TS3406 Twice call from same number if not done anything, the screen is locked

Iso 7.0.4 - Twice call from  same number (within 3 minutes) if not done anything immediately after the first call, the screen is locked (the added photo of screen). Now no way to access the phone of home screen or something else.
iso 7.0.4 - Twice call from  same number (within 3 minutes) if not done anything immediately after the first missed call, the screen is locked after second missed call bizzarly. Now no way to access the home screen or something else on the screen by any touch (Back seen on the screen also does not get touched) except force power off and on. Please find the solution for me. 
and shot) m same number if not done anything, the screen is locked.

Ok, well I had the network support guy down, when I mentioned an "OD Server" he went into Directory Access and put some details in that seem to have fixed the problem! So thanks for that...
Unfortunately, it looks like some of the other machines in the room might need binding, but at least the network team is aware of it.
Whereabouts would I look for ARD crash logs on the affected iMac? I tried locking/unlocking the screen again after the other issue was fixed and had the same problem. Its almost instant - as soon as you hit "lock" the status immediately switches to "ARD Not Active".

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