I went to Facetime > Video drop down and it is all greyed out so not active and the mic symbol in Facetime pane has a line through it (muted) and is dead. I have tried everythinng to UNmute the mic. Two way video is fine and I can hear the other party perfectly. Seems like this happened about the time of a Snow Leopard update but may be wrong. Issue is several months old and, well, getting old! I love Facetime with my grandkids etc. who all use Apple stuff. There HAS to be a way to reactivate the mic in my MB Air. Could someone please help??

TS4185 When I make a call all of a sudden they cannot hear me? I am not muted so it should work. I can hear them but they cannot hear me...What should I do?

How can I make the other person hear me...I can hear them but they cannot hear me am not muted what can I do????

Hello mary beth 1955,
The article linked below provides some useful troubleshooting steps that can help restore functionality to your iPhone's microphone.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen

I have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

Look at the previous posts on your problem. You can access some of them by looking at the posts on the right side of this page under the heading: More Like This.

Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me).

Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me). The call initially works but then after a minute or so, they stop hearing me, even though I can hear them. Sometimes it goes the other way and I can't hear them.
Please advise how to remedy ASAP.

PS: I have had full reception bars when this has occured on a 3G network in Sydney, Australia (3 Mobile).

Hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

TS3406 when i call someone i can hear them but they cant hear me.viber and facetime perfect?

when i call someone i can hear them perfectly, they cannot hear me. facetime and viber ssuld perfect??

Hi micheleforde!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

TS3367 when using my facetime from my iphone 4, i can see the person, they can see me. I can hear them but they cannot hear me. I know that my microphone is working. what do I need to do?

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