TS3406 My I phone thinks I am using headphones and I've never had them in.  So no audio unless I plug them in.  How to fix?

My I phone thinks I am using a headset and I'm not.  How to fix?

Next step would be setting it up as new device:
How to back up your data and set up as a new device
If this does not work, get it serviced or looked at by Apple:
Apple - Support - Service Answer Center

Similar Messages

  • I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

  • Phone thinks there is a headphone attached, but there isn't.

    My 3G phone "thinks" there is a headphone attached, but there isn't. I cannot hear calls coming in, and if I call someone I cannot hear them, nor can they hear me. When I click on the volume button on the side it says "headphone" when it should say "ringer". Occasionally it says something I have not seen before: "ringer" and with "headphones" in parentheses underneath.
    But I can make calls fine with a headphone plugged in.
    I also notice that music is playing on iTunes all the time, when I have not turned it on.
    I have talked with an Apple iPhone tech person, and we have tried most things we could think of, including a total restore. After the restore I got it to work for a few minutes, then it went right back to thinking there was a headphone attached when there isn't.
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    Thanks!

    Lint or fluff is a frequent problem, even if you don't think there could be much in there. The best way to remove it is to switch off the iPhone and then use a needle to excavate. Naturally you should not poke blindly. This is a far more effective method than using canned air. See this thread for examples: discussions.apple.com/message.jspa?messageID=9128049 and you may be surprised at what you can extract!

  • IPhone 6 plus thinks I'm using headphone but I'm not?

    My iphone 6 plus thinks I'm using headphone, but I'm not. Why is this happening  I need sound

    this has happened on every model iPhone going back to the original - try plugging and unplugging the headphone cable into the iPhone jack quickly a few times - that usually fixes it
    if not you may need to take it an Apple store or send it back to Apple for repair
    whats going on is the Iphone things the headphones are still attached

  • I have registered on my PC two devices iPhone 5 and iPod Touch 4 now I am using only the iPhone 5. I have two different apple ID`s and yesterday I have FB update and from app store wanted to sign in with the ID form iPod Touch 4 how to fix it?

    I have registered on my PC two devices iPhone 5 and iPod Touch 4 now I am using only the iPhone 5. I have two different apple ID`s and yesterday I have FB update and from app store wanted to sign in with the ID form iPod Touch 4 how to fix it? I want to use my current Apple ID not the old one. Regards!

    Try this
    http://support.apple.com/kb/ht1495
    Hope it helps.

  • I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week.

    I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week

    In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"

  • I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

    What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
    In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

  • HT4623 i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    But... if the Device has been Modified... this will Not necessarily work.

  • All of a sudden my contacts are all screwed up.  Somehow my yahoo contacts have been added to my phone.  I have duplicates of stuff in my phone that shoudn't be there and stuff I never entered in contacts.  How do I fix this?

    All of a sudden my contacts are all screwed up.  Somehow my yahoo contacts have been added to my phone.  I have duplicates of stuff in my phone that shoudn't be there and stuff I never entered in contacts.  How do I fix this?

    if you don't want your yahoo contacts, go to settings - mail - yahoo - then turn off the contacts

  • I am trying to add tracks which I have on my library on my computer to my ipad. I have done this manually but teh status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

    I am trying to add tracks which I have on my itunes library on my pc to my ipad. I have done this manually but the status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • How does one register a non apple phone number so as use ichat and texting with that phone number?, How does one register a non apple phone number so as use ichat and texting with that phone number?

    How does one register a non apple phone number so as use ichat with that phone?

    Have you tried applying the update by going to Help>Updates within Photoshop Lightroom?  The update should be using the same licensing?  Did you perhaps customize the installation location?  Finally which operating system are you using?

  • My phone says volume ( headphones), but there is not nor have i ever used headphones...ive only had this phone a few days ??? does anyone know how to get it off that....as i have no volumer for anything now....thanks

    please help....my phone says volume ( headphones) when u try to turn it up or down...and my phone has no sounds what so ever! how do i take that off...the phone is only a few days old....and i have never plugged headphones into it?????

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
    here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
    the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
    so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
    so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
    so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

  • Satellite M30X-122: How to use headphone and speaker at the same time?

    Hi,
    is there any possiblity to use the headphone and the speaker at the same time?
    When I plug the head phones in the socket, the speaker is swtiched off now.
    Thanks
    Peter

    Hi Peter,
    Unfortunately there is no way to use both the headphones and the speakers at the same time. This is because tghere is as physical disconnection of the current to the internal speakers when you plug in the headphones. It is not software controlled. The only way of bypassing this would be to dismantle the headphone socket and permanently solder the connections which are broken when you insert the headphone socket.
    regards,

  • Using headphones and X-Fi: Which setting to choose in games, Surround or Headphon

    I have X-Fi Platinum. In the Audio Console/Console Launcher, I can choose between <i>Headphones</i>, <i>5. Speakers</i> and some other setups, though these two are the only ones apliccable to me. When I connect my headphones, the settings are automatically adjusted to <i>Headphones</i>.
    What I'm wondering about is what to choose in the games I play. Should I choose headphone settings there (or "Stereo", if that's the only stereo choice)? As far as I've gathered, the X-Fi can (to some extent) give 3D-sound in headphones by using CMSS-3D (if I've understood correctly), and I expect that for this to work, a 5.-source must be present (which it isn't if the settings in the game are set to Stereo or Headphones or whatever).
    So, what do I choose in the games? Surround/5. or Stereo/Headphones?
    I've also read at the X-Fi site that games with OpenAL (at least Prey) send the sounds to the sound card along with all the positional information, in which case the sound card does everything depending on the speaker setup in the drivers:
    <i>Because audio is not fixed into a speaker configuration until the final playback stage, Prey audio played through the OpenAL API can be virtualized to surround sound in a far more meaningful way. The audio reaching the card from the game is deli'vered with all its positional information intact thereby allowing the headphone or stereo speaker virtualization algorithms to produce highly convincing surround sound over stereo playback equipment.</i>
    This would also explain why Prey doesn't have a choice between stereo or surround when using OpenAL. How is this done in other OpenAL games? Are there never any speaker setup settings in OpenAL games?

    I think you'll find that PC games pretty much use either DirectSound3D or OpenAL in cases like these and they leave handling the speaker configuration to them. When I've looked into a small number of examples where the game had speaker-configuration settings, all it seemed to do was set the Windows speaker configuration, and had nothing to do with audio handling by the game itself.
    In such cases, what you really want to be able to do is to set your speaker settings up before you launch the game, and just have the game use them as is. You don't want the game changing that, and having such settings within the game just seems an opportunity for the game's programming to aggressi'vely step on your settings. You don't want to start a game with Headphones set, then suspend the game to look as your speaker settings, and find you're set to 2 speakers!
    The SBX-Fi pays attention to the speaker-configuration settings in CL's controls. I think there's an option to synchronize with the Windows speaker-configuration controls (there has been for prior cards at least), and this situation seems a good reason to not enable the synchronization.
    DirectSound on Vista has issues for CL cards because Microsoft removed the hooks which allowed CL to provide hardware acceleration. OpenAL doesn't have this problem, and CL's ALchemy provides a bridge to translate a game's DirectSound calls to OpenAL equivalents.
    You should choose Headphones, and hope you don't have to fiddle with the game's settings.
    -Dave
    ?[email protected]

  • I have an iphone 3g I tried to dl an app for netflix and it said i need to have ISO 5 but my phone has ISO 4.2.1 and when i try to update it I get message saying I have current version how or what can i do do to get an app the lets me watch netflix on my

    I have an iphone 3g I tried to down load  an app for netflix and it said I  need to have ISO 5 but my phone has ISO 4.2.1 and when I  try to update it on my computer through itunes  I get message saying I have current version how or what can I do do to get an app the lets me watch netflix on my  iphone 3g .Is there an sulision to my problem? I also tried another app with another name diff from netflix and I got the same message saying i need ISO 5 .Someone please help  thank you

    Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

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