TS3406 I am unable to hear caller on my Iphone 6 unless it is on speaker. any ideas on correcting the issue

When making a call I cannot hear the other party unless I have my speaker on. Any idea on how to get phone to work without using the speaker to take private calls.

Hello sirwin1999,
For issues of not being able to hear from the receiver on your iPhone 6, then check out the article below. It will have you check the connections making sure that Bluetooth is not on as well as clearing out anything near the receiver itself. 
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
http://support.apple.com/kb/ts5196
Regards,
-Norm G. 

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