TS3367 While using FaceTime...

While using FaceTime, the connection drops on average right at about 38 minutes and then will not connect again. Does anyone else have this issue?

What does "won't switch" mean?  Won't switch on?  Won't switch front to back?
Try a reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Try shutting down the app...
From any Home Screen, double tap the home button to bring up the Recents List
Tap and hold any icon until they wiggle
Press the red to delete the FT app from this list.
Press the home button twice when done.
Restart FT

Similar Messages

  • Can I use an external mic such as the Tascam iM2 while using FaceTime?

    HHi all. I want to improve my audio quality while using FaceTime with a small group. I can't seem to make the Tascam iM2 to work. does FaceTime support external mics? I'm using it on an iPad 2 using iOS 8.
    thanks much
    fletch

    Troy, I beg to disagree.  I've just done a test and find that I can record video from my external USB microphone (A logitech AK5370).  Here is the menu: 
    I can also select the system (line) input or an input from an app which captures sound from applications
    For info this is a user's discussion group and we are all users like you and not affiliated with Apple.
    Geoff.

  • Lose sound while using facetime

    While using FaceTime, the person I am talking to loses the ability to hear me.  I still hear them!  Video is great.  This is from my IMAC.  Any ideas?  If we hang up and they call me back it works for awhile but then the sound goes away again.   I am using my IMAC and they are using IPAD2. 
      Model Name:          iMac
      Model Identifier:          iMac8,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          6 MB
      Memory:          1 GB
      Bus Speed:          1.07 GHz

    Im having the same issue.  done lots of hunting and can't find any fixes.  just want to let APPLE know that this is a wide spread issue.

  • HT204380 ipad2 is shutingdown while using facetime

    Hoping someone can trace and provide a solution for the below issue of Ipad2. thanks in advance..
    "ipad2 is shuttingdown while using facetime"

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Could not sign in. Please check your network connection and try again. While using FaceTime

    While using my iPad air trying to connect to FaceTime, I type in my Apple ID and password then get this message. Could not sign in. Please check your network connection and try again. Have checked network connection and have internet. Help!

    Some basic troubleshooting steps for FaceTime activation.....
    Check Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is also correct.
    Try restarting or resetting your iPad and then try activating again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS3367 When using facetime I only have three quarter of the screen and not the picture of myself how do I fix

    When using facetime I am only getting three quarters of the screen and the small picture of my end is not showing. How do I fix?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • TS3367 Trouble using FaceTime

    Me and my fiancé both just got an iPhone 4 on the same plan when we try to use FaceTime we hear each other but can't see each other we had turned FaceTime off then back on and doesn't work. What else can we do?

    The TS3367 article has a lot of things to consider and review.
    Are you both on WiFi?  If so, do both of you have a good, strong, fast WiFi connection?  That's the most likely problem.

  • While using FaceTime/Skype person can't hear me

    2 weeks ago I was using skype and facetime and it worked perfectly.  One week ago i started having problems, and today I had problems that I thought I had fixed by going to settings, input, internal mic.  It seemed to be working, but when I tried to use skype today, the same problem occured.  When talking on facetime and skype the person on the other end doesn't hear me, but I can hear them just fine.  This problems occurs on my Macbook Pro.
    Any ideas??
    Brad

    While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

  • My iPhone 5 keeps restarting while using FaceTime

    Everytime I use FaceTime my phone restarts after a couple mins. I tried resetting my phone but it didn't work, it's still restarting. Help me please!

    Most of the iPhone users having the same issue on latest iOS 7.1.1 specially. This is basically the software fault.
    For everyone affected by this please report this bug in the feedback:
    http://www.apple.com/feedback/iphone.html
    Hopefully this will get their attention, thanks.

  • TS3367 How can I fix the strange noise problem at I'm experiencing while using Facetime?

    While I was talking to someone on FaceTime, I started to hear scratcthy, loud static-like noises. How can I fix that without going to a computer store to get the iPod fixed?

    I mean to call someone who has a good Internet connection from a good Internet connection.
    As i know there isn't a test FT address like Skype.
    Sorry for the misunderstanding.

  • TS3367 audio breaks while using FaceTime video

    Since installing IOS7, the audio breaks up on my FaceTime video calls to my grandchildren. They have no trouble hearing me but have not 'upgraded' to IOS 7. 
    The problem is not my wifi—coincidentally I had FaceTimed in the am, updated to IOS 7, and then FaceTimed almost immediately with my other grandchild and discovered the problem. Does anyone know how to remedy this?

    Just found several other forum strings dedicated to the facetime issue.
    https://discussions.apple.com/thread/6096640?start=0&tstart=0
    and
    https://discussions.apple.com/thread/6098995?start=0&tstart=0
    and
    https://discussions.apple.com/message/25520837#25520837
    So you would think Apple is aware and working on the issue and it will be fixed soon.

  • How can I adjust the volume while using FaceTime?

    For example while I'm watching somethin on safari and talking to my friend on facetime at the same time, i want the facetime volume lower than others.
    Is it possible?

    Doesn't simply adjusting your system volume work? (System Preferences/Sound/Output - I always leave "show volume in menu bar" checked so I don't have to go into System Preferences to make volume adjustments)

  • While using facetime the internet goes off !

    Hi, I have upgraded my laptop to mountain lion nad im having an issue with facetime. Im trying to call my mom which is using an iPad 2 through facetime but it keeps going off after 2 or 3 minutes and my wifi will disconect and after 5-10 seconds it will connect again but if I try to call back it will go off again ! any solutions ?

    Tap the mute symbol left of the end call button.
    If it's not working properly, try restarting or resetting your iPad.  Here's how:  Turning on/off and resetting, http://support.apple.com/kb/ht4130

  • Sound disconnection while using facetime

    Hello there! when I'm connected with my Ipad on facetime to my daughter (she's got an imac), after a while (it depends, sometimes 10 minutes or sometimes less or more...), suddenly I can't hear her anymore!! But she still hears me...
    What could be the problem?
    Thanks for your help, if you know how to repair it. 

    Im having the same issue.  done lots of hunting and can't find any fixes.  just want to let APPLE know that this is a wide spread issue.

  • While using FaceTime, the sound is stuck on mute, how do I get it off?

    For about a month when I call someone on FaceTime, they can see me but not hear mr.  What should I do?

    Tap the mute symbol left of the end call button.
    If it's not working properly, try restarting or resetting your iPad.  Here's how:  Turning on/off and resetting, http://support.apple.com/kb/ht4130

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