TS3474 6th gen iPod won't charge.

I want to return my 6th gen iPod. Tried every fix.

Schedule an appointment at your local Apple Store or Authorized Apple Reseller to see if there is anything else they can do to help.
B-rock

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6th Gen iPod won't stay in standby

I have a 6th gen iPod classic that I recently resurrected by installing a new battery. I also restored the firmware via iTunes after replacing the battery. I can pause playback and the backlight times out OK but it "wakes up" about 30 seconds to a minute later. This continues to repeat and drain the battery. I have tried forcing it into standby (holding play/pause) and engaging the hold switch to no avail. It seems that if I keep it docked to one of my speaker units it sits and charges and behaves. What could cause this?
Thanks,
Joe

Hello jfusco,
It sounds like something may have been misseated when you replaced the battery putting extra pressure somewhere on the inside of the iPod causing it to come out of sleep. Double check to make sure everything is as exactly as it should be. Not really much else for suggestions at this point.
B-rock

3rd gen Ipod Won't charge

My third gen ipod will not charge. The battery icon shows with out the lightening bolt. I know its not the batery because i swapped it out with another ipod and it completelty charged. this morning, i updated the ipod with the ipod updater and here's the kicker. after the update i am supposed to plug it into an external power supply and guess what. it doesn't work.
any one have this problem and were you able to fix it?

That's why it's important to have a back up of all your music.
Have you seen this?
iPod battery doesn't charge.

6th gen ipod won't play songs in order?

My 6th gen ipod, The little square one,
I have playlists, but it does not play the songs in order - so why even have a playlist? Did something in the updates to iTunes change this? Plus there are no settings either in my iTunes which is up to date on my iMac (Maverick 7.1.1) which allow my to assk for this when syncing nor is there an option on sad little gen 6th. (I soooo regret I wore out the battery on my gen 5 nano).
Anyone?
Thanks!

Hey esmeglass!
Is it possible that you simply have shuffle turned on while playing your music? Try using the user guide for your iPod, found below, to determine if shuffle is turned on and how to turn it off:
manuals.info.apple.com/MANUALS/1000/MA1551/en_US/iPod_nano_6thgen_User_Guide.pd f
Thanks for using the Apple Support Communities. Have a good one!
-Braden

6th gen nano won't charge

I got my wife a new 6th gen nano. It operates just fine...as long as it's plugged into my PC. I can put songs on it, use the touch screen, etc. The display shows the battery with the plug icon on it, which I assume means it's plugged in, but not charging. As soon as I disconnect it, the ipod won;t work at all. No power ups, nothing at all. I tried resetting it when plugged in, but it made no difference. I've tried charging it on the PC via the USB cable, on my car charger for my 5th gen ipod, and using the AC adapter, but with no luck. Do i just have a bad battery or what?!

Take the iPod to an Apple store or an AASP. Whichever is more convenient for you.

My 5th Gen. iPod won't charge

I recently got my iPod replaced when the screen was cracked. So I got a brand new one and a yesterday it wouldn't charge. It worked fine for about a month. I didn't get a new cable, I kept the one I had that worked fine. I plug it in and it just won't charge. I tried other sources like my iPod speaker that also worked fine before. It even plays music through it, which means I know it's connected, but it's not charging! I really do not think that it's the cables. Please help!

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

3rd Gen iPod won't charge with USB connector - Is that normal?

I have the above iPod, and I noticed that when I tried to plug it in to charge it with a newer USB connector it will not charge. It will however, let me update my iTunes music. Is this normal for an older iPod?

I believe that is correct. That iPod was often called the iPod with 'dock connector', and as this chart shows, won't charge via USB.
System Requirements.

How to turn on 6th gen iPod Nano after charging?

Hello, could anyone help me with this issue:
My iPod Nano was completely drain out of battery so I was charging it this morning, I want to ask is it normal when your iPod doesn't turn on quickly after charging after completely out of battery? is it different from iPhone (in iPhone it will show charging sign)?
What should I do to check if my iPod is charged correctly? or this is a sign that my iPod was broken? please help, thanks
I left my iPod at home and still charging it for the next two hours.hoping it will turn on again.

Hello greenmous,
And welcome to Apple Discussions!
If the iPod's battery had fully drained, it could take up to at least half an hour before your iPod begins to show any signs of life, depending on whether you have it plugged into a USB port on your computer or connected to an external power adapter.
For now I would let it be. If still no signs of life after a while, try resetting the iPod.
To reset iPod nano:
First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Volume Down button for 6 seconds, until the Apple logo appears.
B-rock

My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.

ITunes 11.1.5 won't sync podcasts to my 6th gen ipod nano--how do I fix this?

iTunes 11.1.5 won't sync podcasts to my 6th gen ipod nano--how do I fix this?
Until a few months ago, my iTunes had no problem syncing podcasts to my 6th gen ipod nano. Since an update in the iTunes software version (not sure which version), iTunes just won't sync podcasts to the nano. No other changes have occured and only podcasts are affected.
What's going on? How do I fix this?

I had the same problem with my nano when I updated to itunes 11.1.5. It seems that the update does not transfer all of your podcast download preferences. Open itunes, select "Podcasts" from the drop down box in the upper left of the screen. The next screen will give you an option to select "My Podcasts" (top center). This will bring up a list of your podcasts on the left. Right click on one and select "podcast settings". This brings up a settings box on the upper right (this is a new variation) with your current download settings for that podcast. The download setting on mine had defaulted to "off" on all of my podcasts. I just reset them to "all episodes" and all is good.
Hope this helps.

My 6th gen Ipod nano does not show up in Itunes or in My Computer

I do not think that this is a problem with my computer because I own an older 5th gen nano and have never had problems with it before. Both my computer and Itunes has no problem seeing the older Ipod right now. I have followed the troubleshooting guides and I'm still stumped on why my new Ipod won't appear. I've read several disscussions and haven't found the fix yet. My newer Ipod has been connected to another computer before but I don't know whether it was a Mac or a PC, and I believe that is the problem. I was thinking maybe it would help if I completely reset my Ipod, I don't mind losing any music, but I have no idea how to if I can't connect it to my computer. Please tell me how to reset it to facory settings or if you think that something else will work I'm completely willing to try that too. Thank you.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

2nd gen ipod shuffle will charge with one computer (vista) but not the other computer (windows 8). Please help!

My 2nd gen ipod shuffle will charge on my old vitsta computer but not my new windows 8 computer. Does anyone know why that might be? The new computer recognizes the ipod and I can see everything on it, change settings, etc. it just won't charge. Is there a reason as to why this should be happening?

Just bought a refurbished 2nd generation ipod
shuffle. I am running the very latest version of OS X
and iTunes on an iBook G3 600 mhz with the slower USB
ports, not 2.0 ports. The ipod mounts and is
regognized by itunes, but I cannot seem to register
the ipod from itunes, it always has an error message
when I submit to register (all forms are filled out
correctly). The registration window in iTunes shows
that this ipod is formatted for Windows (from the
previous owner I assume) and may be causing my
problems?
No. ALL shuffles are FAT32 format.
The other problem is that it will not sync and
transfer any music from itunes library. I am trying
to transfer simple mp3 files that should be compliant
with the ipod specs. No luck even after multiple
restarts on the ipod. Any help would be appreciated!
Thank you.
Try this: http://docs.info.apple.com/article.html?artnum=305204

Has anyone had a problem with low battery capacity on the 6th gen ipod nano?

I got my dad a 6th gen Ipod nano for his birthday and he is complaining about very low battery power and i was wondering if other nano users were experiencing this problem

Samething here. I got my ipod nano on Christmas 2010 and I always thought that it did not have the 24 hours music playback capacity. This week I had the ultimate test. I had to go the hospital and knew I would be waiting a long time. I fully charged my ipod nano (3 hours connected to my computer)... then, I turned it on at 11:30 in the morning and I played the radio non-stop until 5:30 PM when it just stopped working. That's 6 hours of music playback, not 24...
Is there something I should know about the battery and how to charge it to maximise music playback??

Dock for 3rd Gen. iPod Won't Work w/ 5th Gen. iPod?

I have a third generation (G3) iPod, which came with a docking station and an iPod-to-firewire cable. I also have a fifth generation (G5) iPod, which did not come with a docking station, but did come with an iPod-to-USB cable.
I can charge the G3 iPod using the dock and the firewire cable, but the G5 iPod won't charge using that same dock, nor will iTunes recognize the G5 iPod. Even if I plug the USB cable into the dock instead of the firewire one, it won't charge or get recognized.
Am I doing something wrong, do I need a different cable, or do I need to get one of the new docking stations? If the latter, will that docking station work with both my G3 and my G5 iPods?
- Keith

Yes, the universal dock with work with the 3rd generation iPod--you can check the specs through the Apple Store's product description page. I also know that you can't charge the 5th Gen iPod using the 3rd Gen firewire cable + adapter (I asked about that at the Apple Store today).
What I'd like to know more about is why the 3rd Gen Dock isn't compatible with the 5th Gen iPod even if you use the USB connector. So this is "helpful" but I'm echoing your question about the dock: Why Dock 3 work with iPod 5?

Help with 6th Gen iPod Nano please

Hello, I have a 6th gen ipod nano currently for about 1 and a half years, which has been working fine as of late, but today it lost all battery completely (I had used it for the first time yesterday paired up with the Nike+ attachment). Not knowing the battery had depleted I tried turning it on, but didn't work, decided to charge it just in case it was that. After waiting for a while I tried turning it on once more, connected it with my laptop & iTunes only to see the warning that it had to be restored since it had apparently gone corrupt. Even though it seemed weird, I did accept and let iTunes do it's stuff in order to restore it. About 30 minutes later it said that the server wasn't available for reach and couldn't finish the operation. Tried it a couple of more times only resulting in iTunes freezing over and unavailable to detach the nano from the laptop. I searched online for a manual reset and found the one in the support page (Lower volume + Turn on button for about 8 seconds then the lower + upper volume buttons) only to reach a flashing screen of the apple logo in my nano (lasted less then a second between flashes). iTunes couldn't detect my iPod up to this point. Tried it once more only to reach a white screen with black letters 'Do Not Disconnect' and nothing from the iTunes program (every once in a while it detects the nano but still can't update it because of the server issue). I'm pretty sure I've charged it up to full the iPod by now (both with laptop and directly from an outlet). The only thing I imagine left to do is for the battery to die on itself, which should take between 14 and 28 days, but before waiting that time for nothing, I'd rather see if anyone here has an idea on how to make this thing work again.
Thanks for the help.

mine wont charge or sync

TS3474 6th gen iPod won't charge.

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