TS3406 when i call someone i can hear them but they cant hear me.viber and facetime perfect?

when i call someone i can hear them perfectly, they cannot hear me. facetime and viber ssuld perfect??

Hi micheleforde!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • When i call someone i can not hear the phone ring or the people talking.  they can not hear me either.  what i do notice if i select speaker then i can hear them through the speaker phone only

    when i call someone i can not hear the phone ring or the people talking.  They can not hear me either.  what i do notice if i select speaker then i can hear them through the speaker phone only

    If there's an Apple store nearby make an appointment with the genius bar to have it checked.  Be sure to sync it and back it up, as well as import your photos and videos to your computer and back up your contacts separately (such as by sync them with iCloud) in case it needs to be replaced.

  • Hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

    hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
    If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

  • When I call someone, we can't hear each other.

    When I call someone, we can't hear each other. After several attempts, we can hear.

    http://support.apple.com/kb/TS2802

  • When i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

    when i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5

    Hello Delaney1130,
    It sounds like you are getting static on both the receiver and the speaker when you make a call. I would use the troubleshooting from the following article to help resolve the issue named:
    iPhone: Troubleshooting issues making or receiving calls
    https://support.apple.com/kb/TS3406
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Check your phone settings:
    Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
    Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
    See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
    Ensure that your software is up to date:
    Check for a carrier settings update.
    Check for an iOS software update.
    Note: Some updates may require a Wi-Fi connection.
    If the iPhone has a SIM card, reseat the SIM card.
    If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
    Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
    Try to make or receive calls in another location.
    Attempt to isolate to one network band:
    If you're having the issue on LTE, disable LTE, if possible, and try again.
    If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
    Contact the carrier to check the following:
    Your account is properly configured to use the specific iPhone that has the issue.
    There are no localized service outages.
    Your account doesn't have a billing-related block.
    Your calls don't have errors on the carrier system.
    Restore the phone as new.
    If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

    i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

    Hi gallimore1998,
    It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • When i facetime someone, I can hear them but they cant hear me. What should I do?

    When i facetime someone, I can hear them but they cant hear me. What should I do?

    Hi 196000,
    Welcome to the Support Communities!
    The following article offers some troubleshooting steps for this issue:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Cheers,
    - Judy

  • HT1349 I can't talk when I calling. Nobody can hear me, and it works sometimes and sometimes not.

    My Iphone4 has a talking problem. The Apple store said it is nothing wrong with the phone, but when i calling nobody hear me. But it can talk on video or other issues.

    Follow these exact instructions:
    1) http://www.apple.com/support/itunes/contact/
    2) Get iTunes support via Express Lane
    3) iTunes store
    4) Purchases, billing & redemption
    5) iTunes Store account billing
    6) Fill out info about your device (the one you're accessing iTunes from)
    7) Continue
    8) Sign in with Apple ID
    9) You see "Contact Options." DO NOT choose chat later, but rather select Email.

  • Whenever someone calls me i can hear them but they cant hear me

    most of the time when i receive a call i am able to hear the person on the other side but they cannot hear me at all. Restarting the phone used to solve the problem...but now even that doesnt work... help!!!

    hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
    guys it really worked trust me

  • My iPhone 3G can make calls and i can hear them but they cant hear me......

    I just got my iPhone 3G yesterday and when I make calls, that person can talk to me and I can hear them, but when I talk they cant hear me. It has nothing to do with the mute button though. But if I use the headset or a bluetooth device I can talk to that person. How can I Use the phone itself without a headset or bluetooth. HELP ME PLEASEEEE!

    Sorry to bump a really old thread, I'm a bit behind the times considering I just got my iPhone on Monday so please excuse...
    I'm having the same exact problem with my new iPhone but I bought mine at an AT&T store, can I still take it to the Genius bar to be replaced?
    I dread going to the AT&T store like no other, but all of the LA and OC area Apple stores had been out of the 8g iPhone for days and I couldn't wait any longer to get one. I'm hoping this doesn't mean I have to take it there...
    Thanks in advance

  • No outbound sound on skype i can hear them but they cant hear me

    I have a satellite l505-s6946 laptop ,skype will only let me hear them they cant hear me ,windows 7

    Hi and Welcome to the Community!
    Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails and your model has a removable battery, then you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works. If your model does not have a removable battery, substitute holding the up/down arrow keys until the device fully shuts down.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • TS1702 My iPod apps, even the apps provided by apple are shutting down randomly. I can access them but they shut down shortly after I do so. What's wrong and how can I fix it?

    My iPod fourth genereation is closing apps down randomly shortly after I open them. Even the apps that were provided by apple won't stay open long. I've tried everything they've suggested and nothing has worked. What's wrong with my iPod and how can I fix it? I even reset the entire thing to factory settings and it did nothing.
    Also, my back camera won't work most of the time and when it does red scratchy lines appear all over the screen and the picture won't come out clear.

    I think I fixed the apps, though.
    *Turn off your wifi and only turn it on when you want to use it
    *Lower your brightness
    *Turn off "Push" on notifications and mail and turn on "Manual"
    *Return to your home screen and then double click twice and tap and hold one of the apps you've previously opened, when they jiggle tap the red on each app until fully erased.
    *Don't use your ipod while it is charging, allow at least a 10 minute charge (fully charged) before using it again.
    See if this helps(: ... I still have no answer bout the camera issue. I might be going to apple soon so we will see then.

  • Hi, my Hotmail and icloud mailboxes have disappeared underneath the menu bar. If I drag the screen down I can see them but they pop back up wheb I try to click on them.  How do I fix this?

    My mailboxes have disappered under the menu bar at the top of the screen.  Ican see them if I drag the screen down but they pop back up when I try to click on them.  How can I drag them down below the menu bar?

    Well, in the end I contacted Apple and it was rather hit and miss but the problem was solved by deleteing the com.apple.mail.savedState file.  It took them a bit of time to sort it out and I had to be promoted up the chain of support but it worked.  Hope this is of use to others with the same problem,

  • Please help-cant add apps from ipod can buy them but they dont install

    i have a ipod touch, but i cant get apps on my ipod if i buy them on there, i can pay for them but it wont install them. If  plug it in to the comp they will normally go on, but i used to be able to get them straight from the ipod??

    I would try:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next reset network settings on the iPod: Settings>General>Reset>Reset Network Settings.
    - Next would be to restore the iPod.  However, I would wait on that since maybe Apple is having a server problem.

  • HT5616 i have an ipod 4th generation nano with one apple id. and i created another id for my iphone 4. I bought some songs on itunes and loaded them on my phone. But now i am not able to retrieve them to transfer to my library. I can see them, but they ar

    when i try to retrieve the songs into my library it says that my computer is connected with another apple id and that i have to wait 90 days. Do I have to wait to be able to retrieve my songs that I purchased? Do I have to wait all the time when I purchase songs from itunes? Its driving me crazy that I bought these songs and are not able to listen to them on my other apple products. Such as my ipod nano 4th generation, and my iphone 4. Your help is appreciated, thank you.

    Hey renie1515,
    Thanks for using Apple Support Communities.
    When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
    Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
    Have a nice day,
    Mario

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