TS3406 When i answer a call they can hear me but i cant hear them until i put it on loudspeaker . How can i resolve this

When i answer a call the person on the other side can hear me but i cant hear them unless i put the loudspeaker on. So how can i resolve this

Hi Bignut69,
I recommend the troubleshooting steps in this article if the microphone on your iPhone is not working:
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
You can find these steps and more information here:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Best,
Jeremy

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