TS3367 When we facetime others, they can see us, but we can't see them.....suggestions on how to fix this?

When we facetime others, they can see us, but we can't see them.....suggestions on how to fix this?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Similar Messages

TS3367 When I FaceTime other people it says connecting but then it says FaceTime failed. Why??

When I FaceTime other people it says connecting then face time failed. Why??

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Unfortunately, we may have to wait until Apple is more forthcoming with information.
http://www.apple.com/support/systemstatus/

When making calls why they cant hear me but i can hear them?

When making calls why they cant hear me but i can hear them?

good question. try to record a voice memo on your phone. if you can't hear yourself, it means likely that your mic isn't working, which would explain why no one can hear you on the phone

I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this?

# Question
I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this? edit

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
See also:
*http://kb.mozillazine.org/Resetting_preferences

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated today to the 5.0.1 and now when I try to sync to ITunes, it doesn't recognize my phone and an error message comes up saying that "This iPhone cannot be used because the Apple Mobile Device service is not started.' What does this mean? Never mind - I found an article in the Support about this very thing! Thanks!
Message was edited by: Peytsmom

When i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?

when i try to copy books to my nook, with every single title i continue to get an error message that says 'copy not allowed - no permission to copy the book'. any suggestions on how to fix this?

I had recently updated from Windows 7 to Windows 8.1 and thus had to re download Adobe Digital Editions. I downloaded Version 4.0 but the problem seemed to be with the authorization between the e-reader and the computer. While in ADE click the help button and click erase authorization then re do your user id and password. It worked for me.

Connector Specific Error. Can anyone PLEASE tell me in plain english not techi talk how to fix this error?

Connector Specific Error.
Can anyone PLEASE tell me in plain english not techi talk how to fix this error?

Hey royhanif,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the connector specific error: www.blackberry.com/btsc/KB15294
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file. Any assistance on how to fix this is greatly appreciated.

I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file. Any assistance on how to fix this is greatly appreciated.

Click here and follow the instructions.
(98703)

I have an iPad screen that won't swipe. I cannot connect it to Itunes because it's locked with a pass code which I can't enter because I can't swipe. Any suggestions on how to fix this?

I have a 16GM Mini IPad. The screen won't swipe. I tried resetting it but that didn't work. I attempted to connect to ITunes to try a restore but I can't do that. This is because the IPad is locked with a pass code which I can't enter because I can't swipe. Does anyone have any suggestions on how to fix this?

If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

My UR12 Steinberg interface is recognized by Yosemite but I can't get any output from the device, does anyone know how to fix this problem? Thanks in advance

My UR12 Steinberg interface is recognized by Yosemite but I can't get any output from the device, does anyone know how to fix this problem? Thanks in advance

Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
2. Select to "Options
3. Select "Applications"
4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox
5. Open a test PDF. It should open in it's own window now.
Again, not a complete solution but something that'll at least let you scroll with PDFs open.
More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033

When I try to download a song or a video on my ipad it starts to download and then it stops and says download error tap to retry. Any suggestions on how to fix this problem?

When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?

MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy

My iPhone will only open apps in landscape mode. I have turned off/on, reset, and restored so far nothing has worked. Any other suggestions on how to fix this?

My iPhone will only open apps in landscape mode. I have turned off/on, reset, and restored so far nothing has worked. Any other suggestions on how to fix this?

Hello, bravy114.
Thank you for visiting Apple Support Communities.
Check to see if screen-orientation lock is enabled in Control Center. Here are the steps on how to enable or disable this feature.
iOS: Understanding Control Center
http://support.apple.com/kb/HT5858
Cheers,
Jason H.

TS3367 When we facetime others, they can see us, but we can't see them.....suggestions on how to fix this?

Similar Messages

Maybe you are looking for